KrispCall Reviews

Looking professional on a small business budget was the challenge. KrispCall solved that completely. Overall experience we deliver on calls has improved significantly without adding cost or complexity.

We do a lot of client onboarding calls and KrispCall has made that whole experience better on both sides. Call quality is consistently clear,

Would love a way to share call recordings with clients directly from the platform without downloading and sending separately.

I am using this voip since long time and really enjoying this! good value for money. would recommend to every new users.

love the price comparing to other voip, setup was super easy. works well most of the time. customer service is nice!

I feel like comparing to others voip krispcall is doing their best for the customers, so i have nothing to say bad.

We needed a professional phone setup without enterprise pricing. KrispCall gave us exactly that. Now we record everything, review weekly and the improvement in our team's performance has been measurable.

The call recording feature has genuinely changed how we run our sales team. Recordings save automatically, quality is clear enough to catch every detail. Beyond that the overall platform is intuitive, call quality is excellent and the pricing makes it accessible without feeling like a budget compromise.

Reporting could go a little deeper for more detailed performance tracking. We like digging into call data and there are a few filters i wish were available.

I used to switch between tools and manually update call notes, which was time-consuming. Now everything is synced, so I can just focus on the conversation.

What I like most is that I don’t really have to think about the admin side anymore. I make calls, and everything gets logged in HubSpot automatically. I can also call contacts directly from there, which makes things easier and faster.

No major issues so far. The experience has been consistent.

Made the switch mostly because of pricing and stayed because the product is genuinely good. Small business owners will appreciate how straightforward everything is.

Been using KrispCall for about 4 months now after leaving RingCentral. Honestly the call quality is comparable but the price difference is significant. Setup was way less complicated. The app doesn't feel bloated like some enterprise tools do.

Miss a couple of reporting features from our old provider. Nothing critical but noticeable.

If you need basic team coordination features, this definitely covers it. Nothing crazy fancy but it helps our small team work together way better than before. Perfect for teams like ours.

It's really nice being able to see who's already on calls so we don't transfer clients to someone who's busy. Transferring calls between team members is super smooth - never had anyone get dropped. Shared contacts work well so everyone has access to the same client info. Overall it keeps our team coordinated which is huge for us.

Missing some advanced features that bigger teams might need.

A toll-free number was a client requirement for the contract we were supporting. KrispCall had it set up quickly and it's held up throughout a busy campaign. The client has been happy with the inbound performance.

One of the main reasons we chose KrispCall was for the toll-free number, and it has worked well for our team. Call routing has been reliable, and incoming calls reach the right agents without issues. Even during busy periods, the number has remained stable and we've had no problems receiving calls. Setup was also straightforward, which helped us get started quickly.

Analytics for the toll-free line specifically could be more detailed. I'd like to see abandoned call rates and peak hour breakdowns tied to that number rather than having to pull general call data and filter manually.

We wanted local numbers in different countries without dealing with separate SIM cards or telecom contracts. KrispCall made the setup simple and helped us expand into new markets without any hassle.

The call quality is excellent and the greetings sound very professional. Adding a new international number is super quick — we added numbers for three different markets this year and the whole process only took a few minutes each time.

The hold music choices are a bit limited right now. It would be great if we could upload our own branded audio for customers waiting on hold.

KrispCall helped us centralize business communication. Before this, our calls and texts were scattered across personal devices and different tools. Now everything is logged automatically, making follow-ups faster and improving team collaboration.

The UI is modern and not overwhelming like some older VoIP systems. Features like click-to-call, shared numbers, voicemail transcription, and call transfer are genuinely useful in daily work.

I don't find anything to complain, if i get something then i will tell u

Keeping my outreach costs low without sacrificing features. I'm on a 100% commission role so every dollar spent on tools comes out of my pocket essentially.

Click-to-call from our CRM works well and I like that I can leave a voicemail drop without waiting for the beep — the voicemail drop feature saves me probably 2 minutes per call, which adds up. The call notes sync to the CRM too so I'm not double-entering anything. For the price it's a genuinely solid dialing setup.

