What is EngageBay?
EngageBay is an easy-to-use, cost-effective platform that integrates marketing, sales, and service automation, complete with a free CRM. Designed specifically for small businesses and startups, it aims to facilitate growth and efficiency. The marketing automation tools empower you to streamline your tasks, engage your audience, and reduce the time spent on mundane activities. Additionally, the sales automation features enable you to manage your contacts effectively, monitor deals, and develop a robust sales pipeline. This platform also fosters enduring customer relationships through its comprehensive features. Furthermore, you can deliver prompt assistance to your clients using the helpdesk and live chat functionalities, which allow you to efficiently track, prioritize, and resolve customer support inquiries in just a few minutes. Ultimately, EngageBay serves as an all-in-one solution for businesses looking to enhance their operational capabilities and customer service.
Pricing
Marketing Bay starts from $9.35 to $35.99 (paid biennially)
Sales Bay starts from $9.35 to $35.99 (paid biennially)
Service Bay is FREE forever
Company Facts
Product Details
Product Details
EngageBay Categories and Features
Social Media Marketing Software
Marketing Automation Software
Lead Generation Software
Landing Page Builder
Help Desk Software
Email Marketing Software
CRM Software
More EngageBay Categories
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
EngageBay is a great product that offers value, efficiency and productivity
Date: Aug 14 2024SummaryIn my opinion it is a good value for money product that is efficient and productive. Even all the features that it offers are easy to use.
PositiveI have joined EngageBay assuming it is only a marketing tool but to my surprise it is overwhelmed with a lot of features for sales, support and even live chat.
NegativeAlthough it is overwhelmed with features it lacks the ability to customize the dashboard.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Efficient All -in- One CRM and Marketing Tool
Date: Mar 07 2024SummaryOverall, great features for growth and make it easy to adapt to our specific needs. Additionally, EngageBay's affordability makes it accessible to businesses of all sizes without compromising on quality.
PositiveEngage Bay has transformed our approach to customer engagement and marketing. Its intuitive interface, customizable features, and responsive support team ensures any questions or issues are addressed promptly. Plus, its affordability is unmatched. We're thrilled with the results and highly recommend EngageBay to businesses seeking efficient CRM and marketing automation.
NegativeDespite its user-friendly interface, some users may find EngageBay initially challenging to navigate, particularly if they're new to CRM or marketing automation platforms.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Feature rich without breaking the bank
Date: Jun 18 2024SummaryWe are a huge fans of EngageBay and always suggest it to our clients that required a fully functional platform that can automate repetitive process, collaborate across departments and that too without any premium fees.
PositiveEngageBay is a feature-rich CRM that offers all the features that are needed for me. It helps me to create repetitive tasks like following up with my clients, creating tasks easily with their automations.
NegativeThere is a learning curve at first to comprehend how it differs from other systems, but this is not necessarily a disadvantage of EngageBay because this is true of any new platform each with its unique set of complexities.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Perfect CRM that is robust and inituitive
Date: Jun 04 2024SummaryI primarily use it for sales. It helps me easily manage my deals. It has good reporting that gives me a glance of all my sales. The kanban view helps me in easily moving deals from one stage to another.
PositiveI like the user interface which is very easy to use and navigate. I can easily create the deals and move them to different stages at an ease.
NegativeAlthough it is a good CRM that is robust but at times it lacks some performance issues especially in bulk actions.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Best marketing tool
Date: Apr 17 2024SummaryIt is an efficient, robust and simple CRM with most of the features that are needed for a business to run smoothly with good customer support.
PositiveIt is a very simple and easy to use platform for sales and marketing. Apart from sales and marketing it also offers help desk and live chat that can be used for customer service.
NegativeIt has all the good features that are needed for a business but it lacks some the basic requirements where one can set the default font, default brand colors for the email templates.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Glad that we switched to Engagebay
Date: Mar 05 2024SummaryI am glad that we switched to EngageBay. It has all the features that I wanted to be a part of a CRM. Initially we have some doubts if it fit our needs but when we signup we found it be a very useful tool.
PositiveIt is a feature rich tool with all the features need for a company like sales, marketing, live chat and service desk. I can easily manage all my clients data into it and use it for campaigns.
NegativeI am using this tool for a few months now and find no issues so far.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
EngageBay is a must tool for my business
Date: Apr 04 2024SummaryIt is a good tool with user-friendly interface which supports integration with many products. It is easy to use and work out with fantastic support offered along the way.
PositiveThe user-friendly interface which makes my team to use it with an ease and seamless integration with other tools make it a good product for my business.
NegativeI wish the reporting could be more robust and customisable.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Best platform for startups
Date: Aug 27 2024SummaryIn my opinion it is a great comprehensive tool that is easy to use, cheaper and full of features that help startups to grow
PositiveEngageBay is a best platform for startups. It is a comprehensive tool with all the features that are needed for startup to grow.
NegativeI have not found any issues with the product so far.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
The Greatest CRM Ever
Date: Jun 13 2024SummaryWhen I started working for my present employer two years ago, I used EngageBay for the first time. Previously, I utilized HubSpot and Salesforce. I assumed that transferring to EngageBay would be complicated, but it was actually quite simple. The platform is extremely user-friendly, feature-rich, and intuitive. In my opinion, the most appealing aspect of EngageBay is its ease of use. You'll love EngageBay whether you're a seasoned user from another platform or a first-time user. The Support staff is equally impressive.
