360 SMS APP
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Ratings and Reviews 4 Ratings
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What is Activ8 SMS?
Activ8 is a cloud-based solution designed to assist small businesses and marketing agencies in managing customer communications and follow-up effectively. This cutting-edge platform integrates SMS, WhatsApp, iMessage, and RCS messaging, while also offering automated follow-up campaigns, interactive messaging capabilities, and AI-driven responses customized to align with a company’s website and documentation. It boasts a collection of campaign templates aimed at improving lead follow-up, sending reminders, and reactivating past customers, enabling teams to oversee engagements and take over when the AI hands off control. In addition, the platform incorporates Voice AI technology that can handle calls, qualify inquiries, and schedule appointments seamlessly. Activ8 also features valuable tools for conducting lead searches, performing phone verifications, sending Shopify order notifications, synchronizing customer data, and integrating calendars with Google Calendar and Microsoft Outlook to check availability and streamline booking processes. Users have the ability to connect their Android devices to initiate campaigns and efficiently manage responses via the platform. As a comprehensive solution, Activ8 is specifically designed for enterprises aiming to convert inquiries and bookings into long-lasting customer relationships, thereby optimizing their communication strategies and boosting operational efficiency. Consequently, small businesses leveraging this platform stand to greatly enhance their customer engagement and follow-up tactics, ultimately fostering growth and customer loyalty.
What is 360 SMS APP?
360 SMS App is a 100% Salesforce- and Zoho-native, AI-powered digital engagement platform that helps businesses connect, converse, and convert across 15+ messaging channels—without leaving Salesforce. Trusted by 3,000+ businesses across 100+ countries, it’s been a proven name for 10+ years and maintains a 4.98/5 rating on Salesforce AppExchange.
Unify every customer conversation in one Salesforce interface—SMS plus WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more. Teams can run true two-way messaging from Salesforce records, so sellers, marketers, and service reps never lose context. Every interaction is automatically captured and logged against Leads, Contacts, Accounts, Cases, Opportunities, and custom objects, creating a complete communication timeline that supports faster follow-ups, better handoffs, and cleaner reporting.
Automation is at the core. Launch quickly with no-code tools for recurring messages, auto-replies, surveys, and drip campaigns. For more complex workflows, scale with Salesforce Flows, APIs, and integrations—trigger messages from record updates, stage changes, case milestones, or time-based events. This flexibility helps teams expand engagement without relying on developers for every new use case.
AI and AI Agents improve productivity and outcomes at every stage of the journey. Use real-time language translation to respond instantly in a customer’s preferred language. AI-suggested replies help agents answer faster and more accurately, while message refinement and template quality scoring keep outreach clear, consistent, and compliant. Conversation intelligence delivers summaries, sentiment signals, key takeaways, and next-best-action recommendations, helping teams continuously optimize engagement.
AI chatbots extend automation 24/7 by handling FAQs, qualifying leads, booking meetings, capturing structured data, and routing conversations to the right queue when human attention is needed—so response times stay low even after hour
API Availability
API Availability
Pricing Information
$47/month
Starter is $47/month for 2 workspaces and 1 device, with unlimited SMS and 5 active campaigns. The 14-day free trial requires no credit card. Voice AI is approximately $0.20/minute with no monthly minimum.
Free Trial Offered?
Pricing Information
$20 or $7 per month
Pricing starts at $20/month or $7/user/month. Final cost depends on users, channels enabled, and message volume. Includes native Salesforce/Zoho messaging, conversation tracking, CRM logging, templates, and compliance tools. AI, chatbot, and advanced automation features are available in higher tiers. Custom pricing available for enterprise needs.
Free Trial Offered?
Supported Platforms
SaaS
Android
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Inst8 Limited
Date Founded
2025
Company Location
New Zealand
Company Website
activ8sms.com
Company Facts
Organization Name
360 SMS APP
Date Founded
2012
Company Location
United States
Company Website
360smsapp.com
Categories and Features
Business Text Messaging
Not specified
SMS Marketing
Not specified
Categories and Features
Business Text Messaging
Not specified
Customer Engagement
Analytics
Communication Management
Feedback Collection
Live Chat
Video Content
Ringless Voicemail Drop
Not specified
SMS Marketing
2-Way Messaging
Contact Management
MMS
Mass Texting
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes