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What is Evolve IP?

Maximize your workforce’s potential by utilizing premium collaboration solutions from Microsoft and Cisco, seamlessly integrated with Evolve IP’s acclaimed enterprise voice and communication services. Our bespoke Purpose-Built® offering is tailored to your organization's needs, significantly boosting employee productivity and improving operational efficiency. Evolve IP Desktop Services, which encompass DaaS, RMM, ITaaS, and more, empower your team to work remotely while allowing IT departments to easily manage, secure, and update devices and applications for all users. Enhance your customer service capabilities with Evolve IP's highly regarded omnichannel contact center solution, recognized in Gartner’s CCaaS Magic Quadrant for three consecutive years and achieving the highest client recommendation score among all vendors assessed. This customized communications and contact center platform is specifically designed to address your business’s unique requirements, ensuring effective and seamless communication. By opting for Evolve IP, you are making a strategic investment in technology that not only enhances your organization's productivity but also improves overall employee satisfaction and engagement. Ultimately, this holistic approach will lead to a more cohesive and efficient work environment for your entire team.

What is 2600Hz?

Introducing an unparalleled UCaaS solution designed to drive the success of Service Providers. This white-label platform is fully customizable, enabling you to set your brand apart and stand out in a competitive marketplace. KAZOO, the comprehensive UC platform by 2600Hz, provides the flexibility required to ensure an exceptional communication experience for your users. Your clients will benefit from seamless and efficient communication with you. With access to over 300 APIs, you can tailor solutions specifically for your clients, enhancing their operational efficiency. Establishing and sustaining brand recognition in the industry is simplified with the ability to white label your offerings. Starting your journey is quicker and more affordable with minimal upfront investments. Your clients will enjoy constant connectivity, backed by reliability and geo-redundancy, allowing them to access their business from anywhere, at any time, through mobile devices. KAZOO's multi-tenant architecture opens up various sales channels, enabling you to choose between engaging resellers, adopting a direct approach, or implementing an agent-based model. This flexibility not only enhances your business potential but also positions you strategically in the evolving communication landscape.

Media

Media

Integrations Supported

Act!
GoldMine CRM
Google Contacts
Microsoft 365
Microsoft Teams
NetSuite
Sage CRM
Salesforce
Sugar Sell
Verint Workforce Engagement
Zendesk

Integrations Supported

OneBill

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$3.50/month
Pricing can range depending on the platform or functionality you choose to deploy. For more details: Sales@2600hz can offer the full scope for pricing.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
Windows
Mac
Linux

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Evolve IP

Date Founded

2011

Company Location

United States

Company Website

www.evolveip.net

Company Facts

Organization Name

2600Hz

Date Founded

2011

Company Location

United States

Company Website

www.2600hz.com

Categories and Features

Business VoIP

Not specified

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

UCaaS

Not specified

Virtual Desktop (VDI)

Not specified

Categories and Features

Business Phone Systems

Call Recording
Call Routing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Call Logging
Call Recording
Manual Dialer
Predictive Dialer
Queue Management

Call Recording

Archiving
Call Sharing
File Transfer
On-Demand Recording
Screen Activity Recording

Cloud Communication Platform

Call Center
Call Recording
Call Routing
File Sharing

Cloud PBX

Call Recording
Ring Groups
SIP Trunking
Virtual Extensions

SIP Trunk

Not specified

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration

UCaaS

Not specified

Unified Communications

Call Recording
Call Routing
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

White Label VoIP

Not specified

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