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What is DelightChat?

Interact with customers through a unified dashboard, enabling smooth communication across multiple platforms. Leverage the Official WhatsApp API to effectively launch promotional campaigns and boost your sales. Recover potentially lost revenue from abandoned carts, provide timely order updates, and confirm cash-on-delivery transactions, all via WhatsApp. Enter DelightChat, a groundbreaking tool crafted for eCommerce brands that utilize WhatsApp, Instagram, and other modern messaging channels. When combined with savvy WhatsApp marketing techniques, you possess all the essential resources to grow your direct-to-consumer brand. Save valuable time while ensuring every customer inquiry is addressed across various platforms, including WhatsApp, email, Facebook, Instagram comments, Messenger, Instagram direct messages, and live chat. Utilizing the Official WhatsApp API allows for efficient messaging to your entire customer database. With remarkable engagement and delivery rates, businesses are witnessing returns reaching up to 26 times their investment in WhatsApp marketing, alongside conversion rates that surpass traditional email approaches by 7.1 times. This all-encompassing strategy not only boosts customer satisfaction but also significantly propels your brand's growth and visibility in an ever-competitive market. By embracing these innovative communication methods, brands can forge stronger relationships with their customers and enhance their overall market presence.

What is Convertway by Unicommerce?

Convertway serves as your comprehensive solution for boosting conversions. This application streamlines your cart recovery process and manages all your remarketing strategies, such as re-engaging customers, soliciting reviews, promoting upsells, executing bulk campaigns, sending back-in-stock notifications, and handling various other marketing tasks. It features an extensive array of SMS and WhatsApp Marketing tools, allowing you to send SMS messages with your chosen sender IDs, unlike traditional SMS services. You can monitor all SMS interactions, including clicks and the return on investment generated from these messages, as well as facilitate two-way communication through SMS. Additionally, it provides a full suite for WhatsApp, which encompasses a chat widget, conversation management, streaming capabilities, and broadcast options to enhance user engagement. The user-friendly interface allows you to save valuable time, enabling you to initiate message campaigns within minutes. Shopify aims to empower every store, irrespective of its size or order volume, to effortlessly develop and implement effective marketing flows with just a few clicks, ultimately contributing to an increase in revenue by an estimated 30%. By leveraging such an intuitive platform, businesses can experience significant growth and improved customer interaction.

Media

Media

Integrations Supported

Shopify
WhatsApp
Facebook
Facebook Messenger
Gmail
Instagram

Integrations Supported

Shopify
WhatsApp
AfterShip
Fera
Judge.me
Klaviyo
ShipEak
Shipway
Stamped
Upsell.com

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$36 per month
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

DelightChat

Company Location

India

Company Website

www.delightchat.io

Company Facts

Organization Name

Shipway Technology

Date Founded

2015

Company Location

India

Company Website

www.theconvertway.com

Categories and Features

Live Chat

Not specified

WhatsApp Marketing

Not specified

Categories and Features

eCommerce Marketing

AB Testing
Analytics / ROI Tracking
Dynamic Content
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Segmentation
Signup Forms & Popups
Website Visitor Tracking

Marketing Automation

Analytics / ROI Tracking
Artificial Intelligence
Drip Campaigns
Segmentation

SMS Marketing

2-Way Messaging
MMS
Mass Texting
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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