List of the Top AI Voice Agents for Zoho CRM in 2026

Research teams focused on AI voice agents are interested in a crucial question: can these systems effectively manage conversations rather than merely directing them? Aircall's AI Agents are designed specifically for this purpose — they handle incoming calls, grasp the intent of the caller, and provide complete autonomous solutions for standard queries, only involving a human representative when necessary. With integrated AI, every interaction with an AI Agent benefits from the same customer context, integrations, and analytics as calls managed by human teams, eliminating the need for separate systems. The agents are available 24/7, ensuring they can address calls at any time, while AI Actions empower them to update CRM systems, fetch order information, or schedule meetings in real-time during calls. Thanks to Aircall's global cloud voice infrastructure, conversations maintain high sound quality and clarity, avoiding a mechanical tone. This is how over 24,000 businesses are embracing AI-driven conversations on their own terms.

Bigly Sales offers a comprehensive AI-driven voice agent service tailored for sales and call centers. These intelligent agents engage in fluid conversations to qualify prospects, address objections, schedule appointments, manage incoming calls, and seamlessly transfer interested buyers to a human representative. Each agent's dialogue is crafted using advanced models like Claude and ChatGPT, followed by A/B testing to ensure optimal performance based on real-time interactions. The service package includes dedicated phone numbers, over 200 approved local presence lines, carrier registration, spam monitoring, and thorough pre-call assessments for compliance with consent, Do Not Call (DNC) regulations, known TCPA litigants, and state-specific calling laws. Each interaction generates a transcript, recording, and outcome report that integrates with your CRM, while the dashboard provides insights into conversion rates, cost per transfer, and funnel attrition. For larger packages, a dedicated account manager is provided to refine and enhance each campaign’s effectiveness.

The net2phone AI Agent is available around the clock to handle calls and web chats, efficiently managing standard inquiries from start to finish. It can perform tasks such as scheduling appointments, screening potential leads, and retrieving account information instantly. Users can easily set it up without any programming knowledge, enabling it to manage as much as 70% of customer interactions autonomously. When human intervention is required, the AI Agent seamlessly transfers the conversation history to ensure that customers don't have to repeat their issues. This solution supports both voice and web chat within a single setup and integrates with platforms like HubSpot, Salesforce, and Zoho to tailor each interaction to the individual customer.

Squaretalk is an all-in-one contact center solution built specifically for modern sales teams. This powerful software improves how businesses of all sizes connect with prospects and customers, convert opportunities, and grow. Advanced features like VoIP, WhatsApp Business messaging, SMS, Email, and AI automation help you shorten sales cycles and elevate outreach without adding more complexity or increasing costs. Squaretalk’s platform provides omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability. Internal chat functionality facilitates real-time collaboration, enabling faster synchronization, more effective mentoring, smoother escalations, and a unified environment for both internal and customer communications. We provide phone numbers in 150+ popular and niche destinations, so your businesses can easily establish and maintain a local presence, build trust, and expand globally. Discover how Squaretalk’s cloud contact center platform can enhance your team’s performance, connection rates, and success today.

Dialpad's AI Voice Agents go beyond simply responding to calls; they provide solutions. Powered by Agentic AI, these agents analyze customer inquiries instantly, take necessary steps, and address problems without requiring intervention from a human agent. Each voice interaction integrates seamlessly with the same intelligence framework used by both digital and human agents, building on over 775 million AI recaps and growing. Enhanced by Dialpad's Guardian security layer and rigorously tested in the Proving Ground prior to deployment across the enterprise.

