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What is Bridge AI?

Bridge AI functions as a WhatsApp CRM and lead-response solution specifically designed for small enterprises that draw inquiries via Facebook and Instagram ads, especially those utilizing click-to-WhatsApp methods. The platform's chatbot effectively interacts with incoming WhatsApp messages by offering users engaging, interactive questions, and it smoothly hands over conversations to team members when further help is needed. To maintain order, a unified inbox along with individualized logins for each team member is provided, while tools such as priority labels and lead assignments help teams focus on urgent prospects. Employees can adeptly manage sales deals within a structured pipeline, observe where potential clients disengage in the sales funnel, and record revenue from successful transactions. Furthermore, Bridge AI includes functionalities such as pre-written responses, WhatsApp chat links, QR codes, and automated replies to Instagram comments. This enables small teams to efficiently oversee conversations stemming from advertisements and monitor inquiries from the first touchpoint all the way through to final sales. By implementing this thorough strategy, the platform not only boosts team productivity but also enriches customer interaction, ultimately driving better business outcomes. Additionally, this system allows for a more streamlined approach to managing customer relationships, leading to greater satisfaction and loyalty.

What is 12Bot?

12Bot is a multifunctional cloud platform that enables companies to handle customer interactions through widely used messaging applications such as WhatsApp, Instagram, and Facebook. It offers features like AI-driven responses, smooth handovers to human representatives, user-friendly no-code workflows, a shared team inbox, lead generation capabilities, and an all-encompassing CRM system. Organizations can efficiently run messaging campaigns, manage product listings and orders, and support booking procedures all within chat environments. Furthermore, the platform is accessible via both web and mobile devices, provides API keys and webhooks, and seamlessly integrates with e-commerce solutions like Shopify and WooCommerce. Its MCP server supports the integration of AI assistants such as Claude and ChatGPT for creating tailored workflows and automations. Specifically designed for small to medium-sized businesses, 12Bot serves various local brands in industries such as retail, food service, real estate, healthcare, and education, enabling them to strengthen their customer engagement initiatives. The combination of these extensive tools and integrations not only simplifies communication for businesses but also significantly enhances customer satisfaction levels. In addition to its user-friendly features, 12Bot continually evolves to meet the changing needs of its users, ensuring they stay competitive in a dynamic market.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp
ChatGPT
Claude
Claude Duet
Claude for Legal
Facebook
Instagram
Model Context Protocol (MCP)
Shopify
WooCommerce

API Availability

API Availability

Has API

Pricing Information

₹2,999/month
The Starter plan costs ₹2,999/month in India, excluding GST, or $29/month for international billing, excluding applicable taxes. A seven-day free trial is available without a credit card.
Free Trial Offered?

Pricing Information

$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Pretiosus

Company Location

India

Company Website

connectbridge.ai

Company Facts

Organization Name

12MONDAY TECHNOLOGIES LLC

Date Founded

2025

Company Location

United States

Company Website

12bot.io

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

AI Chatbots

Not specified

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