Ratings and Reviews 1 Rating
Ratings and Reviews 30 Ratings
Alternatives to Consider
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AircallAircall is redefining call center and customer communication software with an AI-driven platform that empowers teams to work smarter and connect better. Designed for both sales and support teams, it centralizes phone calls, SMS, and WhatsApp messaging, ensuring no customer interaction slips through the cracks. With AI Voice Agents, businesses can handle inbound calls 24/7, qualifying leads and addressing routine queries without missing a beat. The new AI Assist Pro takes conversations further by coaching reps in real time, guiding them with prompts, and automating follow-ups—turning every rep into a top performer. Teams also gain actionable insights with powerful analytics, call recordings, and performance dashboards to identify trends and improve outcomes. Aircall’s shared inbox keeps cross-channel communication organized, while IVR and automated call routing reduce resolution times. Businesses appreciate its fast, intuitive setup: claim numbers instantly, configure workflows in minutes, and connect seamlessly to Salesforce, HubSpot, Zendesk, Intercom, Shopify, Microsoft Teams, and 250+ integrations. Customers around the world—from travel agencies to healthcare recruiters—praise Aircall for its stability, reliability, and ease of use. With proven results like increased bookings, faster onboarding, and measurable boosts in customer satisfaction, Aircall demonstrates real business impact. By combining automation, AI, and human connection, it delivers a future-ready communication hub that helps companies scale without sacrificing quality.
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CTMCTM is an AI-powered conversation intelligence, call tracking, and customer engagement platform developed to help organizations connect marketing activities with customer interactions and revenue generation. Originally known as CallTrackingMetrics, the platform combines marketing attribution, communication management, lead nurturing, and contact center capabilities within a unified system. Its call tracking functionality uses dynamic number insertion and dedicated tracking numbers to identify which advertisements, keywords, websites, and campaigns generate inbound phone calls. The software also captures text messages, web form submissions, and chat interactions to provide visibility into customer engagement across multiple communication channels. Conversation intelligence tools use artificial intelligence to transcribe recordings, summarize discussions, evaluate customer sentiment, identify important topics, and score interactions. Its AskAI functionality allows users to investigate conversation data and extract insights about customer needs, objections, and purchasing behavior. CTM VoiceAI provides automated voice agents that can answer calls, qualify leads, schedule appointments, and direct callers to appropriate employees or departments. Intelligent routing capabilities distribute incoming inquiries based on factors such as location, availability, agent skills, customer history, and custom business rules. Workflow automation enables organizations to trigger follow-up messages, internal notifications, CRM updates, and advertising conversion events using customer interaction data. Reporting tools include real-time activity dashboards, campaign performance analysis, advertising return on investment, agent productivity monitoring, and customizable reports for businesses and marketing agencies. CTM supports integrations with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications while providing APIs, webhooks, and white-label options.
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Dialpad SupportMost contact centers are stitched together from tools that don't talk to each other — a phone system here, a chatbot there, a support queue that loses context the moment it changes hands. Dialpad Contact Center replaces that patchwork with one AI-native platform where voice, digital, and human agents work from the same intelligence. The difference is agentic action. Rather than summarizing a call after the fact, Dialpad's AI agents reason through the issue in real time and carry it to resolution on their own — no handoff required unless one actually adds value. Voice and data stop living in separate silos, so every channel feeds the same connected picture of the customer. That connected picture gets smarter with use. Dialpad is already past 775 million AI recaps, and every conversation adds to a base of intelligence that keeps improving resolution speed, agent output, and customer satisfaction over time. It's all run through Dialpad's Guardian layer, which keeps AI behavior secure, auditable, and within the boundaries enterprises expect. The result: up to 80% of tickets resolved without a person touching them, and a support team that spends its time on the cases that actually need human judgment — intelligence doing the routine work, people handling what matters. Skeptical an AI contact center can deliver on that? Dialpad's Proving Ground lets you pilot and measure real ROI before you commit, rather than adopting on promises alone.
