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What is Custify?

Custify serves as a platform tailored for customer success in B2B SaaS enterprises. It empowers users to effectively address customer requirements, minimize churn rates, and enhance customer lifetime value. Beyond offering insights into in-product usage, the platform integrates data from various sources such as CRM, support, billing, and other systems to provide a comprehensive view. Users can access a dashboard that showcases key performance indicators alongside client interactions. Furthermore, Custify identifies clients who may encounter difficulties during the onboarding process, those whose trial periods are nearing completion, and those showing a decline in usage. This proactive approach enables customer success managers to engage with clients before issues arise. Additionally, the platform features a robust automation engine designed to facilitate low-touch workflows, streamlining customer interactions and improving overall efficiency. By leveraging these capabilities, businesses can foster stronger relationships with their clients.

What is Baremetrics?

Elevate your startup efficiently by utilizing the right resources. For businesses centered on SaaS and subscriptions, Baremetrics delivers crucial metrics, dunning solutions, and user engagement tools. By removing unnecessary clutter, our platform grants you access to essential insights that enable you to make informed decisions and propel your enterprise forward. Gain a clear understanding of your current standing, plan effectively for the future, and develop strategies aimed at achieving sustainable growth in both the short and long term. If you’re weary of dull visuals, we focus on crafting an engaging and dynamic design that motivates you. Each feature not only serves a practical purpose but also captivates visually, allowing you to easily access data needed to pinpoint growth opportunities, address your inquiries, and conduct thorough analyses effortlessly. Adopting a data-driven and customer-focused strategy is now more attainable than ever. We aspire to be the definitive analytics solution for SaaS and subscription-based businesses that you’ve always imagined. With one easy click, you can unlock a wealth of invaluable metrics and insights, propelling your business toward unprecedented success and innovation! Additionally, our commitment to continuous improvement ensures that your evolving needs are always met as your business grows.

Media

Media

Integrations Supported

HubSpot Customer Platform
Salesforce
Zapier
Zoho CRM

Integrations Supported

Axis LMS
COZYROC SSIS+ Suite
Desktop.com
ElectroNeek
Geckoboard
GitHub Student Developer Pack
Quickwork
Raaft
Rambox
Slaask
Slack
Stackreaction
Wufoo
Yodeck
Zoom Team Chat
journy.io

API Availability

Has API

API Availability

Has API

Pricing Information

899$/mo
Up to 3 seats / users
Tracking of health scores / KPIs
Customer 360° profiles
Customer outreach directly from Custify
Customer segmentation
Tracking of customer lifecycles
Automation / Playbooks
Actionable task management
Custom integrations
Concierge onboarding

Pricing Information

$50.00 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Custify

Date Founded

2017

Company Location

Romania

Company Website

www.custify.com

Company Facts

Organization Name

Baremetrics

Date Founded

2013

Company Location

United States

Company Website

baremetrics.com

Categories and Features

Churn Prevention

Not specified

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics

Upsell & Cross-Sell

Not specified

Categories and Features

Churn Prevention

Not specified

Reporting

Customizable Dashboard
Drill Down
Financial Reports
Forecasting
Report Export
Sales Reports
Scheduled / Automated Reports

Subscription Management

Dunning Management

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