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What is Convrs?

Convrs is a cloud-based messaging platform designed for businesses to manage customer communications across multiple channels such as WhatsApp, Instagram, Messenger, Telegram, LINE, Viber, SMS, and live chat on their websites. It brings all conversations together in a single inbox, which allows teams to delegate tasks, collaborate through internal notes, and easily access customer data. Users can also set up automated chatbot workflows based on specific rules, and depending on their subscription tier, they can integrate AI-enhanced chatbots; this functionality includes optimizing routing, automating follow-ups, and running WhatsApp campaigns with features like audience targeting, personalized messaging, scheduling, and performance tracking. In addition, Convrs provides mobile apps for both iOS and Android platforms, along with strong integrations with HubSpot and Salesforce, as well as an API for custom connections. This platform is particularly useful for marketing, sales, and customer service teams that leverage messaging to improve customer engagement, enhance lead qualification, and deliver effective support. By offering a wide range of features, Convrs enables businesses to refine their communication approaches across various channels, thereby driving overall efficiency and effectiveness in customer interactions. Ultimately, Convrs serves as a vital tool for organizations looking to elevate their messaging capabilities and foster stronger customer relationships.

What is Convarza AI?

Convarza AI is a cloud-based customer relationship management (CRM) tool designed to streamline the handling of customer interactions across numerous platforms such as chat, email, and phone calls. This innovative platform empowers teams to manage leads and contacts effectively, monitor conversation histories, and assign discussions when necessary. Key functionalities include AI-powered voice agents and chatbots, customizable call flows, shared inboxes, automated workflows, marketing campaigns, and reminders for staff follow-ups. Moreover, agents gain access to an extensive knowledge base, the capability to transfer discussions to coworkers, and tools for booking appointments. The communication channels supported by the platform are diverse, encompassing WhatsApp, Instagram, Facebook Messenger, Telegram, Viber, LINE, SMS, email, and web chat, while voice communications can be conducted via Twilio, Maqsam, or SIP services. Teams have the flexibility to customize their channels and calling procedures, connect interactions with contact records and tasks, and enhance their outreach efforts within a single, cohesive workspace. This platform is meticulously designed for sales, customer service, and other teams that directly interact with customers, enabling them to efficiently manage multi-channel communications, assess leads, and schedule appointments smoothly. By integrating these various features, Convarza AI significantly boosts the overall effectiveness of customer engagement strategies, ultimately leading to improved customer satisfaction and loyalty.

Media

Media

Integrations Supported

HubSpot CRM
Salesforce

Integrations Supported

Integrately
Make
Maqsam
Twilio
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$29/agent/month
Starter is $0/month for 1 agent, 2,000 messages/month, 2 channels, and 2 chatbots. Standard is $29/agent/month. Business is $390/month with 10 seats included ($39 per extra seat); Enterprise is $1,225/month with 25 seats included ($49 per extra seat) and a 9-month minimum. Annual payment receives a 20% discount. A 45-day free trial is offered on eligible plans. WhatsApp use adds a $25/month fee per number plus Meta conversation charges; SMS fees vary by country and setup.
Free Version
Free Trial Offered?

Pricing Information

$39/month/user
Starter is $39/month, billed monthly, and includes 1 user, 3 connected channels, 600 AI-calling minutes, and 1,200 dialer minutes per month. Annual billing is $390/year. Prices exclude applicable taxes; no setup or onboarding fee.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Convrs

Date Founded

2019

Company Location

United Kingdom

Company Website

convrs.io

Company Facts

Organization Name

Pronnel Technology

Date Founded

2016

Company Location

India

Company Website

www.convarza.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

AI CRM

Not specified

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