What is TeamViewer?
TeamViewer is a widely recognized software that enables remote access and support, allowing users to connect to and control computers or devices from virtually any location around the world. Its primary applications include troubleshooting technical problems, offering IT services, and delivering customer assistance. The platform facilitates secure file sharing, real-time collaboration, and remote desktop access across various operating systems like Windows, MacOS, Linux, iOS, and Android. Equipped with robust security measures, such as end-to-end encryption and two-factor authentication, TeamViewer ensures that remote connections are both safe and dependable. This software is utilized by individuals, IT experts, and large organizations alike, enhancing productivity, enabling effective remote support, and streamlining device management processes. Furthermore, its versatility makes it a go-to solution for many businesses seeking to improve their operational efficiency.
Pricing
1 Licensed User
1 Concurrent connection (channel)
3 Managed devices
Unlimited devices to connect from
3 Computers to connect to (add-on available)
3 Concurrent sessions (in tabs) per concurrent connection
Company Facts
Product Details
Product Details
TeamViewer Categories and Features
Web Conferencing Software
Video Conferencing Software
Remote Work Software
Remote Support Software
Remote Desktop Software
Meeting Software
IT Management Software
Collaboration Software
More TeamViewer Categories
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Infallible platform to connect to devices and offer remote support to clients and employees.
Date: Nov 09 2024SummaryOverall, TeamViewer has been the service that has provided the most results in such a short time. Its usefulness has allowed many of our employees to connect remotely with each other. In addition, every time one of our employees needs some kind of solution or support in their work area, we use TeamViewer to give them remote support and thus be able to solve any problem in less time. I consider that TeamViewer has been key both for use within the company and outside of it. Some clients have had problems or irregularities in the IT services that we have offered them, and we have used TeamViewer to solve this without leaving our work office. I will continue to use TeamViewer as a work solution. It helps me a lot to connect with my clients and my employees in general.
PositiveFor me, using TeamViewer has been absolutely magnificent, thanks to the fact that with this platform I have been able to connect remotely to any device in just a few steps. The things that I liked most about this platform were:
1- With the help of this platform, I have been able to maintain an active remote connection at any time. I must point out that the remote connection, which is totally stable, does not have any kind of drop and works perfectly on any device, which is quite helpful since I can use a mobile device or a personal computer to connect remotely to any device, regardless of the distance. I love being able to manage any computer fluidly with the help of this platform, since they do not have any kind of delay in their use.
2- Another feature that I liked is that with the help of this platform I can connect remotely and at the same time talk via audio or video. This is one of the most important options for me, since I can have a stable conversation with someone, while I perform any kind of process remotely, I can contact the other person who is on the computer I connect to either via video or audio.
3- I also really liked its functionality within mobile devices. Even though it is a platform that was created primarily for computers, its use within my mobile device is impressive. I can connect remotely to my computer just by having an ID number and a password. This has been quite helpful, since on some occasions I am away from my office, and I need some information that is on my computer, so I can connect remotely with my mobile phone.
4- Another thing that has been particularly good for me is the file transfer system that this platform has, since for example, if I need to remotely extract some type of document or file that I found on the computer I have connected to, I can do it instantly. The file transfer is one of the fastest I have seen on any other platform. I love the file transfer, there is no limit to the amount of files that I can transfer to my computer remotely.NegativeThe main things I didn't like about this platform were:
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1- It is absolutely necessary that both devices that are connected remotely have a fast internet connection. This platform is useless if you have a slow internet connection, which causes many users to have limitations when connecting remotely. I would like this platform to work correctly without needing such a fast connection, that would be fantastic.
2- Using TeamViewer for the first time is a rather complex process. Not all users can have a simple use of the platform. This is because most users are confused about how to configure the access ID and password. Therefore, the general configuration of TeamViewer is usually one of the problems that new users of any company have. I think there should be a tutorial on how to use this remote access platform correctly. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Efficient and secure remote access
Date: Oct 01 2024SummaryTeamViewer Remote offers the right balance between functionality and security. This is an efficient and robust solution, very secure to minimize interruptions in critical operations.
PositiveTeamViewer features end-to-end encryption, which is vital for ensuring the security of remote connections. In addition, auditing and logging features are useful for maintaining tight control over who accesses systems and when. The ability to establish unattended sessions on critical servers and stations allows me to run maintenance tasks outside of operating hours.
NegativeOne of the aspects I like least is its relatively high resource consumption, which can slow down the system on computers with limited hardware.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A Tremendously Brilliant Remote Support Software
Date: Sep 08 2024SummaryI'm using TeamViewer Remote to monitor and manage our remote devices. It is simple to record remote desktop connection sessions with TeamViewer Remote. It enables instant screen sharing our remote clients.
PositiveWith TeamViewer Remote, it is simple, fast and secure to access and control remote devices. Again, it is simple to chat using TeamViewer Remote. It is possible to offer remote IT support to our clients with TeamViewer Remote. It is simple and fast to transfer files with TeamViewer Remote.
