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Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is Calilio?

Calilio is a cloud-based business phone system and AI call center software that helps businesses manage customer calls, SMS/MMS, virtual numbers, routing, recordings, monitoring, analytics, and AI-powered call reports from one platform. The software is designed for startups, small businesses, growing teams, franchises, sales teams, support teams, remote teams, and call centers. Businesses can use Calilio to replace traditional PBX systems, manage phone numbers from 100+ countries, share business numbers across team members, route calls to the right department, run outbound campaigns, monitor active calls, and review performance through call analytics. For inbound teams, Calilio supports IVR, call forwarding, business hours, voicemail, call transfer, call recording, and live call monitoring. For outbound teams, it offers contact import, power dialer, custom caller ID, call disposition, notes, tags, and call history. Its AI call reports can include transcription, summary, sentiment analysis, reason for call, conclusion, resolution, and follow-up suggestions, helping teams understand conversations without manually reviewing every recording.

What is Blinksoft?

Blinksoft delivers an all-inclusive business phone system that combines desk phones, mobile and desktop calling, text messaging, faxing, video conferencing, and AI-enhanced call functionalities into a unified platform. Teams enjoy a wide range of features, including auto attendants, call queues, call forwarding, recording, voicemail transcription, comprehensive call analytics, shared SMS inboxes, and the ability to conduct video calls along with screen sharing. The AI capabilities significantly improve user experience by transcribing conversations, summarizing key points, assessing sentiment and tone, tagging outcomes, and allowing for efficient searches within call logs. Moreover, the service includes pre-configured desk phones, on-site installation, customized training for staff, and continuous customer support. Users benefit from having a single extension that works for both desk and mobile applications, while integrations with CRM systems like Salesforce and Microsoft Dynamics facilitate features such as screen pops, click-to-call options, and smooth contact synchronization. Blinksoft serves a variety of business sectors across the United States, including reception teams, service departments, sales personnel, and business owners managing customer interactions. With its extensive range of tools and ongoing support, Blinksoft significantly enhances communication processes and optimizes operational efficiency for its clients, making it an invaluable asset in the modern business landscape. The platform's robust capabilities ensure that users can stay connected and productive, regardless of their location.

Media

Media

Integrations Supported

LeadHeed
Pabbly Connect
Pipedrive

Integrations Supported

Microsoft Dynamics 365
Salesforce

API Availability

API Availability

Pricing Information

$15 Per user/month
Standard Plan- $15 (Per user per month)
Premium plan- $35 (Per User per month)
Enterprise plan- Custom (Contact Sales)

Pricing Information

$20/user/month
Plans start at $20 per user per month. The monthly price includes equipment, installation, programming, training, and porting, with no separate hardware or setup fee. The quote depends on the number of seats, hardware, and term; state sales tax is the only add-on.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Calilio

Date Founded

2023

Company Location

Robinson Road, Singapore, 048545, Raffles Place, Singapore

Company Website

www.calilio.com

Company Facts

Organization Name

Blinksoft

Company Location

United States

Company Website

blinksoft.ai/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Unified Communications

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Virtual Extensions

Virtual Phone Number

Not specified

Categories and Features

Business VoIP

Not specified

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