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What is Calilio?

Calilio is a cloud-based business phone system and AI call center software that helps businesses manage customer calls, SMS/MMS, virtual numbers, routing, recordings, monitoring, analytics, and AI-powered call reports from one platform. The software is designed for startups, small businesses, growing teams, franchises, sales teams, support teams, remote teams, and call centers. Businesses can use Calilio to replace traditional PBX systems, manage phone numbers from 100+ countries, share business numbers across team members, route calls to the right department, run outbound campaigns, monitor active calls, and review performance through call analytics. For inbound teams, Calilio supports IVR, call forwarding, business hours, voicemail, call transfer, call recording, and live call monitoring. For outbound teams, it offers contact import, power dialer, custom caller ID, call disposition, notes, tags, and call history. Its AI call reports can include transcription, summary, sentiment analysis, reason for call, conclusion, resolution, and follow-up suggestions, helping teams understand conversations without manually reviewing every recording.

What is Acepeak?

Acepeak provides an all-encompassing cloud communication and AI-fueled contact center solution designed for modern enterprises. This innovative platform effortlessly combines a variety of features such as business phone systems, high-definition voice calling, SMS and MMS messaging, video conferencing, team communication, call recording, voicemail, interactive voice response (IVR), and a range of AI-driven communication tools. Furthermore, Acepeak includes capabilities like an AI receptionist, support from AI agents, call transcription, summaries, sentiment analysis, predictive dialing, omnichannel customer engagement, and smooth CRM integrations. Companies can easily manage voice, messaging, web chat, and social media interactions through a single, unified platform, effectively aiding teams that operate in multiple locations and countries. By leveraging Acepeak, organizations can optimize their communication workflows, enhance customer interactions, and effortlessly oversee all calls and conversations from one centralized hub, which ultimately leads to improved operational effectiveness and greater customer satisfaction. Its extensive functionalities empower businesses to adapt to the ever-evolving demands of the market while ensuring that their communication strategies remain robust and efficient.

Media

Media

No images available

Integrations Supported

LeadHeed
Pabbly Connect
Pipedrive

Integrations Supported

HubSpot CRM
Zoho CRM

API Availability

API Availability

Pricing Information

$15 Per user/month
Standard Plan- $15 (Per user per month)
Premium plan- $35 (Per User per month)
Enterprise plan- Custom (Contact Sales)

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Calilio

Date Founded

2023

Company Location

Robinson Road, Singapore, 048545, Raffles Place, Singapore

Company Website

www.calilio.com

Company Facts

Organization Name

Acepeak

Date Founded

2019

Company Location

Singapore

Company Website

www.acepeak.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Unified Communications

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Virtual Extensions

Virtual Phone Number

Not specified

Categories and Features

AI Call Center

Not specified

AI Receptionists

Not specified

Business VoIP

Not specified

Cloud PBX

Not specified

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