NegativeTeamViewer Remote delivers great performance and I therefore lack anything to complain about.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
An Outstanding Remote Support Tool.
Date: Sep 10 2024SummaryI must say this platform is simple to use and very friendly. Likewise, TeamViewer Remote provides fast and seamless remote support hence solving IT problems quickly. Files can shared faster when using TeamViewer Remote.
PositiveTeamViewer Remote provides remote support thus making it simple and fast to solve technical issues. Ease to connect, access and control remote devices. It offers an enterprise-grade security. Ease to access from multiple devices.
NegativeIt's difficult to connect to remote devices when having unstable internet connectivity.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
The perfect platform to generate new remote connections with customers and employees.
Date: May 14 2023SummaryThanks to TeamViewer, the company can remotely connect to the computer of one of its employees in each city and, through the tool, review the details of the property in question. Armed with this information, they can make more informed decisions about whether the property is a good fit for their needs and whether it's worth making a trip for an in-person inspection. Also, if the company needs to provide technical assistance or support to its customers, TeamViewer makes it easy by allowing employees to connect remotely to the customers' computer. This means that any technical issues can be resolved quickly, saving the company time and money and improving the customer experience. Another advantage of TeamViewer is its ability to share screens and collaborate in real time. This is particularly useful for the real estate company if they need to collaborate with other professionals, such as architects or designers, on a specific project. TeamViewer allows all team members to view and work on the same documents and layouts, even if they are in different geographic locations. Overall, TeamViewer has been a very beneficial tool for the real estate company by enabling effective communication and collaboration, which has improved work efficiency and reduced travel costs. Additionally, it has improved customer satisfaction by enabling quick resolution of technical issues. I believe that my experience has greatly favored the constant progress of our real estate company and the negotiation of new properties.
PositiveThe first thing I liked about TeamViewer is the file transfer, as it allows users to transfer files securely and quickly between devices, which is especially useful for sharing documents and other important files with colleagues and clients. File transfer takes place over a secure connection, ensuring data is transmitted securely and only authorized users can access it. I also like Live Chat as it allows users to communicate quickly and efficiently during a remote access session. This is useful for asking questions, sharing information, and solving problems in real time. Users can send text messages and share files through live chat, making it easy to collaborate and resolve issues. TeamViewer also integrates with other tools and platforms which makes its benefits more extensive and much more varied for all its users, such as Microsoft Office, Salesforce and Zendesk, allowing users to access the necessary resources and data directly from the TeamViewer platform. This saves time and increases efficiency, since users don't have to constantly switch platforms to access the data they need. Furthermore, the integration of TeamViewer with other tools makes the tool easier to use for users who are already familiar with these platforms. The screen sharing function has also been very good, this is especially useful for teamwork and solving technical problems. TeamViewer's screen sharing feature allows users to see and control the shared screen, allowing them to work together on projects and solve problems more efficiently.
NegativeThe first negative aspect is that TeamViewer needs an Internet connection in order to work properly, which means that if the Internet connection is slow or unstable, the performance of the tool may suffer. Also, if the connection is lost during a remote support session, the connection is broken and must be started again. Another negative aspect is that this platform has a high consumption on all types of devices, which means that this platform cannot be used freely on any computer because it is very necessary for that computer to have the resources to support TeamViewer. . This platform is very heavy and consumes a lot of resources when it executes each remote connection, also if you activate the camera during remote connection, the consumption will increase even more.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Successful remote connections for customers and employees.
Date: Feb 02 2023SummaryTeamViewer has made me feel very comfortable, I have used it for 3 years in my company, and it has been essential software to give personalized attention to our clients; Sometimes our clients need us to enter their computers due to some inconvenience with our website or with our services, and we can give them complete attention thanks to TeamViewer. In addition, whenever a computer of our employees has a failure, we can enjoy the unattended connection, since we have registered the computer in our TeamViewer system and we can connect to our employees' computers without prior authorization. Using TeamViewer has become a constant benefit for us, I am happy with the results, every remote connection in TeamViewer has been successful.
PositiveTeamViewer facilitates any type of remote connection, it is a very easy to use software in general, each of its functions are easy to control and favor remote connection. I liked the stability that TeamViewer has on any computer, and even if you have a slow or unstable internet connection, the remote connection will remain intact and at no time will it be interrupted, every time an internet connection is cut , TeamViewer will wait for the connection to return to automatically resume the remote connection. Also, TeamViewer has an excellent file transfer, this is fantastic since I have been able to remotely connect to computers that are in other countries and that belong to my employees, and in the same way I have been able to share files with them thanks to TeamViewer. TeamViewer also has wide compatibility, it can be used on mobile devices, you can control a computer just by using your mobile phone, in addition, you can also control a browser using the web version of TeamViewer (although this version is slower). I love TeamViewer because it has all the necessary functions to develop a complete remote connection, with extensive functions for communication and interaction between computers.
