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What is Convrs?

Convrs is a cloud-based messaging platform designed for businesses to manage customer communications across multiple channels such as WhatsApp, Instagram, Messenger, Telegram, LINE, Viber, SMS, and live chat on their websites. It brings all conversations together in a single inbox, which allows teams to delegate tasks, collaborate through internal notes, and easily access customer data. Users can also set up automated chatbot workflows based on specific rules, and depending on their subscription tier, they can integrate AI-enhanced chatbots; this functionality includes optimizing routing, automating follow-ups, and running WhatsApp campaigns with features like audience targeting, personalized messaging, scheduling, and performance tracking. In addition, Convrs provides mobile apps for both iOS and Android platforms, along with strong integrations with HubSpot and Salesforce, as well as an API for custom connections. This platform is particularly useful for marketing, sales, and customer service teams that leverage messaging to improve customer engagement, enhance lead qualification, and deliver effective support. By offering a wide range of features, Convrs enables businesses to refine their communication approaches across various channels, thereby driving overall efficiency and effectiveness in customer interactions. Ultimately, Convrs serves as a vital tool for organizations looking to elevate their messaging capabilities and foster stronger customer relationships.

What is ConvertPilot AI?

ConvertPilot AI unifies numerous communication channels such as website chat, email, WhatsApp, Facebook Messenger, Instagram, Telegram, and SMS into one cohesive shared inbox. Its smart agent delivers responses tailored to your content, products, orders, and pre-defined business guidelines, efficiently capturing leads and routing conversations to your team when human input is required. Teams can track the complete history of customer interactions, oversee task assignments, streamline bookings, and assess the quality of conversations. It offers integrations with platforms like Shopify and Wix, and the chat widget is easily adaptable for other websites. Furthermore, mobile apps for both iOS and Android empower teams to interact with customers while on the move. This solution is specifically designed for online retailers and businesses that need to manage customer queries across various digital platforms, ensuring an uninterrupted communication journey. With a user-friendly interface and powerful features, ConvertPilot AI significantly boosts customer support and engagement for businesses, regardless of their scale. Ultimately, it helps organizations build stronger relationships with their customers by providing timely and effective communication.

Media

Media

Integrations Supported

HubSpot CRM
Salesforce

Integrations Supported

HubSpot CRM
Salesforce
Facebook Messenger
Instagram
Klaviyo
Mailchimp
Shopify
Slack
Stripe
Telegram
WhatsApp
Wix
Zapier

API Availability

Has API

API Availability

Pricing Information

$29/agent/month
Starter is $0/month for 1 agent, 2,000 messages/month, 2 channels, and 2 chatbots. Standard is $29/agent/month. Business is $390/month with 10 seats included ($39 per extra seat); Enterprise is $1,225/month with 25 seats included ($49 per extra seat) and a 9-month minimum. Annual payment receives a 20% discount. A 45-day free trial is offered on eligible plans. WhatsApp use adds a $25/month fee per number plus Meta conversation charges; SMS fees vary by country and setup.
Free Version
Free Trial Offered?

Pricing Information

$8.99/month
The Free plan includes website chat and email, with 50 customer messages. Plus is $8.99/month for 250 AI replies per 30 days; Premium is $17.99/month for 1,000 replies per 30 days; Enterprise is $59.99/month for 2,000 replies per 30 days. Prices are in USD and billed monthly. Shopify and Wix installations are billed through their app stores. WhatsApp, Messenger, Instagram, and Telegram are included on Premium and above; SMS is available on a custom plan. Bookings with Stripe payments are included on every plan.
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Convrs

Date Founded

2019

Company Location

United Kingdom

Company Website

convrs.io

Company Facts

Organization Name

Dude Lemon

Date Founded

2017

Company Location

United States

Company Website

convertpilotai.com

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

AI Chatbots

Not specified

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