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What is HORISEN Business Messenger?

The HORISEN Business Messenger serves as a comprehensive solution for customer interaction and effective messaging campaigns. This award-winning platform facilitates campaign oversight and offers omnichannel communication capabilities, making it suitable for businesses of all sizes. Tailored for Messaging Technologists and Marketers, it provides a robust and scalable application that meets diverse needs. As a turnkey solution, Business Messenger enables effortless communication across a variety of channels, all manageable from a single interface. With HORISEN Business Messenger, brands can deliver smooth and intuitive experiences at every customer interaction point. This all-in-one messaging platform supports communication through multiple channels such as SMS, WhatsApp, Telegram, Viber, Instagram Messenger, Google Business Chat, and RCS, ensuring a wide reach and versatility. Messaging Technologists can leverage its extensive features to elevate their messaging strategies, ultimately enhancing customer engagement and satisfaction in today's competitive landscape. By integrating all communication methods into one platform, businesses can streamline their outreach and improve efficiency in their marketing efforts.

What is Chatbox?

Initiate prompt conversations with clients by utilizing Chatbox, a cloud-based messaging solution. This platform allows users to manage interactions via Facebook Messenger, live chat, and SMS, ensuring a comprehensive communication approach. Moreover, Chatbox can effortlessly integrate with several customer relationship management (CRM) systems like Oracle Service Cloud and Salesforce. It also provides the capability to customize messages by including specific customer details such as their name, age, and address, which greatly enriches the personalization of each interaction. Consequently, by taking advantage of these robust features, companies can significantly enhance their customer engagement strategies and build stronger relationships with their clientele. This can lead to improved customer satisfaction and increased loyalty over time.

Media

Media

Integrations Supported

Facebook Messenger
Google Business Messages
Instagram
Oracle Service
Salesforce
Slack
Telegram
Viber
WhatsApp
Ytel

Integrations Supported

Facebook Messenger
Google Business Messages
Instagram
Oracle Service
Salesforce
Slack
Telegram
Viber
WhatsApp
Ytel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$35.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HORISEN

Date Founded

2001

Company Location

Switzerland

Company Website

www.horisen.com

Company Facts

Organization Name

Chatbox

Date Founded

2015

Company Location

United States

Company Website

chatbox.com

Categories and Features

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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