NegativeIf you are thinking of using TeamViewer for a small company, I do not recommend it because the prices TeamViewer uses are a bit high, so if you plan to use it for a team of 10 people or so, you will not be successful, the high prices will eat into your profits. by TeamViewer. In addition, to use TeamViewer you must have a computer and a mobile device in suitable conditions; Using TeamViewer is quite expensive because you have to invest in computers that actually support TeamViewer, also TeamViewer is also becoming incompatible with some computers with old OS, so I recommend having an updated OS when using TeamViewer, these are the only disadvantages.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Good
Date: Feb 06 2023SummaryThis program is incredibly helpful. I can control my Windows desktop from anywhere without a virtual machine. It's great to have it available for personal use for free.
PositiveI cannot stress enough how amazing and useful this program is. I didn't have to install a virtual machine on my laptop to access Windows OS. I can effortlessly control my robust Windows desktop from anywhere, at any time. I am grateful for this app being available for personal use at no cost.
NegativeI like everything. This software is perfect for me.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
It allows to facilitate remote support and collaboration between teams.
Date: Apr 06 2023SummaryThe ease of TeamViewer makes it convenient to be able to support my clients or have meetings with my work team, it is easy to use when and where I need it and it is designed to provide connectivity between operating systems and devices. It has many useful features that improve user experience and productivity. It is also safe and reliable. However, it can be expensive for business use and may have some performance issues depending on the network connection. It may also raise some privacy concerns for some users.
PositiveEasy to set up and use, it has a simple and intuitive interface that is easy to navigate, making it a great choice for both novice and experienced users.
Cross-platform support, it works on a variety of operating systems, including Windows, Mac, Linux, Android, and iOS, making it accessible to a wide range of users.
Remote control capabilities allow users to access and control remote devices from anywhere, making it ideal for remote support, collaboration, and file sharing.
Security Features Offers advanced security features, including end-to-end encryption, two-factor authentication, and password protection, ensuring sensitive information remains secure.
Additional features, it offers a variety of functions and capabilities, such as file transfer, remote printing, chat, whiteboard, video recording, screen sharing, drag and drop file transfer, desktop shortcut for remote PC, etc.NegativeExpensive for commercial use, can be expensive for some users, especially those who require multiple licenses or access to advanced features.
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Sometimes you experience connection issues and lags, especially when accessing devices remotely over slow or unreliable internet connections.
Limited customization options, while TeamViewer offers a range of features and capabilities, it lacks customization options and advanced settings. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fairly good experience with a stable remote connection, without high consumption on the computer.
Date: Sep 16 2022SummaryThe general experience I had with this remote connection platform was quite good despite the negative things I mentioned about it, I have been using it for more than a year within my company as a whole, currently I use it in the corporate sector of my company of financial services, however, the vast majority of the sectors of our company are using it, thus achieving that more than 400 employees in our company use it day after day. I really loved the experience I had with this platform, since I started using it I noticed how easy it was, in addition, it manages to adapt to each of the features offered, I managed to make a fairly complete remote connection, in addition, I was able to communicate at all times and in a stable way with the other person who was in the remote connection. This platform was key to connect remotely with some clients when necessary, the clients only had to provide me with the data that appeared in the application and the password, and immediately I could connect to their computers and serve them much more closely. In addition, this platform has also been important in solving any type of problem on our employees' computers. On some occasions, these computers have a threat, a virus, or a configuration problem occurs. We have immediately been able to connect to these computers and repair them. in a matter of seconds. I love TeamViewer, the experience it has given me has blown me away.
PositiveTeamViewer is currently the best way to develop a totally stable remote connection, the ability of this platform to provide a remote connection with quite useful tools is impressive, within this remote connection you can do all kinds of things, such as communicate with the other person on the other computer, send and receive messages, share files and much more. The positive things that most caught my attention about this platform were:
1- One of the main positive things that TeamViewer has is the stability, I was really impressed with how stable the remote connections that I have made are, also, it is important to highlight that it does not matter if the computer that you are connected to for some reason restarts or temporarily suspended, the remote connection will remain active at all times. For example, if you need to restart the other computer connected here, you can do it with total confidence, the remote connection will still be active and when the computer turns on correctly you will be able to use the computer without any problem.
2- Another of the positive things about this remote connection platform is that during each remote connection you can make annotations on the screen of this connection, in this way the person who is using that computer will be able to visualize in real time each one of the annotations that you are doing This is a very important feature, as it allows you to communicate and share information through on-screen annotations.
3- I also loved how easy it is to connect remotely to any computer, just by having the corresponding ID and password, you can connect remotely as many times as necessary, also, it is not necessary to approve the remote connection of that computer , just by having that data that sounds familiar to me, you can connect remotely without any problem. It is important to highlight that all these data, including the password, can be changed at any time due to user security measures. If you no longer want a specific person to connect to your computer remotely whenever they want, you just have to change that data with just a simple button.
4- Another thing that I loved about this platform is that it has an excellent application for mobile devices, it is available for iOS and Android, you can connect remotely to any computer just by using your mobile device, in addition, it has features of Zoom to be able to approach the screen and be able to handle it correctly and much more comfortably. In addition, this remote phone connection has all the tools that currently exist, the version for computers is used.
