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What is Eva AI?

Eva AI serves as a digital workforce, effortlessly integrating with the platforms your organization currently employs, such as WhatsApp, Instagram, Messenger, email, phone communication, and website chat. This sophisticated assistant is capable of understanding text, voice notes, images, and documents; it provides tailored quotes from your existing catalog, oversees pricing and inventory management, schedules appointments, processes payments, generates invoices, and follows up with customers. Every interaction, lead, and transaction is thoroughly recorded in the unified CRM system, ensuring no detail is overlooked. Personalized with your company's specifics, protocols, and communication style, Eva can escalate conversations to a human agent when necessary, providing them with complete context to ensure a smooth transition. By utilizing Eva, businesses can improve their customer engagement while preserving a cohesive brand voice across various platforms, ultimately leading to a better overall customer experience.

What is Chat360?

Chat360 is revolutionizing the way brands engage with their customers through an innovative multichannel conversational platform. Trusted by over 300 renowned brands globally, Chat360 leverages cutting-edge AI technology to automate and streamline customer interactions, ensuring a cohesive experience across various touchpoints. By facilitating connections through popular channels like WhatsApp, Facebook Messenger, and Instagram, our platform promotes a unified strategy that significantly boosts customer satisfaction and loyalty. Furthermore, our sophisticated AI and Natural Language Processing capabilities enable personalized communication while handling routine inquiries automatically, freeing up your team to concentrate on more intricate tasks. Chat360 effectively centralizes and optimizes operations through seamless integration with CRM systems, payment gateways, and e-commerce platforms. In addition, our platform's multilingual support helps businesses overcome language barriers, providing tailored customer experiences that cater to diverse audiences around the globe. Ultimately, Chat360 is designed to elevate customer engagement and drive meaningful connections across all markets.

Media

No images available

Media

Integrations Supported

Facebook
Facebook Messenger
Instagram
Sell.Do
Shopify
WhatsApp

Integrations Supported

Facebook
Facebook Messenger
Instagram
Sell.Do
Shopify
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Eva AI

Date Founded

2025

Company Location

Mexico

Company Website

www.goeva.ai/

Company Facts

Organization Name

Chat360

Date Founded

2020

Company Location

India

Company Website

chat360.io

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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