CTM is an AI-powered conversation intelligence, call tracking, and customer engagement platform developed to help organizations connect marketing activities with customer interactions and revenue generation. Originally known as CallTrackingMetrics, the platform combines marketing attribution, communication management, lead nurturing, and contact center capabilities within a unified system. Its call tracking functionality uses dynamic number insertion and dedicated tracking numbers to identify which advertisements, keywords, websites, and campaigns generate inbound phone calls. The software also captures text messages, web form submissions, and chat interactions to provide visibility into customer engagement across multiple communication channels. Conversation intelligence tools use artificial intelligence to transcribe recordings, summarize discussions, evaluate customer sentiment, identify important topics, and score interactions. Its AskAI functionality allows users to investigate conversation data and extract insights about customer needs, objections, and purchasing behavior. CTM VoiceAI provides automated voice agents that can answer calls, qualify leads, schedule appointments, and direct callers to appropriate employees or departments. Intelligent routing capabilities distribute incoming inquiries based on factors such as location, availability, agent skills, customer history, and custom business rules. Workflow automation enables organizations to trigger follow-up messages, internal notifications, CRM updates, and advertising conversion events using customer interaction data. Reporting tools include real-time activity dashboards, campaign performance analysis, advertising return on investment, agent productivity monitoring, and customizable reports for businesses and marketing agencies. CTM supports integrations with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications while providing APIs, webhooks, and white-label options.

Are you in the market for a modern phone system? CloudTalk.io presents an advanced cloud-based phone solution tailored for small and medium enterprises, startups, and online retailers. It is also compatible with both sales and customer service call centers, enhancing their operational efficiency. With over 25 integrations available for popular CRM, helpdesk, and e-commerce platforms such as Shopify, Salesforce, and Pipedrive, you can easily connect your existing tools. Additionally, our dedicated 5-star customer success team is committed to ensuring a smooth transition, whether you’re migrating from another system or establishing a new cloud call center from the ground up. Our rapid growth is evident, as we have formed successful collaborations with more than 1,000 companies globally, including renowned names like DHL, Yves Rocher, and Karcher. Plus, you can try CloudTalk risk-free with a 14-day trial that doesn't require any credit card information, allowing you to explore its features without commitment. Experience the benefits of an innovative communication system today!

Remote teams can effectively utilize cloud phone systems, and JustCall offers a versatile solution that functions seamlessly on any device, enabling sales and support teams to communicate from anywhere at any time. Users can swiftly acquire phone numbers across 70 different countries and initiate or receive calls within moments. In just a few minutes, you can establish your own cloud phone framework, making JustCall the quickest and most straightforward option for managing your telecommunication needs. Discover how companies leverage JustCall to streamline their phone communications, enhancing agents' abilities to boost sales and conversion rates. Eliminate the complications of manual dialing and data entry, potentially increasing your sales call volume and productivity by as much as 300%. Moreover, with features like IVR and Smart Call Routing, as well as Live Call Monitoring, you can ensure a smooth customer experience. The addition of SMS Bots allows you to provide clients with responsive support around the clock, while automated integrations can connect with various business tools and applications. Utilizing CRM systems, Helpdesk solutions, and other software automation tools, you can create efficient workflows that benefit both support and sales teams, ultimately leading to greater operational success. By implementing these advanced features, organizations can not only improve their internal processes but also enhance customer satisfaction significantly.

EBoo is an advanced AI voice platform that enables businesses to develop, deploy, and manage intelligent voice agents specifically designed for customer support, sales, and various operational tasks. This state-of-the-art platform simplifies voice interactions by efficiently handling activities such as responding to incoming customer requests, performing outbound follow-ups, qualifying leads, booking appointments, and making routine operational calls in a manner that closely resembles human conversation. In addition, EBoo allows teams to customize and adapt AI voice agents to fit their specific workflows and business needs, ensuring a tailored experience. Its effortless integration with current systems and tools promotes effective data sharing and automates actions during real-time interactions. Furthermore, the platform is built to scale, ensuring consistent performance even during peak call times, which is crucial for companies striving to improve customer satisfaction. With its adaptability and reliability, EBoo stands out as an essential tool for any organization eager to harness the potential of AI in voice communication, enabling them to stay competitive in an ever-evolving market.