Early on I had a couple of calls where the other side said my voice was cutting out slightly. It wasn't happening every call but enough that I noticed. Seemed to settle down after I switched from WiFi to wired — might just be a WiFi thing but I wasn't having that issue with my previous tool. Would also like a dark mode.

We're happy with it for the price. Does basic VoIP stuff without drama.overall i like krispcall for its service.

setup took me very little time, international numbers are stupid cheap, call forwarding works fine, transparent pricing.

Third-party integrations are a bit slow sometimes, customization is pretty limited, analytics are just okay.

KrispCall has transformed the way out ream communicates. The dashboard is clean, call quality is consistent, and also managing international numbers has never been easier.

Clear and reliable call quality and easy integration with the CRM tools, Affordable for small to mid sized teams

Mobile app could be little faster during high volume usage

KrispCall has made managing my remote team so much easier. The call forwarding means our customers always reach someone, the SMS feature helps with follow-ups, and number masking lets my team work from their personal phones without privacy concerns.

The call forwarding feature is brilliant: I can route calls to different team members based on time of day, so we never miss a lead even across different time zones.
SMS campaigns are so easy to set up: I sent out appointment reminders to 200+ clients in minutes, and the delivery rate was excellent
The voicemail transcription saves me tons of time: I can quickly scan messages instead of listening to each one

The mobile app drains battery faster than I'd like when running in the background.

KrispCall offers a strong VoIP and messaging set with global numbers and good call quality, especially for smaller teams.

Easy setup with user friendly interface and it has a unified dashboard for VoIP calling, texting, and call management.

The mobile app is not as full-featured as the web version. It is occasionally slower in performance during heavy usage.

Overall, it's been a good investment for our team. The feature set is robust and covers most business communication needs effectively. Setup is quite easy and the customer support team is responsive. A dependable choice for businesses looking to upgrade their phone systems.

KrispCall offers an impressive range of features including virtual phone numbers, call forwarding, IVR, call recording, and SMS capabilities.
Call quality is reliable and the analytics dashboard provides detailed insights into communication metrics.

The mobile application could use some performance improvements. Sometimes the interface feels slightly cluttered with all the features.

KrispCall has made it incredibly easy for my business to stay connected with customers through voice calls. I’ve noticed a significant improvement in call reliability and customer satisfaction. The platform’s standout feature is its excellent support team, which truly enhances the overall experience.

KrispCall offers a robust cloud telephony solution that makes customer communication effortless. The call quality is consistently clear, and I’ve never experienced dropped calls. It’s compatible across platforms, which makes it easy to use from any device. The customer support team is responsive, knowledgeable, and always ready to help.

I haven’t faced any issues with KrispCall so far. Everything works smoothly and reliably.

A reliable and user-friendly tool that simplifies communication for teams and individuals. It's been a great addition to our workflow.

Easy to set up and use.
The interface is simple.
The call quality is clear.
Manage both personal and business number separately from one place.

Sometimes, the app can feel slightly sluggish when switching between features or during heavy usage periods, which interrupts the smooth experience a bit.

It’s been a great tool for improving how we handle client communication. KrispCall helps us stay organized, save time, and maintain smooth communication every day.

Krispcall is easy to use and perfect for managing business calls. It keeps everything organized and works smoothly across devices.

It occasionally takes a little longer to load the dashboard, especially when there are many recent calls.

KrispCall is a strong choice for small to medium businesses, with remote or globally distributed teams needing reliable VoIP and messaging tools.

It offers VoIP calling, SMS, IVR, call forwarding, call recording, and CRM integrations. It has the ability to buy virtual numbers from any country.

The mobile version lacks full functionality and can be slower than the desktop and web experience.

Switching to KrispCall from our old phone system was one of the best decisions we made. Setup took literally minutes. We had our number ready and everyone using it the same day. It's way cheaper than what we were paying before, and honestly, it works better too. Everything's in one place with the unified callbox, so we're not scrambling to find missed calls or messages anymore.

Setting up KrispCall was easy. We got our business number within minutes and had the whole system running the same day. It's significantly cheaper than our old traditional phone system, and the monthly costs are predictable. The platform is intuitive to operate, so our team didn't need extensive training to get started.

Would appreciate more third-party integrations with some business tools we use daily.