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What is ChatFlow?

ChatFlow, created by Novynix, revolutionizes your business's WhatsApp by converting it into an AI-driven front desk that operates 24/7. When customers send messages on WhatsApp, ChatFlow's advanced system immediately responds, handling common inquiries, qualifying potential leads, and effortlessly organizing appointments or demos, which guarantees that every question is addressed, even during off-hours or when your team is busy. This solution is specifically crafted for industries that rely heavily on appointments and communication, such as clinics, salons, spas, coaching centers, gyms, and real estate, effectively diminishing the likelihood of losing out on potential leads while alleviating the burden of repetitive replies. Instead of overwhelming your staff with an overflowing inbox, ChatFlow equips them with well-informed, contextually rich conversations. Unlike many other WhatsApp services, ChatFlow's pricing structure avoids inflating Meta's per-message charges; users engage directly with Meta, only incurring costs for ChatFlow's subscription. Free plan available. 30-day free trial of paid features, no credit card required. Paid plans from ₹999/month with the AI agent on every plan. It is easily accessible via the web and Google Play, making it an ideal choice for businesses eager to improve their customer engagement. Elevate your customer service and operational efficiency with this groundbreaking tool, and witness the transformation in how you interact with clients.

What is ChatDesq?

ChatDesq is a specialized messaging solution for businesses that leverages WhatsApp to improve customer engagement in areas such as support, marketing, and sales. By integrating WhatsApp, Instagram, and Facebook Messenger into a single inbox, it streamlines chat assignment, routing, and collaboration through features like role assignment, private notes, mentions, and pre-written replies, while also providing tracking for message delivery and read receipts. The platform empowers teams to run targeted campaigns using approved WhatsApp templates for various customer segments, develop no-code chatbot workflows with automated follow-ups, and employ an AI agent that can answer queries based on a knowledge base, transitioning to human representatives when needed. Furthermore, it offers commerce functionalities, including product catalogs, order collection, and payment links that can be utilized directly in chat conversations. ChatDesq also makes the onboarding process for the WhatsApp Cloud API straightforward by offering a REST API, webhooks, and integration options via Zapier. Additionally, its intuitive browser interface is complemented by dedicated mobile applications for iOS and Android, enabling team members to participate in discussions from any location, ensuring that every message is addressed promptly. This extensive array of features positions ChatDesq as an essential tool for businesses aiming to refine their communication tactics across diverse channels, ultimately leading to improved customer satisfaction and loyalty.

Media

Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp
Facebook Messenger
Instagram

API Availability

Has API

API Availability

Has API

Pricing Information

₹999/month
Free plan ₹0 forever; Solo ₹999, Team ₹2,999, Growth ₹5,999 and Scale ₹11,999 per month, excluding 18% GST. 30-day free trial. WhatsApp message charges are billed by Meta directly.
Free Version
Free Trial Offered?

Pricing Information

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Novynix Technologies Private Limited

Date Founded

2026

Company Location

India

Company Website

novynix.com/

Company Facts

Organization Name

Apporio Infolabs Pvt Ltd

Date Founded

2014

Company Location

India

Company Website

chatdesq.com

Categories and Features

WhatsApp Marketing

API
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

WhatsApp Marketing

Not specified

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