Botcadence runs a single AI agent across voice and messaging channels. Knowledge comes from PDF, DOCX, TXT, CSV and Markdown files, web pages and whole domains, and your Google Business Profile. Telephony works with Twilio, Telnyx, Plivo, Exotel, FreJun, Acefone or any SIP carrier; messaging covers the WhatsApp Business API with templates and broadcasts, Instagram DMs, Telegram, SMS on your own Twilio number, Gmail, Slack and a REST API. Workflows add steps for Google Calendar, Calendly and Cal.com bookings, Google Sheets, HubSpot, Salesforce, Pipedrive, Zoho CRM, LeadSquared and HighLevel updates, Zendesk and Freshdesk tickets, webhooks and Zapier, and call transfers. Each channel can run on AI, human, or AI outside business hours, and teammates can take over any chat. Data is encrypted with AES-256 at rest and TLS 1.2+ in transit.

Callingly is an innovative cloud-based platform that employs artificial intelligence to facilitate calls and respond to potential leads, targeting B2C sales teams across industries such as real estate, mortgage, insurance, automotive, and home services. The intelligent voice agent adeptly makes calls to fresh leads, asks qualifying questions, manages incoming calls, and effortlessly transfers interested individuals to a representative while offering a summary of the conversation. Teams can customize follow-up call and text sequences, schedule callbacks, and direct leads based on either availability or specific criteria, all while being able to access recordings, transcripts, summaries, and activity logs within their integrated CRM systems. In addition to outbound communications, Callingly efficiently manages inbound calls and texts, automates SMS messaging, generates comprehensive call reports, and simplifies lead management processes. The platform also provides seamless integrations with a variety of CRMs, forms, and lead generation tools, along with connections through services like Zapier and Make, REST API access, webhooks, and an MCP server for compatible AI clients. Designed to accommodate unlimited users and leads, the service plan includes monthly usage credits along with charges that scale based on call and messaging usage. Overall, this extensive suite of features equips sales teams to enhance their outreach efforts, ensuring they can operate both effectively and efficiently. The intuitive design of Callingly makes it an essential tool for any sales organization aiming to maximize their engagement with leads and optimize their workflow.

Acefone, founded in 2010, is a product-led communications company focused on making business communication simpler, smarter, and more customer-centric. We serve businesses of all sizes, from small businesses to large enterprises, with solutions designed to improve every stage of the customer journey. Our cloud-based omnichannel Customer Experience (CX) platform, AceX, brings together a comprehensive suite of communication and AI-powered products: Interactions Hub: A unified platform for managing cross-channel customer engagement from a single interface. Contact Center Studio: An advanced contact centre solution with powerful dialers that improve conversations and agent productivity. API Connect: Communication APIs that enable voice and messaging capabilities across web and mobile applications. Campaigns: A scalable mass-outreach solution for connecting with large audiences efficiently. AI Voice Agents: AI-powered voice agents that automate natural, human-like inbound and outbound conversations while improving availability and operational efficiency. Voice Streaming: Real-time audio streaming that connects live calls with AI models, voice bots, and business applications for intelligent, responsive interactions. Xtract: AI-powered conversation intelligence that converts customer interactions into actionable insights through transcription, summaries, sentiment analysis, and performance analytics. Headquartered in Gurgaon, Acefone is trusted by more than 5,000 businesses worldwide and supported by over 200 professionals across Gurgaon, Mumbai, and Bangalore. Our industry-leading integrations enable seamless communication across business ecosystems, while our ISO 27001 certification reflects our commitment to information security. A 99.5% uptime guarantee further ensures reliable, uninterrupted communication. With more than 300 features across Voice, WhatsApp, SMS, and other channels, Acefone combines ease of use with actionable insights.

Introducing Oravoice – Your Always-Available AI Voice Agents That Ensure Every Lead is Captured. Missing a call equates to the loss of a significant opportunity. With Oravoice, you can leverage realistic AI voice agents that swiftly handle all incoming calls, qualify leads, and schedule appointments automatically at any hour, thereby removing the necessity for extra personnel. Having engaged in over 30 million conversations and saved businesses in excess of 2.5 million hours, Oravoice manages phone interactions so your team can focus on finalizing sales. Key Features: 📞 Round-the-clock inbound call management with IVR-style routing 📤 Automated outbound calls with the capability to import contacts from CSV/Excel 📅 Instant appointment arrangements through Calendly & Google Calendar 💬 SMS follow-ups that are automated 🎙️ A selection of over 100 lifelike voices in multiple languages 📊 Detailed call transcripts, data collection, and synchronization with CRM systems Suitable for an array of industries: Clinics, Real Estate, Hospitality, Restaurants, Automotive, E-Commerce, and Sales Teams. Businesses achieve outstanding results, such as a 40% reduction in response times, 99.95% call accessibility, and zero missed leads. This cutting-edge service not only boosts operational efficiency but also delivers a significant advantage in a competitive landscape, ensuring your organization remains ahead of the curve.

