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What is DashCX?

Using personal WhatsApp for work-related discussions can put vital leads and sensitive data at risk. Given the frequent turnover of employees, there's a possibility that they might leave with important conversation threads, causing challenges during transitions. However, once you implement DashCX in your operations, all professional communications will be securely stored within your organization, ensuring they are accessible for the long term. This system reduces dependence on individual employees, greatly simplifying the handover process. You have the ability to create no-code chatbots that can automatically address customer questions, share information, and update clients on orders, payments, and deliveries. Interact with customers via their chosen messaging platforms, and customize both your greetings and responses to meet your needs. Moreover, you can design smooth user experiences throughout your sales funnel, which allows for a deeper understanding of customer interactions with your products. Transitioning to DashCX not only enhances communication but also cultivates a more unified customer journey while empowering your team to focus on higher-level tasks. Ultimately, this leads to improved customer satisfaction and loyalty.

What is Agniix?

Agniix is a web-based platform tailored for WhatsApp sales and follow-ups, specifically aimed at independent agents, distributors, field sales teams, and small businesses in India within sectors like loans, insurance, and real estate. By connecting a business number to WhatsApp's official Business API, Agniix enables users to import contacts who have opted in via CSV or Excel files, and to create message templates in Hindi or English, which require approval prior to launching targeted campaigns. The system offers valuable insights into message delivery and read status, allowing for the prioritization of leads who respond, thus placing them at the top of a daily follow-up list. Furthermore, users have the capability to record the results of their interactions, set reminders for future engagements, and utilize the WhatsApp chat feature to send replies, images, or PDF rate cards directly to leads. When a contact replies with "STOP," they are promptly removed from any future promotional communications. The entire service is conveniently accessible through a web browser on both mobile devices and computers, negating the need for app installations. While the monthly subscription fee is separate from Meta's messaging charges for WhatsApp, billing is handled directly through the customer’s account. This efficient approach not only improves communication but also empowers small businesses to effectively manage their sales strategies and interactions. Additionally, Agniix fosters a more organized workflow, enabling users to maintain better oversight of their customer engagements and follow-up processes.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Pricing Information

$49 per month

Pricing Information

₹500/month
Agniix costs ₹500/month, with the first month free. There is no contract, and customers can stop at any time. Meta bills WhatsApp message charges directly to the customer's account at its rates, with no Agniix markup. Approximate rates are ₹1 per marketing message and ₹0.15 per utility message; Meta may change these rates. Agniix is not registered for GST, and prices are final.
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

DashCX

Date Founded

2022

Company Location

India

Company Website

www.dashcx.com

Company Facts

Organization Name

Agniix Labs

Date Founded

2026

Company Location

India

Company Website

agniixlabs.in/

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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