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Intermedia UniteEngage and collaborate on your own terms with the all-encompassing solution provided by Intermedia Unite. Whether you're working from the office, traveling, relaxing at home, or sipping coffee, the expansive communication and collaboration tools from Intermedia Unite ensure that you can maintain productivity and stay connected with both colleagues and clients effortlessly. You can securely share and work on documents from almost any location, enjoying complete file management with features like real-time backup and recovery. Automated greetings and rapid call routing that align with your operational hours guarantee that customers are swiftly directed to the right team member, ensuring efficient access to your staff. Incoming calls can be directed to specific teams designated for handling them, while also keeping you informed about your coworkers' availability statuses through instant notifications that indicate whether they are Available or Unavailable. With Intermedia Unite, maintaining connections while enhancing productivity has never been easier or more effective, making it an essential tool for any modern workplace.
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Bigly SalesBigly Sales is a managed AI voice agent platform for revenue teams that need high-volume calling without hiring and supervising more agents. AI agents place outbound calls, answer inbound calls, qualify leads, book meetings and warm-transfer ready buyers to a live agent, and the results sync to your CRM. What makes it different is how much is done for you. Bigly writes call scripts with Claude, ChatGPT and other leading LLMs, A/B tests versions on live calls, and keeps the version that books the most. It provisions and registers numbers, runs more than 200 whitelisted local-presence lines, monitors spam labels, and screens every call against consent records, DNC and suppression lists, known TCPA litigants, and state and federal calling rules before dialing. Managers get a dashboard built around business outcomes: success rate per lead, cost per transfer, cost per human contact, a stage-by-stage funnel from dial to completed transfer, transfer-failure reasons, lead-source rankings by success rate and cost, and hour-by-hour performance. The Bigly Sales MCP server connects the account to Claude and ChatGPT, so a manager can add leads to a running campaign, check minutes, read call summaries or ask who wants a demo in plain language. Customers use Bigly Sales to reactivate aged lead files, follow up on new leads in seconds, set appointments and handle inbound overflow across insurance, lending, home services, legal, automotive and fundraising. It connects to HubSpot, Salesforce, Zoho CRM, Pipedrive, GoHighLevel, Close, Follow Up Boss and Keap, and larger plans add a dedicated account manager who tunes each campaign. Plans start at $99 a month, and every customer begins with a free 30-minute AI calling setup ($3,000 value) built live with the Bigly team.
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Zoom PhoneZoom Phone is an AI-powered business communications platform that provides cloud-based Voice over Internet Protocol (VoIP) calling, messaging, and phone system management for organizations. The software replaces or supplements traditional business telephone infrastructure with internet-based calling accessible through desktop applications, mobile devices, and compatible desk phones. Its unified communications environment connects business calling with Zoom Meetings, Zoom Chat, SMS messaging, and online fax capabilities. Call management features include automated receptionists, interactive voice response menus, call forwarding, call transfers, shared line groups, call queues, and configurable routing policies. Administrators can assign phone numbers, configure business hours, manage devices, establish user permissions, and monitor communication activity through a centralized management portal. Zoom Phone provides voicemail transcription, call recording, searchable call histories, and reporting tools for reviewing communication performance. Its built-in AI capabilities generate post-call summaries, identify discussion highlights, extract action items, and prioritize important voicemail messages. ZoomMate provides contextual assistance during conversations and helps users prepare for calls, retrieve relevant information, and automate follow-up activities. Zoom Virtual Agent Receptionist offers optional AI-powered call answering that can respond to customer questions, schedule appointments, communicate in multiple languages, and transfer callers with conversation context. The platform also supports outbound calling workflows through Zoom Auto Dialer and integrates with Zoom Revenue Accelerator for conversation intelligence and sales coaching. Zoom Phone provides integrations with Salesforce, Microsoft, Google, and other enterprise systems, along with developer APIs, call quality dashboards, security controls, and international calling options.
