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What is Insell?

Insell stands out as a specialized customer engagement and automation solution designed for enterprises that heavily rely on WhatsApp. It provides users with access to the WhatsApp Business API and includes a collaborative inbox for teams, which facilitates broadcast campaigns, automated replies, AI-powered chatbots, and workflow triggers to streamline customer interactions. The platform’s AI CRM improves lead management by incorporating features like scoring and automated follow-ups, while its AI calling agents can qualify leads, answer questions, schedule appointments, and update CRM data in Hindi, English, and Hinglish. Furthermore, Insell seamlessly integrates with n8n for enhanced workflow automation and connects with popular services such as Shopify, WooCommerce, Salesforce, HubSpot, and Zoho. This adaptable tool is especially advantageous for teams working in fields like e-commerce, real estate, education, and healthcare, enabling them to manage customer queries, launch messaging campaigns, organize sales leads, and automate routine follow-up actions. Various subscription tiers are offered, each with designated limits on contacts and agents, and onboarding, along with setup assistance, is available for an extra charge. In summary, Insell delivers an all-encompassing solution for businesses aiming to improve customer engagement through streamlined communication methods, ultimately fostering stronger relationships with their clientele.

What is Chakra Chat?

Chakra Chat is an official platform for WhatsApp Business API, specifically designed for sales, customer support, and marketing teams. This platform streamlines communication by utilizing a Shared Chat Inbox for managing all interactions, enabling Template Broadcast Campaigns to reach targeted audiences, and ensuring constant customer engagement through the use of Chatbots and AI Agents. Focusing on the eCommerce industry, it allows for easy integration with popular platforms such as Shopify, WooCommerce, or Wix, which helps businesses align their product catalogs and transform WhatsApp conversations into sales prospects. Key features include an automated chat assignment system within the Shared Chat Inbox, the ability to conduct large-scale segmented messaging through Template Broadcast Campaigns, and the implementation of Chatbots and AI Agents for enhanced conversation flow and support. It also includes eCommerce and Catalog Integration, Lead Management, a Website Chat Widget, and in-depth Reporting & Insights to track delivery rates, read rates, and various chat metrics, along with a Management API for seamless integration with current technology infrastructures. Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number Moreover, the platform provides API Integration Partner and Agency Partner programs to further improve usability for its users. Significantly, Chakra Chat maintains no markup on Meta's standard template message fees and accommodates multiple WhatsApp numbers through a coexistence setup, while also offering comprehensive onboarding assistance to ensure a hassle-free implementation process. This makes it an invaluable tool for businesses looking to enhance their communication strategies and boost sales through effective engagement.

Media

No images available

Media

Integrations Supported

n8n

Integrations Supported

Facebook
Google Ads
Shopify
TikTok
WhatsApp
WooCommerce

API Availability

API Availability

Has API

Pricing Information

₹24,999/year
Starter is ₹24,999/year plus a ₹15,000 one-time setup fee and includes 10,000 contacts and 5 agent seats. Growth is ₹49,999/year plus a ₹25,000 one-time setup fee, with 50,000 contacts and 10 seats. Meta message charges are additional; optional services are extra.
Free Trial Offered?

Pricing Information

$12.49/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

insell.io

Company Location

India

Company Website

insell.io

Company Facts

Organization Name

ChakraHQ

Date Founded

2019

Company Location

India

Company Website

chakrahq.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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