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What is DashCX?

Using personal WhatsApp for work-related discussions can put vital leads and sensitive data at risk. Given the frequent turnover of employees, there's a possibility that they might leave with important conversation threads, causing challenges during transitions. However, once you implement DashCX in your operations, all professional communications will be securely stored within your organization, ensuring they are accessible for the long term. This system reduces dependence on individual employees, greatly simplifying the handover process. You have the ability to create no-code chatbots that can automatically address customer questions, share information, and update clients on orders, payments, and deliveries. Interact with customers via their chosen messaging platforms, and customize both your greetings and responses to meet your needs. Moreover, you can design smooth user experiences throughout your sales funnel, which allows for a deeper understanding of customer interactions with your products. Transitioning to DashCX not only enhances communication but also cultivates a more unified customer journey while empowering your team to focus on higher-level tasks. Ultimately, this leads to improved customer satisfaction and loyalty.

What is ChatFlow?

ChatFlow, created by Novynix, revolutionizes your business's WhatsApp by converting it into an AI-driven front desk that operates 24/7. When customers send messages on WhatsApp, ChatFlow's advanced system immediately responds, handling common inquiries, qualifying potential leads, and effortlessly organizing appointments or demos, which guarantees that every question is addressed, even during off-hours or when your team is busy. This solution is specifically crafted for industries that rely heavily on appointments and communication, such as clinics, salons, spas, coaching centers, gyms, and real estate, effectively diminishing the likelihood of losing out on potential leads while alleviating the burden of repetitive replies. Instead of overwhelming your staff with an overflowing inbox, ChatFlow equips them with well-informed, contextually rich conversations. Unlike many other WhatsApp services, ChatFlow's pricing structure avoids inflating Meta's per-message charges; users engage directly with Meta, only incurring costs for ChatFlow's subscription. Free plan available. 30-day free trial of paid features, no credit card required. Paid plans from ₹999/month with the AI agent on every plan. It is easily accessible via the web and Google Play, making it an ideal choice for businesses eager to improve their customer engagement. Elevate your customer service and operational efficiency with this groundbreaking tool, and witness the transformation in how you interact with clients.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month

Pricing Information

₹999/month
Free plan ₹0 forever; Solo ₹999, Team ₹2,999, Growth ₹5,999 and Scale ₹11,999 per month, excluding 18% GST. 30-day free trial. WhatsApp message charges are billed by Meta directly.
Free Version
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad
Mac

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

DashCX

Date Founded

2022

Company Location

India

Company Website

www.dashcx.com

Company Facts

Organization Name

Novynix Technologies Private Limited

Date Founded

2026

Company Location

India

Company Website

novynix.com/

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

API
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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