Rootle is a Voice AI Platform that begins with defining business KPIs, then works backward to design how conversations should flow to achieve them. Across voice, WhatsApp, RCS, and email, it orchestrates interactions as connected journeys rather than fragmented touchpoints. Rootle understands user intent, maintains context across channels, and dynamically adapts conversation paths to drive outcomes. Whether it’s resolving a query, completing a task, or driving a conversion, Rootle ensures each step moves closer to the defined goal. Unlike traditional systems that optimize for volume, Rootle optimizes for impact. It focuses on completion rates, resolution quality, and conversion outcomes - continuously learning and refining conversations to deliver measurable business results. Rootle is built to adapt across industries and use cases. Whether it’s BFSI, education, eCommerce, hospitality, telecom, utilities, healthcare, logistics, or beyond, it can design and run conversations for any customer journey. From lead qualification and onboarding to support, collections, bookings, reminders, and retention - Rootle handles diverse use cases with the same KPI-first approach. Instead of being restricted to predefined flows, it flexes based on business goals, customer behavior, and context - making it equally effective for high-volume operations, complex workflows, and outcome-driven engagement across any industry. Built for enterprise readiness, Rootle is fully compliant with Telecom Regulatory Authority of India regulations, adheres to Digital Personal Data Protection Act (DPDPA) guidelines, and supports strict Indian data residency requirements. It is also ISO certification aligned, ensuring high standards of security, privacy, and reliability across all customer interactions.

Sysevo is a comprehensive business software platform that encompasses more than 260 functionalities, addressing diverse needs such as communication, customer relationship management (CRM), sales, operational management, documentation, financial workflows, marketing tactics, commercial functions, and performance analysis. This platform effectively consolidates customer information and everyday activities into a unified collaborative workspace. Moreover, Syra enhances communication capabilities by supporting both voice and chat interactions across multiple business applications and knowledge bases. AI-powered voice agents are available to assist with business calls, while customized workflows transform conversations and insights into tangible actions for the workday. This solution ultimately seeks to reduce repetitive tasks and data entry, all while preserving context and ensuring that team members stay engaged in critical decision-making processes. By optimizing these operations, Sysevo not only boosts overall productivity but also cultivates a more streamlined and efficient work environment. Consequently, businesses can expect to see significant improvements in team collaboration and operational effectiveness.

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

PlayAI is a cutting-edge voice intelligence platform designed to help organizations produce incredibly realistic, human-like AI voices suitable for a variety of applications. It provides an extensive range of tools that support the creation of voice agents, which can be easily integrated into web platforms, mobile applications, and telephone networks. The voice models from PlayAI are engineered to offer a natural and expressive listening experience, thus enhancing customer service, virtual assistance, and communication at reception areas. Moreover, the platform's adaptable deployment options are ideal for numerous applications, such as voiceover work, podcasting, and much more, making it a prime option for businesses looking to integrate conversational AI into their services. Consequently, PlayAI not only boosts user interaction but also optimizes communication workflows across diverse industries, paving the way for innovative advancements in voice technology. This versatility ensures that organizations can meet the evolving demands of their customers effectively.

