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What is Convertway by Unicommerce?

Convertway serves as your comprehensive solution for boosting conversions. This application streamlines your cart recovery process and manages all your remarketing strategies, such as re-engaging customers, soliciting reviews, promoting upsells, executing bulk campaigns, sending back-in-stock notifications, and handling various other marketing tasks. It features an extensive array of SMS and WhatsApp Marketing tools, allowing you to send SMS messages with your chosen sender IDs, unlike traditional SMS services. You can monitor all SMS interactions, including clicks and the return on investment generated from these messages, as well as facilitate two-way communication through SMS. Additionally, it provides a full suite for WhatsApp, which encompasses a chat widget, conversation management, streaming capabilities, and broadcast options to enhance user engagement. The user-friendly interface allows you to save valuable time, enabling you to initiate message campaigns within minutes. Shopify aims to empower every store, irrespective of its size or order volume, to effortlessly develop and implement effective marketing flows with just a few clicks, ultimately contributing to an increase in revenue by an estimated 30%. By leveraging such an intuitive platform, businesses can experience significant growth and improved customer interaction.

What is ChatDesq?

ChatDesq is a specialized messaging solution for businesses that leverages WhatsApp to improve customer engagement in areas such as support, marketing, and sales. By integrating WhatsApp, Instagram, and Facebook Messenger into a single inbox, it streamlines chat assignment, routing, and collaboration through features like role assignment, private notes, mentions, and pre-written replies, while also providing tracking for message delivery and read receipts. The platform empowers teams to run targeted campaigns using approved WhatsApp templates for various customer segments, develop no-code chatbot workflows with automated follow-ups, and employ an AI agent that can answer queries based on a knowledge base, transitioning to human representatives when needed. Furthermore, it offers commerce functionalities, including product catalogs, order collection, and payment links that can be utilized directly in chat conversations. ChatDesq also makes the onboarding process for the WhatsApp Cloud API straightforward by offering a REST API, webhooks, and integration options via Zapier. Additionally, its intuitive browser interface is complemented by dedicated mobile applications for iOS and Android, enabling team members to participate in discussions from any location, ensuring that every message is addressed promptly. This extensive array of features positions ChatDesq as an essential tool for businesses aiming to refine their communication tactics across diverse channels, ultimately leading to improved customer satisfaction and loyalty.

Media

Media

No images available

Integrations Supported

WhatsApp
AfterShip
Fera
Judge.me
Klaviyo
ShipEak
Shipway
Shopify
Stamped
Upsell.com

Integrations Supported

WhatsApp
Facebook Messenger
Instagram

API Availability

Has API

API Availability

Has API

Pricing Information

$36 per month
Free Trial Offered?

Pricing Information

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Shipway Technology

Date Founded

2015

Company Location

India

Company Website

www.theconvertway.com

Company Facts

Organization Name

Apporio Infolabs Pvt Ltd

Date Founded

2014

Company Location

India

Company Website

chatdesq.com

Categories and Features

eCommerce Marketing

AB Testing
Analytics / ROI Tracking
Dynamic Content
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Segmentation
Signup Forms & Popups
Website Visitor Tracking

Marketing Automation

Analytics / ROI Tracking
Artificial Intelligence
Drip Campaigns
Segmentation

SMS Marketing

2-Way Messaging
MMS
Mass Texting
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

WhatsApp Marketing

Not specified

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