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What is Cisco Webex Calling?

Discover a dynamic cloud-based phone solution specifically designed for businesses with Webex Calling, enabling you to effortlessly make and receive calls on any device from nearly any location, simplifying the challenges of conventional phone systems. This service is crafted to foster your business's expansion by allowing calls from your business number and providing access to a wide range of powerful cloud calling functionalities. Eliminate the costs that come with physical phone equipment; instead, manage all aspects of your services, users, and security from a single intuitive platform. Webex Calling places a strong emphasis on security, ensuring your communications are protected without requiring frequent updates or maintenance. Experience the convenience of making calls with extension numbers, direct inward dialing (DID), email-style directory URIs, or by using directory-based dialing methods. With an array of features such as shared lines, hunt groups, call waiting, hold/resume options, call pickup, forwarding, do not disturb, and transfer abilities, you’ll always be prepared for important calls. This modern communication solution not only boosts productivity but also empowers teams to maintain connectivity regardless of their physical location, enhancing collaboration in today’s fast-paced work environment. Ultimately, it represents a significant advancement in how businesses approach their communication needs.

What is Calilio?

Calilio is a cloud-based business phone system and AI call center software that helps businesses manage customer calls, SMS/MMS, virtual numbers, routing, recordings, monitoring, analytics, and AI-powered call reports from one platform. The software is designed for startups, small businesses, growing teams, franchises, sales teams, support teams, remote teams, and call centers. Businesses can use Calilio to replace traditional PBX systems, manage phone numbers from 100+ countries, share business numbers across team members, route calls to the right department, run outbound campaigns, monitor active calls, and review performance through call analytics. For inbound teams, Calilio supports IVR, call forwarding, business hours, voicemail, call transfer, call recording, and live call monitoring. For outbound teams, it offers contact import, power dialer, custom caller ID, call disposition, notes, tags, and call history. Its AI call reports can include transcription, summary, sentiment analysis, reason for call, conclusion, resolution, and follow-up suggestions, helping teams understand conversations without manually reviewing every recording.

Media

Media

Integrations Supported

Box
Calero
Cisco Webex
Google Drive
Jira
MOS Chorus
MiaRec
Microsoft Teams
Rivet Logic
Salesforce
Shift
Teamstack
Trello
Variphy
VoIP Detective

Integrations Supported

LeadHeed
Pabbly Connect
Pipedrive

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$15 Per user/month
Standard Plan- $15 (Per user per month)
Premium plan- $35 (Per User per month)
Enterprise plan- Custom (Contact Sales)

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.webex.com/suite/enterprise-cloud-calling.html

Company Facts

Organization Name

Calilio

Date Founded

2023

Company Location

Robinson Road, Singapore, 048545, Raffles Place, Singapore

Company Website

www.calilio.com

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Unified Communications

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Virtual Extensions

Virtual Phone Number

Not specified

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