Johnni AI stands out as the perfect virtual receptionist, ensuring that you’ll never overlook another phone call. This advanced AI-powered assistant takes responsibility for your business communications, adding a personal touch to appointment scheduling and providing summaries of discussions to help you reclaim your precious time. Seamlessly integrating with your existing software and CRM platforms, Johnni AI adeptly handles inquiries, bookings, and phone calls with ease. Designed to cater specifically to the distinct requirements of your business, Johnni AI allows you to focus on more pressing tasks by optimizing call management. Available around the clock, this virtual receptionist manages calls, organizes appointments, provides discussion summaries, and offers customizable interactions, making sure that every customer feels valued and recognized. Moreover, by automating the complex aspects of call handling and appointment scheduling, Johnni AI ensures a consistently exceptional experience for your clients throughout the day and night. As a result, your business can flourish while delivering remarkable customer service that leaves a lasting impression. This innovative solution not only enhances efficiency but also fosters stronger relationships with your clientele.

Nimbus offers an AI-powered workforce that efficiently manages voice calls, SMS, emails, and chat communications, guaranteeing that customers receive support 24/7. This cutting-edge solution automates numerous tasks such as lead qualification, appointment setting, client onboarding, and assistance services, which leads to improved conversion rates and outreach while also reducing operational costs. Users can effortlessly create and train agents without any programming knowledge, upload their own knowledge bases including PDFs, Word documents, and web content, and set guidelines that ensure responses are accurate and consistent with their brand identity. Moreover, it features A/B testing and behavior previews before launch, facilitating optimal functionality. The agents are built to engage in multi-channel conversations while maintaining complete contextual awareness and can smoothly transition discussions to human agents when necessary. They support communication in over 40 languages and can integrate effortlessly with well-known CRM systems such as Salesforce and HubSpot. In addition, a live dashboard allows users to track essential metrics like engagement rates, task completions, and performance trends, and the system is designed for rapid deployment, enabling businesses to be operational in just days rather than weeks. With its extensive array of features, Nimbus not only enhances customer interactions but also effectively streamlines organizational processes, positioning companies for greater success in their market endeavors. This makes it an invaluable tool for any business looking to optimize both customer service and operational efficiency.

Delight.ai is an advanced platform that functions as a "branded AI concierge" tailored for businesses, with the objective of crafting exceptionally personalized customer interactions that closely mimic human engagement. By improving every customer touchpoint through diverse channels such as chat, SMS, email, and voice, it employs a robust memory system that thoroughly grasps individual customer histories, preferences, and intents, effectively aligning this insight with organizational goals to enhance metrics like conversion rates, customer loyalty, and overall lifetime value. A key aspect of its design is the concept of omnipresence, enabling Delight.ai to provide consistent communication across various platforms while proactively engaging customers and anticipating their needs, thereby fostering a unified and interactive experience. At the heart of its operations lies a strong framework known as Trust OS, which ensures transparency, governance, policy management, and rigorous security protocols, including adherence to SOC 2, ISO 27001, and GDPR/HIPAA standards, thereby guaranteeing the responsible and secure deployment of AI agents. Furthermore, Delight.ai asserts its position as a pioneer in customer engagement technology, consistently evolving to address shifting business requirements and significantly improving overall customer satisfaction. Through its innovative approach, Delight.ai not only enhances individual interactions but also drives long-term success for enterprises in a competitive landscape.

Brightcall is a modern customer engagement platform built to help businesses connect with their leads and customers faster, more efficiently, and with far less manual effort. Companies choose Brightcall because it combines automation, AI, and high-performance calling tools into one seamless system that boosts productivity and drives real revenue growth. At the heart of Brightcall is the AI Agent, a conversational assistant designed to take over repetitive communication tasks while maintaining a natural, human-like tone. It can qualify leads, answer common questions, schedule appointments, and guide customers through key information—working 24/7 without breaks. Instead of waiting for agents to catch up or customers to lose interest, the AI Agent ensures every inquiry gets instant, accurate attention. For teams that depend on rapid response times, Speed To Lead is one of Brightcall’s most impactful tools. The moment a new lead fills out a form or requests information, Brightcall automatically reaches out through a call, often within seconds. This immediate engagement gives businesses a major competitive edge, increases conversion rates, and creates a smoother experience for prospects who expect quick answers. For outbound teams, call centers, and high-volume sales operations, Brightcall offers the Multiline Dialer, engineered to dramatically increase talk time and reduce wasted effort. Instead of agents spending hours dialing and hitting voicemails, the dialer places multiple calls at once and connects agents only when a real person answers. The result: more live conversations in less time, and a significant boost in team performance. Brightcall’s platform is designed to be simple to use, quick to deploy, and flexible enough to fit into any workflow. Whether a business wants to automate first contact, improve follow-up, or scale outbound calling, Brightcall provides the tools to make communication faster, smarter, and more effective.

