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What is Bird?

Bird, formerly known as MessageBird, is a state-of-the-art CRM designed specifically for Marketing, Sales, and Payments, processing more than 5 trillion messages each year through various channels such as Email, SMS, and WhatsApp. Leading brands are leveraging Bird to drive their growth by facilitating personalized interactions through these platforms. Global innovators utilize Bird’s wide range of applications and APIs to develop effective communication strategies. Start your journey now and connect with your customers on any platform, catering to numerous use cases worldwide. Whether your needs involve marketing messages, push notifications, or tracking order and delivery updates, Bird is equipped to meet those demands. If operational challenges are stalling your growth, enhance your processes with automated dialogues and workflows that collect vital information efficiently, reduce manual intervention, create self-service capabilities, and route inquiries to the right representatives. With our reliable, auto-scaling APIs, you can easily initiate setup and integration, bolstered by exhaustive documentation, thorough API references, and intuitive SDKs, ensuring a smooth assimilation into your current systems. Embrace the future of communication with Bird and transform how you engage with your audience.

What is Amity Bots?

Amity Bots offers a flexible AI chatbot solution tailored for enterprises, empowering businesses to provide outstanding customer service 24/7. By integrating seamlessly with a variety of platforms, including LINE, Facebook, and both web and mobile applications, Amity Bots facilitates smooth customer interactions across multiple channels. The platform enhances marketing initiatives, personalizes customer engagement, and increases sales effectiveness by automating the generation and qualification of leads. Additionally, it improves the overall customer experience by delivering round-the-clock support, reducing repetitive questions, and maximizing operational efficiency. Key features include managing multi-channel chats, tracking user profiles and contextual data, co-pilot live chat options, AI-based decision-making functions, versatile integration capabilities, and detailed analytics and reporting tools. Moreover, Amity Bots offers message templates, product catalogs, support for multiple languages, and the ability to import and export data in bulk, making it a thorough solution for organizations seeking to enhance their customer service and streamline operations. With its diverse functionalities and user-friendly design, Amity Bots stands out as an excellent choice for businesses looking to refine their customer engagement approaches and achieve significant operational improvements.

Media

Media

Integrations Supported

Activepieces
AledaMail
Amio
CanopyDeploy
Corezoid
Easyflow
Funnelforms
Gravity Forms
Pipedream
Retently
Servme
Shopify
VEVS Car Rental Software
Wufoo
Zoho Marketing Automation
Zuhal
iController
journy.io
respond.io

Integrations Supported

Facebook Messenger

API Availability

Has API

API Availability

Pricing Information

$45 per month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Bird

Date Founded

2011

Company Location

Netherlands

Company Website

bird.com

Company Facts

Organization Name

Amity Solutions

Date Founded

2012

Company Location

Thailand

Company Website

www.amitysolutions.com/amity-bots

Categories and Features

Auto Dialer

Not specified

Bulk SMS

Not specified

Chat SDK & API

Not specified

Communication APIs

Not specified

CRM

Not specified

Email APIs

Not specified

Email Deliverability

Not specified

Email Marketing

Not specified

Email Verification

Not specified

Sales Dialers

Not specified

SMS API

Not specified

SMS Gateways

Not specified

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMTP

Not specified

Transactional Email

Not specified

WhatsApp Marketing

Not specified

Categories and Features

Chat SDK & API

Not specified

Chatbot

Not specified

Communication APIs

Not specified

Conversational AI

Not specified

Live Chat

Not specified

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