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DialedInDialedIn is a powerful cloud-based call center software designed to help organizations maximize efficiency, boost agent productivity, and deliver exceptional customer experiences. Built for modern sales, service, and support teams, it combines intelligent automation with flexible tools to streamline operations, improve contact rates, and drive measurable ROI. Unlike outdated legacy systems, DialedIn provides a modern, intuitive solution that scales with your business and adapts to evolving customer needs. The platform offers a complete suite of advanced dialing modes tailored to different campaign goals. Its predictive dialer leverages algorithms to anticipate agent availability and connect them directly to live answers, maximizing talk time. The progressive dialer automatically places calls one by one as agents become available, balancing speed with control. When personalized outreach is needed, the preview dialer equips agents with customer details before each call. Alongside these modes, skill-based call routing ensures every interaction reaches the most qualified agent, whether by expertise, language, or specialization, improving customer satisfaction and evenly distributing workloads. Real-time reporting and analytics further empower managers to track KPIs, coach agents effectively, and refine campaigns for long-term success. DialedIn also distinguishes itself with CleanCallerID™, a proactive solution that monitors and replaces flagged numbers to protect caller reputation and sustain high answer rates. This helps prevent spam labeling, reduce carrier blocks, and safeguard campaign performance. For added value, DialedIn integrates seamlessly with leading CRMs and third-party tools, unifying data across platforms for a more connected sales and support ecosystem. Backed by reliable, 100% U.S.-based support, clients gain dependable technical and account assistance that keeps their operations running smoothly.
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800.comTransform your surroundings into a functional workspace with 800.com, which enables you to oversee your business operations directly from your mobile device. This service comes without the need for a contract, providing advanced calling features and cell phone forwarding capabilities that enhance customer engagement, brand recognition, and response rates through SMS messaging. You can effortlessly manage extensions, send out professional greetings, and oversee your account conveniently online. 800.com supports various types of forwarding, including simultaneous and sequential ringing, ensuring you never miss a call. Utilizing toll-free numbers establishes a credible presence in the U.S. market, while local numbers can suggest a limited business scope. Each member of 800.com enjoys full access to all phone system tools, irrespective of their selected plan, making it easier to serve clients and reduce long-distance charges for both your customers and your business. By choosing 800.com, you position your company for success in a competitive environment.
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AdversusAdversus is an innovative outbound calling solution designed to enhance your calling strategies and automate tedious manual tasks, while also offering insightful data to refine your outbound operations. Established in 2015 by a group of founders who were dissatisfied with the inflexibility of existing solutions, our mission was to revolutionize the outbound calling landscape. We deliver a highly customizable solution that empowers users to tailor every facet of their workflow according to their specific needs. The core objective of Adversus is to create a robust, future-ready platform that consistently meets the evolving demands of the market. Our ambition extends beyond mere adaptation; we aim to redefine the limits of what can be achieved in outbound calling. Adversus has been adopted by businesses across various sectors, significantly enhancing their outbound calling effectiveness, and we provide options suitable for organizations of all sizes, ensuring that everyone can benefit from our cutting-edge features. Additionally, our commitment to continuous improvement ensures that as the industry evolves, so does our solution, keeping our clients at the forefront of outbound communication.
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SquaretalkSquaretalk is an all-in-one contact center solution built specifically for modern sales teams. This powerful software improves how businesses of all sizes connect with prospects and customers, convert opportunities, and grow. Advanced features like VoIP, WhatsApp Business messaging, SMS, Email, and AI automation help you shorten sales cycles and elevate outreach without adding more complexity or increasing costs. Squaretalk’s platform provides omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability. Internal chat functionality facilitates real-time collaboration, enabling faster synchronization, more effective mentoring, smoother escalations, and a unified environment for both internal and customer communications. We provide phone numbers in 150+ popular and niche destinations, so your businesses can easily establish and maintain a local presence, build trust, and expand globally. Discover how Squaretalk’s cloud contact center platform can enhance your team’s performance, connection rates, and success today.
What is JustCall?
What is Convoso?