PositiveIt is the simplest CRM that I have ever seen. It is user friendly, appealing, feature-rich CRM with outstanding customer support
NegativeI have been using this CRM for a few years now and I haven't found any major issues with the product.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A superb, intuitive product, with real people suppoort when I need it
Date: Mar 07 2024SummaryI've been with EngageBay for since 2021, using it for 2 of my businesses. I'm not a techie, so I appreciate the fact it's so intuitive and that the help desk is there, answering messages when I need them - not all CRMs provide support when you need it at weekends and evenings, EngageBay do. And they are reliable, nice, people to deal with. What's not to like?
Positive1. Intuitive build
2. Real people support when I need it
3. Mailers look great.
4. CRM is immensely customisableNegativeThere is nothing not to like about this product and the EngageBay team.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
EngageBay is worth considering
Date: Aug 21 2024SummaryIt is a good CRM that meets all of my requirements. It helps me to manage my contacts and sales. I can easily manage my deals and follow up with them in a productive way.
PositiveEngageBay meets all of my requirements for a CRM and sales tool. It has certainly helped me become more efficient and productive. The best part is their customer support which is very prompt in answering.
NegativeThe UI can be little slow at times but it has never been a major issue
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
All-in-One Customer Engagement made easy
Date: Jan 18 2024SummaryBusinesses seeking a single, integrated platform for customer care, sales, and marketing should choose EngageBay. It is a flexible solution for managing client interactions because of its all-in-one approach, marketing automation, and CRM connection.
PositiveThe platform offers comprehensive lead nurturing, email campaign, and tailored communication marketing automation solutions. This enables companies to interact with leads more successfully and automate marketing procedures.
NegativeComparing EngageBay's extensive capabilities to specialist tools in other areas (marketing, sales, or customer support), some users could feel them to be more simple. Additional solutions can be required for organizations with complicated requirements.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Extremely Satisifed!!
Date: Jul 12 2024SummaryIt is a good tool that offers all the features like sales, marketing, social suite, live chat, and service desk at the best price point. Apart from all of these it offers excellent customer support.
PositiveI have been using this tool for a year now and I am extremely satisfied with it. It offers a wide range of features at the best price point.
NegativeIt has all the features but at times it lags in sending emails.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
I am in love with EngageBay
Date: May 02 2024SummaryIt is a comprehensive all in one solution that offers robust functionalities like tasks automation, workflows, forms and landing pages that are very much useful for my organization.
PositiveIt is good CRM that has an easy to use interface. It offers robust functionalities across the organization like automations, workflows.
NegativeI have been using it since a few months and haven't encountered any issues.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Engagebay Support is Out of this World
Date: Aug 15 2024SummaryI have been using EngageBay for a while and it is probably the most complete solution out there. It combines the power of a CRM with a Lead Collection tool. It is easy to use and the Support is super. They are responsive and always helpful.
PositiveThe Support is Superb, The tools are easy to use and EngageBay is probably one of the most well rounded marketing / CRM / Sale and support tools out there. It is massively feature rich.
NegativeSo far there are very few cons I have come across and the ones I have, have been solved
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Easy to use tool for our newsletters
Date: Feb 21 2024SummaryEngageBay has been instrumental with its intuitive interface, customizable templates, marketing automation, helpdesk, and live chat. The email marketing tools are robust. Overall, EngageBay exceeds expectations in functionality, usability, and affordability, making it indispensable for driving growth and improving customer relationships. Highly recommended for any one seeking a comprehensive marketing automation solution.
PositiveEngageBay offers an intuitive interface with customizable templates and automations. Moreover, their tech support is impressively fast!
NegativeI haven't find anything that I din't like in Engagebay
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Easy to use CRM
Date: May 15 2024SummaryIt is easy to use and navigate and I love to use it daily for my day to day activities. It helps me to add contacts easily, add tags to them so that I can easily identify them and send emails, also the email template builder is feature rich and easy to use.
PositiveIt is an easy to use CRM and I love using it. I'm not technically sound so trying any software is a bit difficult for me but EngageBay is so easy to understand I love to use it daily for my day to day activities.
NegativeI have been using it for a few months but I haven't faced any issues so far.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very impressed
Date: May 17 2024SummaryOverall, it is a good product as it is easy to use, has all the features of sales and marketing with excellent support and it is available at an affordable price.
PositiveEngageBay is a comprehensive CRM that offers the features of sales, marketing and social suite under one umbrella. It also has an easy to use user interface with an excellent customer support.
NegativeI have been using it for more than a year and found issues at some times especially with bulk actions.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great customer support
Date: Mar 15 2024SummaryI like the easy to use interface and the ability to use it without much training. Most of my staff members were able to use it without much training as it is straight forward. I like their customer support which is available all the time to assist me whenever I needed. Kudos to their support team.
PositiveIt is fairly user friendly and not hard to use and most of our locations can utilze it without much training. The support is very responsive and can usually resolve any issues that arise.
NegativeThe email marketing lacks some formatting abilities that would allow you to make the templates more brand specify or modern looking.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Wonderful CRM
Date: Sep 03 2024SummaryMy overall experience with the product was very good. It helps me with all my day to day activities like creating contacts, deals, sending newsletters. The automations that it offers are very robust and does make the job simpler.
PositiveEngageBay is a tool that is worth considering as it is very simple and intuitive. I have not seen such an excellent customer support that they offer.
NegativeI have been using this tool for more than a year now and found no majors issues apart from few lags here and there.
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