5- Lastly, another of the positive things is that this platform has low computer consumption, during each remote connection you will notice the fluidity with which the platform works and also it will not slow down because your computer behaves fluidly while this happens However, if you are using this platform on a computer that does not have efficient features, you can use the function to reduce the quality of the remote connection, so that this remote connection is much more fluid.NegativeTeamViewer really is a software that is very worthwhile, the vast majority of its functionalities and features are positive, resulting in a significantly good experience for all users, however, during our experience we have also noticed several negative things, the main thing negative is regarding the high prices of the rates that this platform manages, I have noticed that corporate plans are quite expensive, which leaves small companies aside, it would be excellent if they created much more accessible plans. Another negative thing about this platform is the transfer of files, and lastly, the web version of this platform works poorly. Next, I will explain in more detail the negative things about this platform.
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1- The file transfer is poor because I noticed that when I transfer several files simultaneously, the process takes a long time, despite having a fairly good and stable Internet connection. In addition, I have also noticed that when transferring several compressed files the process takes much longer. I would really like the file transfer to be efficient as currently to counteract this I have had to use a third party storage service to be able to transfer these files without using this feature.
2- The prices that this platform has are quite high, if you are looking for a platform to use it personally, you have a really accessible plan, with really low prices, but if your main objective is to use it for your company, I recommend you to have a good budget or capital to pay the fees, since as I previously mentioned the corporate plans of this platform are quite expensive.
3- The web version of this platform that I have used is quite poor, mainly because it is very slow, but since when connecting remotely with a computer, the experience is not the same as using the download version for computers. In addition, there is no way to improve that fluency as it happens within the application download speak, in the web version the fluency cannot be improved, so if you are using a computer with low characteristics, you will not be able to have a good experience. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A stable remote connection for the various areas of any company works wonders.
Date: Jun 29 2022SummaryThere are several features within TeamViewer that need to be optimized as soon as possible, this is really worthwhile software that helps users to connect remotely without any problem, they just need to improve a few things like the ones I mentioned earlier so that this software become number one in remote connections for computers and for mobile devices. I must admit that this software has provided me with a fairly complete experience and has allowed me to connect remotely to the computers of my work team and also to the computers of some of our clients. On some occasions, clients need much closer support or attention towards In this way, we can connect remotely, make our clients winners and be able to provide them with much more correct attention. I am happy with the results that TeamViewer has allowed me to obtain since it began to provide solutions to our company, I work in the sales sector and this platform has been totally beneficial for us as a work team, sometimes one of our employees within the sector sales needs immediate support, and this platform has helped us to connect remotely without having to leave our office, I can provide immediate support to other employees in a simple way. The display time of the return on investment of this platform began from the first month of use, we began to notice how this platform was carrying a stable remote access, and that it allowed to remotely manage various computers enabling many more monitors. We will continue to use this great remote connection within our company as a whole.
PositiveTeamViewer has a great work structure and helps all users to have direct remote access to any computer or mobile device. Its ability to achieve stable connections is magnificent, and it also helps all computers to be managed remotely on a large scale. , thus allowing other people to control several computer monitors without any problem. During our experience with this remote access software, we have witnessed the following positive features:
- TeamViewer offers stability when making remote connections, its video transmission and audio transmission are quite stable and this helps the remote connection to always remain active, also it does not matter if you have an instability in the network you are using In the same way, the remote connection will continue to work, it does not matter if you have a low Internet speed, in the same way the remote connection will work normally. This is a point in favor as it helps all users to have a fairly smooth and stable experience regardless of whether they have a fast or slow Internet connection.
- Connecting to a computer is a fairly simple process within this platform, you only need to share the ID of the computer, someone needs to connect and the other person who is managing the other computer provides you with the security key. With this data you can access the computer immediately, it is important to note that the password can be changed at any time, so you can prevent someone from connecting to your computer again without prior authorization.
- TeamViewer has functionalities to improve the video quality and to improve the transmission speed, when they improve the video quality, the consumption in your computer is quite high, for which the computer can be slow when carrying out this function, however if you try to improve the speed of the transmission, the video quality will suffer a little. Functionalities status help the user to configure the way to remotely connect to other computers depending on the characteristics of the computer that I am using, if you are using a computer with low performance and characteristics, you can easily improve its transmission speed in few seconds.
- TeamViewer has a user manual, this manual is available for new users and recurring users, it is important to highlight that this user manual helps users quickly adapt to the general functions of this remote access software, I must also mention that this manual can be downloaded from the TeamViewer page, this manual helps all users to learn more about the platform and understand how the different sections work, to avoid a complex experience.NegativeOur experience has provided various positive factors and has made our remote connections stable at all times, however, not everything is perfect within this platform, since within our experience various negative factors have also been highlighted that we will mention below. continuation:
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- The interface that TeamViewer has for mobile devices is not as nice as it seems. When connecting from a mobile device to a computer remotely, it is quite inconvenient to control the computer from the phone, it really is quite inconvenient because there is no way to zoom in on a specific part of the computer to be able to control the best, you simply see the full screen of the monitor and you have to be careful in which part you select so as not to make a mistake, it would be excellent to be able to zoom in different parts of the monitor to control it correctly.