VerbaFlo is an AI-driven conversational platform that streamlines and automates communication across multiple channels such as voice, chat, email, SMS, WhatsApp, and the web, thereby improving real-time interactions with prospects, clients, and residents, particularly within the real estate industry. Utilizing advanced natural language processing and machine learning, it guarantees intelligent engagement in conversations at any hour, simplifying tasks like lead qualification, appointment scheduling, follow-ups, and providing customized responses without the drawbacks of script fatigue. Furthermore, it integrates effortlessly with current systems like CRM or property management software to unify workflows and data analysis. The platform also supports multilingual conversations and features real-time dashboards, conversational memory, and automated outreach initiatives, including renewals, rent notifications, and maintenance updates. In addition, it offers critical insights into occupancy patterns and client behaviors, while monitoring performance metrics that enable property teams to act more quickly, enhance conversion and retention rates, and reduce overall operational expenses. By leveraging these extensive capabilities, VerbaFlo not only improves communication efficiency in the real estate sector but also empowers teams to make informed decisions that positively impact their operations. This comprehensive approach allows for a more cohesive and responsive customer experience, ultimately leading to greater satisfaction among clients and residents alike.

ConvoZen AI serves as a comprehensive platform that merges conversational intelligence with agentic AI, aiming to optimize, evaluate, and improve customer interactions in contact centers. This innovative solution enables companies to deploy autonomous, multilingual AI agents that can communicate seamlessly across various platforms, such as voice, chat, WhatsApp, email, and social media, guaranteeing uninterrupted workflow management 24/7 while retaining contextual understanding throughout numerous exchanges for a more cohesive conversational journey. By integrating real-time conversational AI with powerful analytics, businesses can extract crucial insights from every customer interaction, allowing them to pinpoint elements like sentiment, compliance risks, performance gaps, and customer intentions. The advanced infrastructure includes specialized AI agents, such as frontline conversational agents for direct customer engagement, supervisor agents that autonomously analyze and score dialogues, and copilot agents that assist human representatives during real-time interactions by recommending optimal next steps, providing knowledge resources, and ensuring compliance. Additionally, the platform's capacity for incorporating feedback loops significantly bolsters its learning mechanisms, allowing it to adapt continuously to the evolving demands of customer service environments. As a result, organizations can expect not only improved customer satisfaction but also enhanced operational efficiency through the use of this sophisticated platform.

AInora is a specialized voice-AI platform designed for businesses, proficient in handling both routine inbound inquiries and follow-up calls. This innovative solution features virtual agents that efficiently respond to customer questions, qualify leads, set appointments, send reminders, re-engage past clients, and initiate callbacks or sales efforts. These agents can retrieve data from connected calendars and customer management systems while logging the outcomes of calls or escalating problems to human staff along with a brief summary of the interaction. The platform supports multilingual communication, enabling conversations in languages such as Lithuanian, English, Russian, Polish, and Ukrainian. Its versatile applications cater to numerous industries, including healthcare, hospitality, food service, veterinary care, beauty, automotive, logistics, and sales. Users have the ability to oversee their interactions through a web-based dashboard that streamlines call management, lead tracking, and agent settings. Furthermore, AInora offers integration with MCP for compatible AI assistants and ensures smooth connectivity with CRM systems, calendars, hospitality solutions, messaging applications, and automation tools. Each implementation is customized to align with the organization's specific call workflows and integrated systems, promoting effective and efficient communication. In summary, AInora not only enhances customer engagement strategies for businesses but also fosters a more responsive and organized approach to managing client interactions.