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What is DelightChat?
Interact with customers through a unified dashboard, enabling smooth communication across multiple platforms. Leverage the Official WhatsApp API to effectively launch promotional campaigns and boost your sales. Recover potentially lost revenue from abandoned carts, provide timely order updates, and confirm cash-on-delivery transactions, all via WhatsApp. Enter DelightChat, a groundbreaking tool crafted for eCommerce brands that utilize WhatsApp, Instagram, and other modern messaging channels. When combined with savvy WhatsApp marketing techniques, you possess all the essential resources to grow your direct-to-consumer brand. Save valuable time while ensuring every customer inquiry is addressed across various platforms, including WhatsApp, email, Facebook, Instagram comments, Messenger, Instagram direct messages, and live chat. Utilizing the Official WhatsApp API allows for efficient messaging to your entire customer database. With remarkable engagement and delivery rates, businesses are witnessing returns reaching up to 26 times their investment in WhatsApp marketing, alongside conversion rates that surpass traditional email approaches by 7.1 times. This all-encompassing strategy not only boosts customer satisfaction but also significantly propels your brand's growth and visibility in an ever-competitive market. By embracing these innovative communication methods, brands can forge stronger relationships with their customers and enhance their overall market presence.
What is ConvoHut?
ConvoHut is a digital platform tailored for automating marketing, sales, and customer support on WhatsApp, enabling businesses to efficiently handle leads, appointments, orders, and service requests through the messaging app. Teams have the capability to design automated workflows that include triggers, messages, pauses, response paths, and notifications; additionally, they can plan campaigns, categorize contacts and templates, and oversee interactions via a shared team inbox. These workflows can be triggered by multiple sources, such as entries in Google Sheets, Shopify events related to shopping carts or orders, or applications linked through Zapier. The platform provides detailed analytics for various campaigns and customer journeys, along with features for managing consents and a straightforward visual workflow builder. ConvoHut is commonly used to follow up with potential clients, recover lost sales from abandoned carts, send reminders for appointments, and deliver updates regarding quotes, invoices, or order statuses. By utilizing the WhatsApp Business Platform, ConvoHut serves a wide array of users, from marketing and sales teams to online retailers, healthcare organizations, service providers, and agencies. Moreover, this automation solution significantly boosts customer interaction and simplifies communication across multiple industries, fostering better relationships and enhancing overall efficiency. With its versatile features and user-friendly interface, ConvoHut stands out as a valuable tool for businesses looking to optimize their engagement strategies.
Media
No images available
Integrations Supported
Shopify
WhatsApp
Facebook
Facebook Messenger
Gmail
Instagram
API Availability
Has API
API Availability
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
A$24/month
Growth is A$24/month billed annually as A$288 upfront per year, or A$34/month billed monthly and cancellable any time. It includes up to 1,000 reached customers per month, one connected sheet or store, one WhatsApp number and unlimited team members. Australian customers pay GST on top. Meta bills its per-message charges separately to the customer's Meta account; ConvoHut onboarding is included.
Free Trial Offered?
Supported Platforms
SaaS
iPhone
iPad
Supported Platforms
SaaS
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
DelightChat
Company Location
India
Company Website
www.delightchat.io
Company Facts
Organization Name
ConvoHut
Date Founded
2026
Company Location
Australia
Company Website
convohut.com
Categories and Features
Customer Communications Management
Not specified
Live Chat
Not specified
WhatsApp Marketing
Not specified
Categories and Features
Marketing Automation
Not specified
WhatsApp Marketing
Not specified