BulkSMS.com Reviews & Ratings

BulkSMS.com

4.6 out of 5 stars

Ratings and Reviews 52 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is BulkSMS.com?

BulkSMS is a business messaging and SMS gateway platform developed by Celerity Systems to help organizations communicate with customers, employees, and other contacts through mobile messaging. The software provides multiple messaging interfaces, including a browser-based application, downloadable Windows and macOS desktop software, and an API for programmatic integration. Users can send individual or bulk SMS messages, organize contact lists, import recipient information, and create personalized communications using message templates. Its campaign management capabilities include scheduled messaging, configurable sender IDs, automated opt-in and opt-out handling, and support for long messages and Unicode characters. Two-way SMS functionality allows recipients to respond to outgoing messages, with incoming replies available through the messaging dashboard or supported integrations. The platform offers dedicated incoming long numbers and SMS shortcodes for businesses that require additional options for receiving messages and managing customer interactions. Its REST API enables developers to integrate SMS functionality into websites, customer relationship management systems, mobile applications, and automated business workflows. Webhooks and messaging integrations support automated appointment reminders, order confirmations, service notifications, one-time passwords, payment alerts, and other event-triggered communications. BulkSMS also provides RCS Business Messaging for branded messages with rich media and interactive buttons, alongside WhatsApp Business Messaging for customer notifications, marketing, and support. Reporting and account management features include delivery status tracking, message histories, downloadable reports, SMS credit purchases, automated credit top-ups, and low-balance notifications.

What is Africala?

Africala is a cloud-based messaging service designed to help businesses efficiently reach out to customers across Africa with various forms of communication. Offering reliable messaging solutions such as Bulk SMS, SMS API, OTP SMS, transactional notifications, and promotional content, the platform enables organizations to share critical information including alerts, verification codes, reminders for appointments, and marketing messages through an easy-to-use web dashboard or seamless API integration. Serving a wide range of businesses, from budding startups to established corporations, Africala provides fast and scalable communication tools that are essential in today’s fast-paced business environment. The platform guarantees high delivery rates across multiple African mobile networks, ensuring that companies can connect with their customers in a timely manner and maintain ongoing engagement. In addition to SMS offerings, Africala enhances communication possibilities with features like Voice API, Voice OTP, IVR systems, integration with WhatsApp Business API, and automated messaging workflows, which all contribute to more efficient customer interactions. By utilizing these comprehensive tools, businesses can refine their communication methods and build stronger relationships with their audience, ultimately leading to increased customer satisfaction and loyalty. Furthermore, Africala's adaptable solutions empower organizations to respond dynamically to market demands and customer preferences.

Media

Media

No images available

Integrations Supported

ACTIVE Network
Adobe Marketo Engage
ClickDimensions
EngageBay
Freshdesk
Microsoft Dynamics 365
Orderry
Paessler PRTG
Quickwork
RemOnline
RentGuruz
SaveMyLeads
Solitics
Teamstack
VEVS Bike Rental Software
VEVS Boat Rental Software
VEVS Car Rental Software
WHMCS
Zapier

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing depends on quantity and region
Free Trial Offered?

Pricing Information

$10
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

BulkSMS.com

Date Founded

2000

Company Location

South Africa

Company Website

bulksms.com

Company Facts

Organization Name

Africala Technologies Ltd

Date Founded

2023

Company Location

Zambia

Company Website

africala.net

Categories and Features

Bulk SMS

Not specified

SMS API

Not specified

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging

Categories and Features

Bulk SMS

Not specified

SMS API

Not specified

SMS Marketing

Not specified

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