- The transfer of files within this remote connection is quite slow, I would recommend all the people who use, to use some other file transfer service, since the transfer of files within this platform is quite slow no matter what you send few files simultaneously.
- The web version of TeamViewer is not that beneficial for users, I would really recommend downloading the desktop version for a much more complete experience. Currently the web version is slow when connecting to other computers, the experience is not the same and the fluidity with which you can control the computer remotely is not the same either. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
An intuitive remote assistance tool.
Date: Aug 09 2022SummaryOverall, TeamViewer is an easy-to-use application for remote assistance and call support which is easy to install and set up across all the devices.
Positive1. It has many features and tools that help in remote assistance.
2. It is easy to install and set up.
3. The screen sharing and overall connection during calls stays stable, and it transmits clear audio and video.
4. It also allows recording of the video calls.
5. It is available on all the devices and platforms.Negative1. The sessions get abruptly ended sometimes.
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2. The user interface could be improved to make the application more intuitive. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
One of the best remote desktop experiences
Date: Jul 21 2022SummaryTeamViewer is one of the biggest remote desktop providers for a reason. Their wealth of features, strong stability, and generous free tier make them a great option.
Positive- very easy setup
- connecting to a new computer is a simple process
- built in chat tools make communication easier
- automatic remote start on login functionality available
- generous free tierNegative- requires a strong, fast internet connection to use
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Effective service to solve any type of problem in your clients or employees.
Date: Oct 31 2022SummaryTeamViewer has shown to have a very good ability to generate really stable remote connections, since I started using this platform I have felt quite comfortable, I have been able to make more than 100 remote connections to our clients, in addition, I have also been able to connect remotely computers of our employees in order to resolve any type of concern or problem that occurs at a specific time. This platform has proven to be very effective in making each remote connection. It has provided me with incredible comfort compared to other platforms that allow me to connect remotely. Without a doubt, I will stay with TeamViewer, since I have had a much more complete experience than any other. In addition, in which it is the main one of this platform, I can see the number of active remote connections within my entire company, I can know how long an employee has been connected for a specific hour, I can know all the details of each remote connection that is made within my company. I really liked the general press obtained with this platform so far, it has offered me quite good services and tools at a fairly affordable price, I consider it to be a fairly cheap platform and that it allows access to very professional services. Thanks to this platform I have been able to resolve any type of concern within our clients of the real estate company.
PositiveTeamViewer is a very functional platform, the way in which it works so that you can make all kinds of remote connections is incredible, in addition, it provides all users with various tools that allow the remote connection to be much more complete, communication tools and also management tools for other computers, without a doubt this is one of the most complete platforms that I have tried so far, I am using it in my company with the main objective of checking remote connections when necessary. Next, I will mention the positive things that this platform has.
1.- One of the main positive things that this platform has is the little consumption that each remote connection has within the computers, I have made various remote connections using several computers in our company offices, some of the computers that I have used have not has a capacity is quite good, however, the remote connection has behaved in an excellent way, because each remote connection consumes very little capacity of the computer's RAM card, in addition, I have also noticed that it consumes very little Internet capacity, Therefore, it does not matter if you have an Internet connection that is not fast enough, or if you have a computer that does not have such good capacity, you can still enjoy a fairly stable and streamlined remote connection.
2.- Another of the positive things that this platform has is that it has a fairly proportional communication between both parties, for example, if you are connected to a client's computer, you can contact that client through text chat in real time, you can send and receive messages with that client in a way and Tanzania, in addition, if you need to communicate in a much more direct way, you can also use video or audio communication, it is the platform has many ways to communicate with the other person who is in the other computer, This allows communication to never be cut off during each remote connection, if you want to contact you through a video communication you only need that it is not a simple button, in addition, if you want to communicate through audio, you only have to turn on the microphone account just a simple button and immediately the communication will be made.
3.- The third positive thing about this platform is that you can make various notes during each remote connection. For example, if you want to show something specific to the other person who is connected remotely, you just have to use the brush that is available within the tools, this brush will help you make annotations within the monitor of the computer screen that you are connected to, the person who is on that computer can see all the annotations in real time, in addition, the annotations can also be viewed by various participants during each remote connection. The annotation system is one of the most important things that this has but it informs when connecting remotely.
4.- The fourth positive thing that this platform has is its ability to work on mobile devices, I have used the application for mobile devices on several occasions, this application is quite advanced, it has all the functions available in the version for computers, in addition, it is incredible how from the mobile phone you can control a computer, and another application is available for iOS devices and Android devices, against just using your mobile device you can connect to any computer with just a few data tips and a password . This application is quite beneficial, and allows you to connect to your computer within the office when you are away from the company.
