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What is Clientlo?

Clientlo is a CRM designed for service-oriented businesses that operates through WhatsApp, ensuring that every inquiry is assigned to a specific team member, who is accountable for meeting response deadlines that conform to business hours, along with a recorded outcome for each case. This platform empowers managers to oversee ongoing conversations, distribute cases among staff, and approve transfers whenever necessary. Teams can also utilize service checklists to efficiently handle missing documentation, generate comprehensive quotations with calculated totals in PDF format, and document follow-up activities. Each company can utilize a single WhatsApp business number through this web-based platform, which is tailored for teams ranging from 3 to 30 members who focus on providing quotes or manage long-term services. Customers have the convenience of continuing their dialogues via WhatsApp, ensuring seamless communication. Interested parties can request a demonstration to learn more about the product and its pricing options. Clientlo is a product of Provixon, highlighting their dedication to improving customer relationship management solutions and enhancing user experiences. The integration of these features makes Clientlo a valuable tool for businesses aiming to streamline their inquiry management.

What is ChatDesq?

ChatDesq is a specialized messaging solution for businesses that leverages WhatsApp to improve customer engagement in areas such as support, marketing, and sales. By integrating WhatsApp, Instagram, and Facebook Messenger into a single inbox, it streamlines chat assignment, routing, and collaboration through features like role assignment, private notes, mentions, and pre-written replies, while also providing tracking for message delivery and read receipts. The platform empowers teams to run targeted campaigns using approved WhatsApp templates for various customer segments, develop no-code chatbot workflows with automated follow-ups, and employ an AI agent that can answer queries based on a knowledge base, transitioning to human representatives when needed. Furthermore, it offers commerce functionalities, including product catalogs, order collection, and payment links that can be utilized directly in chat conversations. ChatDesq also makes the onboarding process for the WhatsApp Cloud API straightforward by offering a REST API, webhooks, and integration options via Zapier. Additionally, its intuitive browser interface is complemented by dedicated mobile applications for iOS and Android, enabling team members to participate in discussions from any location, ensuring that every message is addressed promptly. This extensive array of features positions ChatDesq as an essential tool for businesses aiming to refine their communication tactics across diverse channels, ultimately leading to improved customer satisfaction and loyalty.

Media

No images available

Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp
Facebook Messenger
Instagram

API Availability

API Availability

Has API

Pricing Information

Product access and pricing are arranged through a demo.

Pricing Information

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Provixon

Company Website

clientlo.com

Company Facts

Organization Name

Apporio Infolabs Pvt Ltd

Date Founded

2014

Company Location

India

Company Website

chatdesq.com

Categories and Features

CRM

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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