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What is GoTo Connect?

GoTo Connect enhances your business's professional image significantly. As a comprehensive, cloud-based business telephone system, GoTo Connect supports countless organizations across diverse sectors and sizes in elevating their communication methods and attaining enhanced success. The Hosted VoIP service from GoTo Connect offers an extensive array of functionalities that can effectively substitute traditional landline phones, including unlimited voicemail options and automated attendants, making it a versatile choice for modern businesses. With its robust features, GoTo Connect not only streamlines communication but also fosters collaboration within teams, ultimately driving productivity and growth.

What is Acepeak?

Acepeak provides an all-encompassing cloud communication and AI-fueled contact center solution designed for modern enterprises. This innovative platform effortlessly combines a variety of features such as business phone systems, high-definition voice calling, SMS and MMS messaging, video conferencing, team communication, call recording, voicemail, interactive voice response (IVR), and a range of AI-driven communication tools. Furthermore, Acepeak includes capabilities like an AI receptionist, support from AI agents, call transcription, summaries, sentiment analysis, predictive dialing, omnichannel customer engagement, and smooth CRM integrations. Companies can easily manage voice, messaging, web chat, and social media interactions through a single, unified platform, effectively aiding teams that operate in multiple locations and countries. By leveraging Acepeak, organizations can optimize their communication workflows, enhance customer interactions, and effortlessly oversee all calls and conversations from one centralized hub, which ultimately leads to improved operational effectiveness and greater customer satisfaction. Its extensive functionalities empower businesses to adapt to the ever-evolving demands of the market while ensuring that their communication strategies remain robust and efficient.

Media

Media

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Integrations Supported

HubSpot CRM
Zoho CRM
Clio
DealerSocket
Enthu.ai
Google Workspace
ITBoost
Kizen
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft SharePoint
Nekton.ai
OpenVoice
Outdoo AI
Redtail CRM
Salesforce
SpiceX
Zoho Desk

Integrations Supported

HubSpot CRM
Zoho CRM

API Availability

API Availability

Pricing Information

GoTo Connect offers flexible pricing designed to meet the needs of businesses of all sizes. Our tiered plans provide access to a range of features and capabilities so organizations can choose the package that aligns with their communications goals. We frequently offer discounts and promotional rates to give even greater value to new and existing customers. With transparent, straightforward billing and no hidden fees, GoTo Connect makes it easy to budget for your communications solution. Compared to competitors, our plans emphasize both affordability and access to advanced unified communications features. Whether you’re a small business or a multi-location enterprise, GoTo Connect has an option to fit your requirements.

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

GoTo

Date Founded

2003

Company Location

United States

Company Website

www.goto.com/connect

Company Facts

Organization Name

Acepeak

Date Founded

2019

Company Location

Singapore

Company Website

www.acepeak.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Web Conferencing

Business VoIP

Call Parking
Call Recording
IVR / Voice Recognition
Ring Groups
Unified Communications
Voice Quality Enhancement

Call Center

Call Logging
Call Recording
IVR / Voice Recognition
Outbound Call Center
Predictive Dialer
Real-time Chat
Reporting/Analytics

Call Forwarding

Not specified

Call Monitoring

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
Mobile Access
Voice Mail

Vanity Phone Number

Not specified

Virtual Phone Number

Not specified

Categories and Features

AI Call Center

Not specified

AI Receptionists

Not specified

Business VoIP

Not specified

Cloud PBX

Not specified

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