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Zoom PhoneZoom Phone is an AI-powered business communications platform that provides cloud-based Voice over Internet Protocol (VoIP) calling, messaging, and phone system management for organizations. The software replaces or supplements traditional business telephone infrastructure with internet-based calling accessible through desktop applications, mobile devices, and compatible desk phones. Its unified communications environment connects business calling with Zoom Meetings, Zoom Chat, SMS messaging, and online fax capabilities. Call management features include automated receptionists, interactive voice response menus, call forwarding, call transfers, shared line groups, call queues, and configurable routing policies. Administrators can assign phone numbers, configure business hours, manage devices, establish user permissions, and monitor communication activity through a centralized management portal. Zoom Phone provides voicemail transcription, call recording, searchable call histories, and reporting tools for reviewing communication performance. Its built-in AI capabilities generate post-call summaries, identify discussion highlights, extract action items, and prioritize important voicemail messages. ZoomMate provides contextual assistance during conversations and helps users prepare for calls, retrieve relevant information, and automate follow-up activities. Zoom Virtual Agent Receptionist offers optional AI-powered call answering that can respond to customer questions, schedule appointments, communicate in multiple languages, and transfer callers with conversation context. The platform also supports outbound calling workflows through Zoom Auto Dialer and integrates with Zoom Revenue Accelerator for conversation intelligence and sales coaching. Zoom Phone provides integrations with Salesforce, Microsoft, Google, and other enterprise systems, along with developer APIs, call quality dashboards, security controls, and international calling options.
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What is Buzzspot?
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What is 12Bot?
12Bot is a multifunctional cloud platform that enables companies to handle customer interactions through widely used messaging applications such as WhatsApp, Instagram, and Facebook. It offers features like AI-driven responses, smooth handovers to human representatives, user-friendly no-code workflows, a shared team inbox, lead generation capabilities, and an all-encompassing CRM system. Organizations can efficiently run messaging campaigns, manage product listings and orders, and support booking procedures all within chat environments. Furthermore, the platform is accessible via both web and mobile devices, provides API keys and webhooks, and seamlessly integrates with e-commerce solutions like Shopify and WooCommerce. Its MCP server supports the integration of AI assistants such as Claude and ChatGPT for creating tailored workflows and automations. Specifically designed for small to medium-sized businesses, 12Bot serves various local brands in industries such as retail, food service, real estate, healthcare, and education, enabling them to strengthen their customer engagement initiatives. The combination of these extensive tools and integrations not only simplifies communication for businesses but also significantly enhances customer satisfaction levels. In addition to its user-friendly features, 12Bot continually evolves to meet the changing needs of its users, ensuring they stay competitive in a dynamic market.
Media
No images available
Integrations Supported
Shopify
WooCommerce
Cal.com
Calendly
GoHighLevel
Google Analytics
Integrations Supported
Shopify
WooCommerce
ChatGPT
Claude
Facebook
Instagram
API Availability
Has API
API Availability
Has API
Pricing Information
$19
Essential: $19/month for 1,000 messages. Corporate: $49/month for 100,000 messages and up to three assistants. Enterprise: $99/month for 250,000 messages and up to five assistants. Monthly or annual billing is available; annual plans are advertised with two months free. Paid plans include a seven-day trial, and no setup fee is listed.
Free Trial Offered?
Pricing Information
$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
Buzzspot.co
Company Website
www.buzzspot.co
Company Facts
Organization Name
12Monday Technologies
Date Founded
2026
Company Location
United States
Company Website
12bot.io
Categories and Features
AI Chatbots
Not specified
Categories and Features
AI Chatbots
Not specified