5.- The fifth thing that I love about this platform is the system to improve quality and improve the fluidity of the remote connection, this function is very beneficial for computers that do not have a good capacity, for example, if you use the improve the fluency, the quality will be a little affected and decrease the quality a little, but either you will have a much greater fluency when operating the other computer, in addition, the improve quality button is used, the remote connection will be You will see much more proportional and with a much higher quality, you should consider that when using this function the consumption will be much higher inside your computer.NegativeThis platform has quite extensive functions that allow you to have a correct expectation and remote connection to any computer, however, some things within this platform have turned out to be a bit negative during our experience. Next, I will mention the negative things that this remote connection system has.
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1.- the main negative thing that this platform has is the file transfer system, this system is available when you make a remote connection, during each remote connection you will be able to use this service to transfer files to the computer you are connected to, it is important to highlight that this file transfer system is quite obsolete, the speed with which it is capable of transferring files is low, in addition, you cannot transfer many files simultaneously, you must do it separately so that the system does not become saturated. I think that this file reference system should be much more optimal, since currently I have to use other file transfer services to counteract this problem, I hope that they will solve it soon and have the ability to optimize it as soon as possible, so that I can transfer files using this medium.
2.- The second negative thing that this platform has is when using the web version. Within this web version you will be able to connect remotely to any computer without having to download any type of program, against just using this web version and following a few steps you will be able to connect effectively to any computer, however, I do not recommend this web version, since that you will have to manage each remote connection using a browser, this would greatly increase the consumption that exists during each remote connection, I really recommend that you use the download version for computers or the version for mobile phones, you will not have a much more complete and fluid experience , I have used the web version a couple of times, and I have not really had a good experience, the fluency with which I worked is quite low, in addition, it is quite inconvenient to connect remotely to a computer from the browser. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Intuitive and easy to use remote access tool.
Date: Jan 30 2022SummaryOverall, TeamViewer is a great remote assistance tool that lets the user assist remotely to any device anywhere in the world by just exchange a simple unique code. Along with assistance it also to chat and share files.
Positive- Team Viewer is a great tool to assist someone over the internet or to connect with other team members.
- It has tools that let the user chat and exchange files during the remote assistance session.
- It is available for desktop as well as for mobiles.
- The Application is really easy-to-use, anyone can assist anyone by just sharing the auto-generated unique code.Negative- It does not function properly in low-end devices, as it uses a lot of resources while running.
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- The user interface of the application can be made more customizable. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very complete remote connection through the mobile phone application.
Date: Dec 06 2022SummaryTeamViewer offers great utility and satisfaction to any user, mainly because this platform allows you to connect remotely and if receptions go to any computer, we are in a way that has been very important within my real estate company, since I have been able to connect remotely to my clients' computers when it is necessary, in addition, when an employee of my company needs some type of support regarding some activity or some program located on their computer, I can connect remotely without having to enter any type of data, since the platform allows me to add contacts , this has allowed me to add all my company contacts to connect remotely that is computers when necessary without using additional data. When I started using this platform, I felt very comfortable, since the general interface within the version for computers is quite comfortable, in addition, I learned to use the platform quickly, I am going to adapt very quickly to the remote connection functions and also I managed to register each one of my company's contacts, to connect remotely to those computers when necessary, I really loved the general management that I obtained thanks to this platform, I managed to provide a lot of support to my clients and also to my employees, in addition, I consider that this platform has a lot of potential for the future, but they should ñ improve or optimize the web version and reduce the consumption of this platform within the computers, since there are many computers in our company that have not used this platform due to its high consumption.
PositiveTeamViewer is a magnificent platform to enhance the remote connection that you make to any computer or device, with the help of this platform you can connect remotely to any computer and you can activate the unattended mode so that you can access any computer without having to use any type of approval , the unattended mode works perfectly and allows you to connect to any computer without any authorization, just contain the connection data. The main feature that I liked about this platform is that I can connect to another computer, currently it is only necessary to enter an ID and a password. To connect remotely to any computer, this facility helps me to connect remotely without using some kind of much more complex protocol, also, just by putting the correct ID and password, I can choose between connecting remotely or doing some file transfer, When I put that data I can choose if I want to transfer any files, I love being able to transfer files to any other computer without the need to connect remotely, since they are individual functions. Another of the features that I like about this platform is that it allows me to have a completely stable communication connection. This communication is very important for each remote connection that I make, because if I connect to a client's computer, it is excellent to be able to communicate. During that remote connection, I can communicate with the client through a video condition, some audio connection or through the real-time Chat that is implemented in this platform, through these three ways I will be able to communicate directly with the other person who is on the other computer. In addition, I loved that this platform offers me a recording service for each remote connection. This recording service is very important to me because when I connect to a client's computer, it is very important to leave evidence of everything that was done in that computer, therefore, this function of recording remote connections is very important, each remote connection is stored within the TeamViewer database, therefore, those recordings will not have to be stored within the computer, they can be stored within of this cloud platform.