Integrations Supported
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing Information
Supported Platforms
Supported Platforms
Customer Service / Support
Customer Service / Support
Training Options
Training Options
Company Facts
Organization Name
JustCall.io
Date Founded
2016
Company Location
United States
Company Website
justcall.io
Company Facts
Organization Name
Convoso
Date Founded
2006
Company Location
United States
Company Website
www.convoso.com
Categories and Features
AI Customer Service
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AI Customer Support Agents
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AI Dialers
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AI Phone Answering Agents
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AI Receptionists
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AI Voice Agents
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Business Phone Systems
Call Center
Call Center Infrastructure (CCI)
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Call Monitoring
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Contact Center Quality Assurance
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Parallel Dialers
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Sales Dialers
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SMS Survey
Telephony
Vanity Phone Number
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Workforce Optimization (WFO)
Categories and Features
AI Call Center
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AI Dialers
Convoso's AI Dialer stands out as the premier solution for enhancing agent productivity and driving sales results. This innovative tool is engineered to connect agents with live prospects more quickly than ever by utilizing sophisticated algorithms that forecast agent availability and potential call success rates. This approach minimizes idle time and maximizes operational efficiency, allowing your team to concentrate on what truly matters: engaging in impactful conversations that lead to successful deals. In contrast to conventional dialers, Convoso’s AI Dialer offers seamless integration with compliance mechanisms to protect against TCPA infringements while refining lead outreach strategies. It can identify voicemails, filter out unqualified leads, and prioritize high-value prospects—all while ensuring rapid engagement with leads. With the capability to execute up to 5,000 simultaneous calls and connect with leads in less than 3 seconds, Convoso’s AI Dialer is recognized as the leading choice for high-performing call centers.
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AI Sales Tools
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Auto Dialer
Convoso's Auto Dialer stands out as the premier solution for enhancing agent productivity and driving sales success. Engineered to enable agents to reach live prospects more swiftly, it leverages sophisticated algorithms to forecast agent availability and call success likelihood, ensuring limited idle time and heightened efficiency. With Convoso, your team can concentrate on what truly counts: engaging in impactful conversations that lead to successful transactions. In contrast to conventional dialers, Convoso’s Auto Dialer is designed to work in harmony with compliance tools, protecting against TCPA infractions while maximizing lead engagement. It can identify voicemails, eliminate unqualified leads, and prioritize high-value opportunities, all while delivering rapid speed-to-lead performance. Capable of executing 5,000 simultaneous calls and connecting with leads in less than 3 seconds, Convoso’s Auto Dialer is recognized as the top choice for high-achieving call centers.
Call Center
Convoso stands out as a premier AI-driven call center solution aimed at revolutionizing outbound sales and enhancing customer interactions. Equipped with state-of-the-art dialing, compliance, and analytical tools, Convoso empowers call centers to increase efficiency, fine-tune marketing efforts, and secure more conversions. Its innovative features—including predictive dialing, real-time lead assignment, and customizable scripts—allow agents to swiftly engage with optimal leads while ensuring adherence to TCPA regulations and other compliance standards. Relied upon by numerous businesses across various sectors, Convoso boasts the industry's highest contact rates, enabling call centers to enhance profitability while minimizing expenses. Whether you're overseeing a small workforce or expanding your operations, Convoso offers the technology and resources necessary for sustainable development. More than just a software platform, Convoso serves as your ally in achieving excellence in call center operations.
Contact Center as a Service (CCaaS)
Convoso's CCaaS (Contact Center as a Service) platform stands out as the premier choice for contemporary call centers aiming to enhance growth and optimize their operations. Leveraging the power of AI, Convoso provides a comprehensive suite of integrated tools tailored to improve every facet of the customer experience while fostering efficiency and ensuring compliance. With features such as predictive dialing, sophisticated answering machine detection, real-time analytics, and adaptable scripting, Convoso empowers contact centers to increase connection rates, minimize expenses, and expedite deal closures. Additionally, with tools for managing Caller ID reputation and cutting-edge compliance features, businesses can expand confidently, free from concerns about TCPA infractions or spam designations. Designed for high-capacity campaigns, Convoso allows call centers to execute over a billion calls each month, all while maintaining personalized communication and exceptional customer engagement.
