Atera Reviews

My overall experience with Atera is splendid so far. The ability to automate tasks has reduced manual efforts and has resulted in improved business process outcomes for us.

My favorite feature with Atera is the seamless remote access that it offers. Also, the IT level automation tools are very simple and user friendly and help us reach better overall efficiency.

I do not have any major dislike or discomfort with Atera.

I would describe my overall experience with using Atera as excellent so far. IT documentation is super simple and so is accessing the activity log.

One of the best things that I have witnessed with Atera is the powerful data analytics that it offers. The reports are indepth and offer us great insights.

I do not have any negative comments or issues with Atera.

My overall experience with Atera has been largely positive. Its unified platform, blending RMM, PSA, and remote access, has been a game-changer in managing IT across various schools. This integration simplifies complex tasks and improves efficiency, which is crucial in my role.
However, there are areas where Atera could improve. Customization options are somewhat limited, making it challenging to tailor the system perfectly to our specific needs. Also, getting to grips with all its features requires time and effort. Despite these minor issues, Atera remains a valuable tool in my IT arsenal, significantly aiding in daily operations.

What I appreciate most about Atera is its all-in-one design. Combining RMM, PSA, and remote access in a single platform has streamlined my workflow, making IT management across multiple schools more efficient.

However, I've found that Atera can have limitations in terms of customization. It doesn't always meet the unique needs of our school's IT setup. Additionally, there's a bit of a learning curve to fully utilize all its features effectively.

My overall experience with Atera has been excellent so far. The AI and automation capabilities of Atera are very much handy and the integrations they offers are very useful for our businesses

I very much like the automation that Atera provides. Also, the integration with ChatGPT is very much innovative and very helpful for us.

I cannot think of any dislikes that I might have with Atera

My usage experience has been brilliant so far. The entire platform is very much simplified and has great technical support too which I like.

Atera is very easy to use and has tons of impressive features. I specifically like the ability to manage multiple devices for remote monitoring simultaneously.

Sometimes, the patch update takes longer than expected. But apart from that, I do not have any other complaints.

Each IT technical support need one tools like Atera.
Every month they leave upgrades for the system.

Easy, quickly.
Very powerful.
It's a great app. We are very, very happy because its exactly that we are waiting.

We think that the language is the one cons.
We want Spanish too.

So far so good, been using this RMM for 3 months and it really helped me manage all our company devices, plus server and snmp devices such as switches. I would really recommend this because it's price is very competitive for the features it offers!

Price, reliability, lots of features included such as script management, reports, software installation through msi packages.

Web interface sometimes is slow. No other significant cons by my side.

Overall Atera is the way to go. Tried NinjaOne, alternate solutions, best one yes since it is so flexible on pricing and features.
Hopefully nothing will change for the worse for some years.

Nicely integrated as a whole. From this point of view better than Ninja One. Clean interface, most things are easy to find. Nice knowledge base.
Overall is a win.

UI could use a compact table display of the customer list.
Working hours on each ticket is never displayed, or I can't find it.
Filtering tickets is a difficult process, could have been done on the table header like the 365 does it.

As my experience about Atera, Its revolutionizes remote IT management with its comprehensive toolkit, easy interface, and proactive monitoring make this software more popular. I like its automated features and ticketing system streamline tasks effectively, making it an invaluable asset for professionals seeking efficient and hassle-free remote IT control. Thank you Atera provide best for service.

There are many features that I like most but I want mention one that always give me advantages, its automated patch management, Its ensures that software and security updates are deployed promptly across multiple devices, reducing vulnerabilities.

For me its learning curve, As a user I initially find the learning curve a bit steep to make the most of its capabilities.

My overall experience with Atera has been great so far. The initial onboarding was very smooth and quick and I liked that very much

One thing that I like very much with Atera is the easy setup that if offers. Network discovery is also seamless with Atera

I do not have any major cons with Atera. All the features are great

Overall Atera does its function with great efficiency. Network administrator and dashboard provide all the data and related algorithms which required to complete the system.

It is a one of its kind IT management tool which helps in tracking our IT hardware and software patches efficiently. Its dashboard provide enough information for the system admin for the troubleshooting. Nice interface and quick usability its best KPI.

Sync sometimes take time, however the large database management is real time. The patches and infrastructure can help but overall system admin procedure can be enhanced.

The best thing about Atera is the user community that it has. This is a great value for money software.

The reports generated through Atera are very much detailed and provide a lot of granular level patch information to us which I like.

The server speed is at times slow, but I do not have any other issues.

My overall experience with Atera has been excellent so far. The support team is fantastic and the product as a whole is very smooth to use.

The network discovery speed and effectiveness is something that I like very much with Atera. Additionally the platform is very much intuitive and visually appealing.

I cannot think of any negative comment that I have about Atera.

My overall experience with Atera has been excellent so far. Managing SLAs is a breeze with Atera. Also, the reports are very much detailed which I like.

My favorite feature with Atera is the automated ticket assigning metric. Also, it is very easy to track open communications and view ticket status across teams.

The contact syncing capability could be made a little more efficient. But apart from that I do not have any other issues.

My overall experience with Atera has been very good so far. In fact, with the level of automation, we are now able to reduce overall manpower and improve efficiency.

The customizable dashboards are my favorite feature with Atera. Also, the onboarding was very quick and smooth.

I do not have any complaints about my Atera software usage.

My overall experience with Atera is very good. It increases efficiency and reduces downtime by providing remote access to the network devices connected to our organization. Employees who work remotely can easily monitor those network devices. Atera is the most trusted software in terms of security. A beautiful dashboard with a professional look also provides many functionalities. Easy to use and understand. Good customer care support.

Atera is one of the best collections of IT tools for IT professionals. It provides remote monitoring for the network devices connected to our organization and we can manage it. By using Atera, automation of patch management becomes easy. Atera provides a secure environment for work-from-home employees, as we connect office desks remotely through our home computers. Also, Atera has a very professional and attractive dashboard. Atera also provides functionality like ticketing management and reporting. It increases the efficiency of work and provides the best and safest environment for remote employees.

I do have not many negative reviews about Atera, but it might be very expensive for a small IT Company and sometimes it lags a little bit when connected to Splashtop and Any desk.

My overall experience has been really outstanding so far with Atera. All our requirements are easily fulfilled and I like that.

The security scan and the network discovery manager is my favorite feature with Atera. Also, the knowledge base documents are very helpful.

To be honest, I do not have any significant dislikes with Atera.

My overall experience with Atera has been excellent. The remote monitoring and management capabilities are AI powered which makes our entire work that much more efficient

There are so many useful features with Atera. I like the ability to create and access system restore point at all times. Also, the schedule automation feature is very much beneficial for us.

Deleting temp files is not very much straightforward. But apart from that I have no issues

I would describe my overall usage experience as great and exceptional so far. All the features and the product design is brilliant.

Remote monitoring is by far the best thing that I have experienced with Atera. Additionally, alerts and device management is pretty good.

No complaints for me so far with Atera software usage.

The dashboards are very much detailed and very easy to comprehend and access. My overall experience has been great so far

Atera has one of the most active and useful user communities that I have seen. I specifically like the user interface of the remote monitoring solution as well.

More user manual material and knowledge base documents could be prepared