Another feature that I liked about that remote connection service is that it allows me to remotely connect to any computer just by using the mobile app, it's awesome how I can manage my entire computer just by using my mobile phone, this app has with functions to zoom within the remote session, It also has all the communication functions available in the version for computers, in addition, this application for mobile phones does not have a high consumption, therefore, the user can connect to his computer without presenting any kind of slowness on your mobile phone, although it is very important to maintain a stable Internet connection so that the remote connection is not interrupted in any way.NegativeTeamViewer has proven to be a really useful platform, offering very good features to generate a professional remote connection to any computer, however, during our experience we have also witnessed some negative things. The main negative thing about this platform is with respect to the high consumption that its download version has for computers, this platform is not suitable for any type of computer, the computer must have a minimum of 4 GB of RAM, so that you can manage it correctly the other computer to which you are connecting, in addition, the computer has to have a good graphics card and in general it has to be a computer with very good capacity, since this downloadable platform for computers does not have a good performance when it is being used on a computer that does not have the correct capacity. My main point of view regarding this problem is that this software should be able to be used on computers with less capacity, it would be excellent to be able to connect remotely to other computers without the need for this platform to consume so many resources, since currently if the user has a computer basic, you will not be able to perform other activities while the remote connection is active, due to the extreme slowness.
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The second negative feature about this platform is in relation to the web version, currently the web version allows you to connect remotely to other computers without the need to use the application on your computer, you do not have to download any type of file or any installation file , and that's great, since you can connect remotely without using any installation process, however, this web version does not offer such a pleasant experience, since there are limits when transferring files, as well as slowness when connecting remotely to other computers, despite the fact that the user may have a computer with very good capacity, in the same way the slowness of the present because this is working within a browser. In addition, the general design of the web version is not to my liking, I consider that this web version is not suitable for any user, I totally recommend that you use the version for computers as this will help to maintain comfort during the remote connection. The last negative thing in relation to this platform is regarding the interruption that occurs when there is an instability in the Internet connection, when there is a drop in the Internet connection, the session is automatically closed and you will have to connect remotely again towards that computer when your internet connection returns, I find this quite negative as it would be great to be able to stay within the remote connection while the internet connection returns, I don't like the fact that this connection is interrupted or canceled at all remote. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Helps in connecting with anyone.
Date: Aug 13 2022SummaryOverall, TeamViewer helps in a lot in connecting with anyone remotely for casual meeting or for remote assistance. It is easy to install and use.
Positive1. The user interface is spotless, which results in a smooth experience.
2. The calls are high definition quality without any hiccups.
3. The applications are relatively cheaper than other alternatives.
4. It is not heavy on the processor.Negative1. It does not have many features compared to other meetings applications.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Remote connections are stable and constant with TeamViewer.
Updated: May 13 2022SummaryTeamViewer is used by all the employees of our company, however, the areas that use it the most are Marketing, the Corporate area and also the Software area. TeamViewer has had a fairly complete experience throughout our company, we are happy with the results we have achieved because this has helped us to access various computers easily, when an employee needs help with something specific, it is only It is necessary that you provide us with your ID and password and we can immediately help you with whatever you need. We use TeamViewer internally, we only make connections with our colleagues to fix all kinds of bugs. Although TeamViewer has a high consumption of the computer, most of our computers are very good and support this software, we hope that the consumption of the computer will be lowered soon, to have a much more complete experience.
PositiveTeamViewer allows any company to adopt a system where they can interact openly through a remote connection. What I like the most about TeamViewer is that it is quite easy to use software, making a remote connection is the easiest thing about TeamViewer, since it is only enough for the other person to send you the ID and password data of their TeamViewer and You will immediately establish a remote connection with the other computer, controlling it from TeamViewer is also a fairly simple process since it feels like you are managing your own computer. Another thing that I like is that all the keyboard shortcuts work in TeamViewer, which makes managing the whole computer much easier and feels like controlling your own computer. I love the way I can share files through this medium, during my remote connection TeamViewer allows me to share files instantly, moreover, the other user will be able to access that file in real time and will be able to view it with no delay, everything is quite Quick. Finally, it is important to mention that the great autonomy that TeamViewer has from the cell phone is incredible, when I am out of my office and I need something that is on my computer, I can access it from my cell phone and extract that file without having to going to my office again, it's awesome.
NegativeThe main problem that we have presented with TeamViewer is that it is a software that has a high consumption and not any computer is capable of supporting it, in addition, it is also a heavy App for mobile phones. I have an iOS phone where TeamViewer works perfectly, however, other employees in my company have phones with lower technical specifications, and TeamViewer does not work properly, sometimes it has a few minor hitches during a remote connection. Some computers in our company do not support TeamViewer as it is a software that requires high features to work properly. This is not a problem that affected us so much, however, we hope that they will solve it soon and make this software more energy efficient, so that it can be integrated into the other computers in my company.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Reliable end-user support tool
Date: Nov 09 2022SummaryI enjoyed using Teamviewer Engage and discovered it as a practical tool that helps support teams to productively engage with customers from multiple sources like live chat, chatbots and video. Overall, I highly recommend Teamviewer Engage if you are searching for something reliable for the customer helpdesk.
