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What is wCRM?

wCRM is an open-source customer relationship management tool specifically designed for WhatsApp, acting as a collective inbox for teams that handle customer interactions through the messaging platform. It brings together sales and support conversations into a single workspace, allowing teams to optimize lead management, synchronize replies, and effectively monitor follow-up activities. Aimed at startups, small businesses, sales teams, and agencies, wCRM facilitates the daily management of inquiries, customer service dialogues, and sales interactions. Its collaborative features enable team members to respond together, keep communication organized with clients, and oversee the workflows associated with follow-ups and lead information. By merging team conversation management with a CRM-like structure for leads, wCRM seeks to improve how organizations manage customer interactions on WhatsApp, promoting efficiency and clarity in communication. This tool not only boosts the quality of customer service but also streamlines the sales process, allowing teams to operate more effectively and focus on building stronger relationships with their clients. By utilizing wCRM, organizations can ensure they are always responsive to customer needs while maintaining a structured approach to their sales efforts.

What is 42agents?

42agents is a tailored, cloud-based platform that empowers businesses and agencies to deploy AI agents on WhatsApp. By leveraging the official WhatsApp Cloud API and its coexistence feature, teams can retain their existing number on both the WhatsApp Business app and WhatsApp Web, all while smoothly incorporating an AI agent and a unified inbox. This intelligent agent is designed to handle customer queries using an extensive knowledge base, evaluate incoming leads, facilitate appointment scheduling, and escalate conversations to a human agent when needed. Agencies and software developers can manage client accounts under their own branding, with the flexibility of choosing a subdomain or custom domain according to their plan. Each account allows for integration with either an OpenAI or OpenRouter key, with the key holder accountable for any usage fees from the respective model provider. This platform is ideal for marketing agencies, AI-driven firms, software development teams, and organizations that handle sales or customer support via WhatsApp, positioning it as a crucial asset in digital communication. Additionally, the seamless integration boosts operational efficiency, allowing businesses to enhance customer service through a blend of automation and human interaction, ultimately fostering better customer relationships.

Media

No images available

Media

No images available

Integrations Supported

n8n

Integrations Supported

OpenAI
OpenRouter
WhatsApp

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

$39/month
Pro costs $39 per account per month. Premium costs $117 per month for a minimum of three accounts. Both plans include a 7-day free trial. Meta messaging fees and AI-provider usage are billed separately.
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

SRLINES SOFTWARE HOUSE

Date Founded

2022

Company Location

Pakistan

Company Website

wcrm.si

Company Facts

Organization Name

42agents

Date Founded

2026

Company Location

Brazil

Company Website

www.42agents.app

Categories and Features

CRM

Not specified

Categories and Features

AI Agents

Not specified

AI Chatbots

Not specified

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