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Conversational AI
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Credit Repair
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Email Marketing
Convoso’s email marketing features enable companies to improve engagement and increase conversions through automated messaging and tailored communication. By leveraging intelligent triggers, the system sends emails automatically based on particular lead activities—like the number of calls made or their outcomes—ensuring outreach is both timely and pertinent. This automation simplifies processes, allowing agents to focus on more valuable interactions. The platform's dynamic fields allow for the easy creation of customizable email templates that can be reused in multiple campaigns, leading to a significant rise in transaction rates. By using targeted subject lines, engaging content, and optimal timing, Convoso supports businesses in achieving better open rates and building strong connections with their audience.
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Power Dialers
Convoso's Power Dialer stands out as an exceptional solution for enhancing agent productivity and increasing sales results. Engineered to enable your agents to connect with live prospects swiftly, it employs sophisticated algorithms to forecast agent availability and the likelihood of call success, thereby minimizing idle time and maximizing output. With Convoso, your team can dedicate their efforts to what truly counts: engaging in impactful conversations that lead to successful transactions. In contrast to conventional dialers, Convoso’s Power Dialer integrates effortlessly with compliance systems to prevent TCPA violations while fine-tuning lead outreach. It can identify voicemails, eliminate unqualified leads, and prioritize high-potential prospects—all while ensuring rapid lead response times. Capable of making 5,000 simultaneous calls and connecting with leads in less than 3 seconds, Convoso’s Power Dialer is recognized as the top choice for high-performing call centers in the industry.
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Predictive Dialer
Convoso's Predictive Dialer stands out as the premier solution for enhancing agent productivity and driving sales success. This innovative tool accelerates the connection between your agents and potential clients by leveraging sophisticated algorithms that forecast agent availability and likelihood of successful calls, which helps reduce downtime and increase overall efficiency. With Convoso, your team can dedicate their time to what truly counts: engaging conversations that lead to successful transactions. In contrast to standard dialing systems, Convoso's Predictive Dialer integrates effortlessly with compliance tools to prevent TCPA infractions while enhancing outreach efforts. It can identify voicemails, weed out unproductive leads, and prioritize high-potential prospects, all while maintaining exceptional speed in lead engagement. Boasting the capability to perform 5,000 simultaneous dials and connect with leads in under three seconds, Convoso’s Predictive Dialer is a leader in the call center industry for delivering outstanding performance.
Ringless Voicemail Drop
Convoso's exceptional Voicemail Detection system revolutionizes the way outbound teams operate by eliminating wasted calls and allowing agents to concentrate on engaging conversations. By leveraging advanced detection technology, Convoso distinguishes between voicemails and live answers with remarkable precision, sparing your representatives from the frustration of unanswered calls or messages. Consequently, your agents only engage when there’s a real person available to chat. With a reduction in hang-ups, streamlined call processes, and enhanced outreach efforts, your team can achieve heightened efficiency and performance that translates into significant returns on investment. This cutting-edge feature is integrated into Convoso’s AI-driven platform, designed to empower sales, lead generation, and appointment-setting teams to connect with more individuals in a more efficient manner—minimizing obstacles and maximizing control. Voicemail Detection goes beyond being just another tool; it offers you a competitive edge.
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Sales Dialers
Convoso's Sales Dialer stands out as a premier solution for enhancing agent productivity and improving sales results. Tailored to connect agents with live prospects more swiftly, it employs sophisticated algorithms to forecast agent availability and the likelihood of successful calls, thereby minimizing idle time and maximizing efficiency. With Convoso, your team can concentrate on what truly matters: engaging in valuable conversations that lead to successful transactions. In contrast to conventional dialers, Convoso’s Sales Dialer integrates effortlessly with compliance measures to protect against TCPA infractions while refining lead outreach efforts. It can identify voicemails, eliminate unqualified leads, and prioritize high-value prospects—all while ensuring an exceptionally quick response time to leads. Capable of making 5,000 simultaneous calls and connecting with leads in under 3 seconds, Convoso’s Sales Dialer is recognized as the top choice for high-performing call centers.
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SMS Marketing
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Voice Bot
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