PositiveThere are lots of things I liked about Teamviewer Engage but the topmost is its screen-sharing support feature. It allows support representatives to access customer devices and fix the issues directly. The instant chat works incredibly well. Implementation of this platform is easy.
NegativeTeamViewer engage cannot auto-generate tickets. The user interface is very basic.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
The Ultimate Remote Control Tool
Date: Mar 04 2022SummaryI have experience with TeamViewer. I have used it to remotely access my computer from another location. I have also used it to remotely access other computers.
Positive-Being able to instantly connect with colleagues and clients
-Providing remote support for tasks such as software installation or troubleshooting
-Helping to keep teams organized and productive
-Providing a secure platform for sharing files and informationNegative1. It can be difficult to get started, as there are a variety of ways to install and use the software.
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2. It can be slow and clunky to use, especially if you are new to the software.
3. There is no guarantee that the software will work with all devices and operating systems.
4. It can be difficult to manage multiple sessions, as the software can be quite resource-intensive.
5. The software is not always secure, and can be susceptible to attack. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Remote support for employees and customers, it has never been so easy to connect with someone remotely.
Date: Aug 05 2022SummaryTeamViewer is an optimal software for all types of companies, it is also available for all types of users, as I mentioned previously, it is a platform that Josue thinks that he has a computer with very good characteristics or bad characteristics, offering functions to improve or diminish a little video quality to optimize the experience you get. The remote connections that I have made within this software have always been optimal, at no time have I presented any type of failure or any type of interruption, I have always been able to review remote connections with our clients and with our employees directly. It is very important for us that simply a better file reference system, since in this way we could transfer documents or important information to some recipient of the remote connection. Also, it is very necessary that the application be optimized for mobile devices. We fully trust you in force, we trust that you will make the corresponding improvements so that our experience is much more complete. We're happy with the rate we're currently paying to connect remotely with all these employees and customers, we'll continue to use those eyes within the company as a whole, because it helps us support some things remotely.
PositiveTeamViewer has greatly revolutionized remote access for all types of companies, it is also being used for personal use, it is an excellent platform to make a totally stable remote connection, its way of connecting to other computers is quite simple which helps everyone users can adapt to them without any problem, remote connections within this platform are highly diversified, adding various functions to ensure that communication is always present during the remote connection. There are several positive aspects that need to be mentioned about TeamViewer.
1.- TeamViewer offers much more advanced functions to optimize communication between people who are participating in a remote connection, thus offering a live chat in which you can send and receive messages in a matter of seconds, you can also connect with other person via video, it offers a video feature where you can see the other person while making the remote connection, and if you don't want to use your camera, you can also connect with the other person via audio chat, that's the one for Audio is completely fluid, audio transmission is very stable and optimal, which helps communication to always be positive.
2.- Tim Viber is a software that I think a lot about users who have a computer with fairly low features, and I say this because it offers functions to improve the fluidity of this platform. When you access the general settings of the remote connection, you will be able to see several buttons that will allow you to improve the quality or improve the fluency, if you decide to improve the quality of the video transmission, more resources of your computer will be consumed, but if you decide to improve the stream, your video quality will suffer slightly, but your computer's overall performance will be wonderful as long as you have the remote connection active. Actually this function is high for people who have a fairly good computer to people with a little bad computers.
3.- TeamViewer offers quite complete licenses, this license can be used on more than 10 devices, which helps you save money while making remote connections with several of your colleagues. This feature of TeamViewer allows you to acquire a license and use it on several computers, without having to pay for individual licenses which can generate a higher cost in general. I love this feature, because within our project sector we can use the remote connection on various devices without any problem.
4.- I love the simple way in which you can access another computer through the remote connection, it is only necessary that you provide me with the ID and the corresponding password of the other user, in this way you can connect to that computer immediately, without the need to send invitation links via email or any other means. This feature is quite good since you can connect to another computer without having to go through a much longer process. Also, if you need someone to stop connecting to that computer, all you have to do is change the password and no one will have access to that device anymore.NegativeTeamViewer enjoys a lot of features and functions that help all users to have a complete experience while connecting remotely to any computer, however there are a couple of negative things that need to be mentioned about this remote connection software. The main negative thing is that the mobile version is very poor compared to the desktop version, why do I say this? Because this mobile device platform does not provide the same fluidity, also when writing messages within it you have to select several buttons to do it, the remote connection within mobile devices is quite uncomfortable and does not compare to anything in the experience that I have had from my computer. TeamViewer should also improve this application for mobile devices, since it would help us to manage computers from our phone as comfortably as possible. It is also important to mention the poor quality that is obtained when transferring files during a remote connection, the remote connection is never interrupted when transferring files, however, the transfer of files is efficient because it takes forever to process , it does not matter if you are sending many files simultaneously or few, in the same way the process will take a long time which causes delays within your remote connection. To counter that, I recommend using other file transfer methods, such as cloud storage.
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