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What is thinQ?

thinQ offers an enhanced solution for powering voice and SMS/MMS messaging applications in the cloud. With our streamlined thinQ io portal and user-friendly APIs, you can get started swiftly and efficiently. We simplify the integration of your 40 top-tier carriers with platforms like Twilio, Nexmo, Plivo, and SignalWire, in addition to enterprise contact centers and telecom VoIP service providers. Our comprehensive APIs enable you to effortlessly manage both inbound and outbound voice calls, text messaging, and various other functionalities within your current technology setup. Additionally, you can connect with current SIP providers to enhance call quality and delivery. The fully integrated thinQ.io Web platform facilitates the purchasing and porting of phone numbers, the creation of route profiles and trunks, and the activation of text messaging, along with other essential features. By incorporating call-specific analytics, SIP ladders, and our award-winning support team, you can discover a superior communication method that helps mitigate issues, reroute around outages, and establish custom routes and blocks tailored to your needs. This level of flexibility and support distinguishes thinQ as a leader in cloud communications.

What is Sabienzia?

Sabienzia is transforming traditional telephony into an intelligent communication platform, which allows businesses to leverage data-driven insights derived from metrics, context, and meaning, while concurrently enhancing workflows through automation. With a decade of experience in providing cloud telephony solutions, Sabienzia significantly improves customer service for well-established companies in sectors such as travel, automotive, and e-commerce across the globe, all while operating on a fully GDPR-compliant infrastructure that is securely hosted in Europe, guaranteeing top-notch PCI security. In a matter of minutes, you can set up a tailor-made cloud-based customer service system designed to effectively engage with your international clientele. Our aim is to develop a centralized platform that equips your team to offer a more personalized, meaningful, and empathetic experience to customers, regardless of where they are located. You can kickstart the cloud contact center solution for your business in less than a minute, with no installation necessary. By utilizing the right channels and analyzing key metrics, you can cultivate a stronger relationship with customers, remote agents, and employees, thereby promoting a more collaborative atmosphere. This smooth integration not only enhances communication but also boosts service efficiency, ultimately contributing to higher customer satisfaction levels and fostering long-term loyalty. Our commitment to innovation ensures that your business remains adaptable in a rapidly changing digital landscape.

Media

Media

Integrations Supported

3CX
Asterisk
Freshdesk
Plivo
SIPTRUNK.com
Salesforce
SignalWire
Twilio
Vonage Communications APIs (Nexmo)
Zendesk

Integrations Supported

3CX
Asterisk
Freshdesk
Plivo
SIPTRUNK.com
Salesforce
SignalWire
Twilio
Vonage Communications APIs (Nexmo)
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$500
Free Trial Offered?
Free Version

Pricing Information

€10 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Commio

Date Founded

2012

Company Location

United States

Company Website

thinq.com

Company Facts

Organization Name

Sabienzia Technologies

Date Founded

2009

Company Location

Germany

Company Website

sabienzia.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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