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What is Chat Agents?

Our chat agents deliver prompt responses during critical stages of a customer's buying process. They excel at transforming more visitors into potential leads for your business, especially those who may hesitate to fill out a contact form or make a phone call. By efficiently handling everyday tasks such as processing forms for new client intakes around the clock, chat agents enable you to concentrate on more significant priorities. Furthermore, we assist with appointment scheduling and bookings, ensuring that you capitalize on every opportunity available. We promise to match or beat competitors' rates, providing you with cost-saving options. Our consistent monthly fee includes unlimited chat support at any time, day or night, representing your interests. The traffic to your website reflects your marketing and branding successes, and we assure you of transparency with no hidden fees. Don't let limitations restrain your growth; we offer your website ongoing assistance from real individuals, boosting engagement and enhancing customer satisfaction around the clock. With our committed team by your side, you can dedicate your energies to scaling your business while we manage all communications effectively. This partnership allows you to maintain focus on your core business goals without worrying about customer interactions.

What is AnswerForce?

AnswerForce serves as your reliable voice whenever you require assistance, enabling your business to thrive by managing every incoming call with a blend of professionalism, charm, and efficiency. Our virtual receptionists are on standby around the clock, which allows you to prioritize what truly matters: your customers. Even when you're unavailable, our team is ready to answer your calls, providing you with comprehensive reports that contain essential insights. Each caller will be warmly greeted by our approachable receptionists, who can seamlessly connect you or your team based on your specific call handling preferences. In addition, our proficient receptionists will take care of scheduling appointments and sending timely reminders as needed. With the expert assistance of AnswerForce, you can effectively capture and qualify leads, freeing you to concentrate on expanding your business. Plus, our bilingual answering service ensures that a caring and professional voice reaches a broader audience, enhancing customer satisfaction and engagement. This multifaceted support not only boosts your operational efficiency but also enhances your brand's reputation in the marketplace.

Media

Media

Integrations Supported

Clio
Freshdesk
Google Calendar
Housecall Pro
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
Mailchimp
Pipedrive
Salesforce
Setmore
Thryv
Zapier
Calendly
LawTap Legal Booking & Scheduling
Lawcus
Less Annoying CRM

Integrations Supported

Clio
Freshdesk
Google Calendar
Housecall Pro
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
Mailchimp
Pipedrive
Salesforce
Setmore
Thryv
Zapier
ConnectWise Automate
Constant Contact

API Availability

API Availability

Pricing Information

$249 per month
Free Version

Pricing Information

$279 per month
Monthly plans - starting from 200 minutes + 50 chats to 100,000 minute plans. Range of plans to suit every business. No contract so you can change plans to match your needs.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Chat Agents

Company Location

United States

Company Website

www.chatagents.com

Company Facts

Organization Name

AnswerForce

Company Location

United States

Company Website

www.answerforce.com

Categories and Features

Managed Live Chat

Not specified

Categories and Features

Answering Services

Not specified

Live Chat

Customizable Branding
Proactive Chat
Third Party Integration
Website Visitor Tracking

Managed Live Chat

Not specified

Virtual Receptionist

Not specified

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