Procare Reviews

Love the app. It makes inputting data very fast. It makes taking care of several children, even wit several classes easy to check up on and enter data for.

The ease and simplicity of the Procare app. It has several features/options that make it quick to input data without having to type little to nothing out manually.

Camera function. It occasionally says the camera function isn’t available. The picture quality isn't the best and is blurry which makes it hard to get pictures of children on the move.

This is a great experience; the team quickly responds to meet all our needs.

I love the automatic payments, parent portals, and Teacher app.

Administrative reports do not work with Kinderconnect.

Overall, this program has changed the way we run as a center. Information has never been easier to find on children, families and staff when using Procare Solutions. I cannot imagine going back to how we used to operate without this software.

I love the ease of tracking child enrollment, family billings, and account specifics. It also makes sign-in and out a breeze!

Not being able to see the parent-end of the program makes troubleshooting difficult at times.

Procare is very easy to operate, user friendly. I think it is the perfect software for our business.

Procare is user friendly. Help is always available and easy to contact. The cost is very reasonable.

As of today, I have not found any cons to this product.

I've used Procare for probably 28+ years and many upgrades. I love the ease of the program and anytime we have an issue, customer service has been phenomenal!

The ease of use, it was easy implement the software, customer support is by far the best to interact with.

No cons, love this product and its the only childcare software that we have ever used.

Overall, love this product and would recommend to any daycare to increase efficiency and decrease workload.

Switching to Procare has allowed us to increase our efficiency in the office. The automated billing and parent codes to sign in and out their children makes this a seamless process.

There are still some features not available such as automatic late fees.

The customer service has been amazing and quick to answer any questions. The program is very user friendly and has several options to implement. The customers love the ease of use and the features included.

Ease of use and availability. Ease of implementation. The program has many helpful links that you can use for questions . The staff find this program helpful for communicating with families as well.

The added cost for tuition express for payments . If this was included in the monthly fee that would be beneficial to many childcare programs.

Overall, the Procare system is easy to use and helps me to successfully navigate the accounting for my program. While there are a few things that I do not care for, it is a good software system to use.

I like that Procare has an easy to use dashboard that will help you to access the various components of their system. It is clean and clear while giving you the basic information that you need to get started for the day. The various functions such as the reports give you a variety of ways to track the accounting and attendance in your program without getting bogged down by endless clicking to find the right form.

An issue that I have with Procare is how subsidy payments are managed in the system. For example, if a child on subsidy leaves the program, their personal information that ties them to deposits is deleted and you have to go back and reenroll the child in the program to make the final deposits. Another issue that I have is the options for the newsletter function. It is very basic and does not allow for much creativity. It also does not have a strong print or email function as information and pictures get distorted when trying to print or email a newsletter.

We do not use Procare for anything but billing/tuition payments at our school, and except for what I mentioned above, I love it!

The ease of keeping track of tuition and payments each month. We are also now able to accept online tuition payments because we are using Procare.

We are not able to run a monthly tuition posting report to track how much tuition should be coming in, and we are also unable to completely delete a child/family from the system.

Overall, Procare is easy to use and very user friendly! It works perfect for what I need it for! Procare is very helpful in my day to day tasks.

My favorite thing about Procare is that I can communicate with my students' parents about their day! I can send pictures, activity descriptions, and notes about her meals.

There is nothing I don't like about Procare! It is very user friendly and a helpful part of my day.

Overall I think Procare was well made, although we do not use all of the features the program has to offer we are still very please with the parts that we are able to use. The price is a little high but it was a small sacrifice to make to help the productivity of our center.

My experience with Procare has been exactly what was presented to myself and the owner of our center in the initial meeting with the Procare Team. They are very good at answering their phone and helping in anyway they can.

There are some helpful features I feel like the system is lacking, such as their child history records. But I think they do a fine job.

It has so many benefits for reports and record keeping. All of the modules work together for seamless information.

Procare has been our system of choice in the centers I have Directed. From Oklahoma to South Caroline. We use all the products available. Desktop - check in computer and door opener. This last year we have used Learning Beyond Paper and the Procare Parent communication app.

The fees for credit card processing through Tuition Express would be the thing that keeps it from being the perfect childcare software. But 4 stars is still really great.

While we have experienced some bumps in the road that does not have an immediate fix, their customer service is quick to help you through the problem.
Overall, we are happy with our choice with Procare over the other platforms we considered.

Invoicing and payments have become greatly improved. Student tracking and ratios are vital to our school.
We use the Staff timecard which has made payroll super convenient.

Cannot message teachers individually.
Some information from Leads does not transfer into student profile requiring a manual input.
Families cannot reply to activities or pictures

This has automated our after-school program and has been really easy to use and navigate. I like the way that we can get our total counts per day.

I like the ease of billing and the reports that are available. I also like the ease of taking attendance.

I wish I could be able to get push notifications when a parent sends a message to me in the app. I also wish I could give partial refunds to parents instead of having to refund the entire amount of the payment.

Fair; does the basics of what I need. System features create more responsibilities for director rather than automated features

The only thing I could think of would be sending messages to parents when they check in/out. This helps when I can’t get to them in person

Not user friendly, difficult to complete what I need to do

I did have the chance to change platforms three years ago after using Procare for 12 years and decided to continue with Procare. The remaining team members made the move to Procare!

Procare Solutions has been helping me fulfill my administrative needs for over 15 years! I love the dashboard for the quick glance of all systems running along with the ease of locating records/data at your finger tips.
I can better forecast with classroom information from Procare and quickly see if a child is not present.

My only con would be the having to log back in after a time out. Would love it if the time would be a wider period of time or if I had the capabilities to change my sign out time.

Procare is a quality child care management system for keeping track of a ton of child and family information. It takes quite some time to learn all what Procare can do for your program.

The online MyProcare Parent Portal is a great way for parents to add and update their children's weekly schedules. And it's super nice that they can pay their bills through the portal as well.

Tuition Express frequently fails to post payments to random accounts when a parent pays online. This is a HUGE headache because you must go into the accounts and manually enter the payments and then generate a deposit report.

Good experience in most aspects. It allows for me as a director to easily monitor the happens of the center and insure that children are be provided proper care.

Great attendance keeping, scheduling, ratio monitoring. Love the waitlist option, it keeps things organized and right at your finger tips.

Features do not carry over from webpage to app and vise versa

Overall it has been a good experience. Not great but good. There are still some issues to be worked out. Like what Icons mean, Subsidy billing issues, and enrolling students into two classrooms.

We have been using Procare for a few years now. Customer service is quick and pretty helpful on most questions. I like that they will accept suggestions to make the software better from a user's end.

The bugs that happen. There seems to be a few problems with the parents payment function that involves Tuition Express.

it has been a great addition to our preschool. overall happy with all of the features and I know along the way it will just get better and better.

I like the communication feature, photos, billing and staff info. It's nice that everything is easily kept in one spot. wish that it had a budgeting side for supplies.

I wis that the photos and comments had a like feature. that way parents and teachers can confirm message received with out having to respond.