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What is Kaleyra?

Send timely and secure transactional messages, one-time passwords, and promotional content straight to your customers' mobile devices. Our robust platform includes features like IVR, Click-to-Call, call forwarding, call recording, and call masking, making it adaptable for any application, website, or platform. Connect with your customers on popular instant messaging applications while easily sharing media files. Improve your customer interactions by automating engagement processes with AI-powered chatbots built for scalability. Utilize our intuitive drag-and-drop visual editor to create communication workflows across various channels, or choose from our selection of pre-designed templates. Although our support team is always ready to assist, most users will find they can manage everything independently. We emphasize enterprise-level security, particularly for clients operating in heavily regulated sectors. Our technology is designed to enhance any communication channel without limitations, ensuring you can effectively and efficiently reach your audience. Furthermore, our cutting-edge features enable you to optimize customer engagement in unprecedented ways, fostering stronger relationships with your clientele.

What is InterCloud9 Voice Messaging and IVR?

InterCloud9 offers a cloud-based automated voice messaging and IVR system that seamlessly integrates with CRM solutions, providing a comprehensive webphone platform. Our auto dialer empowers users to distribute pre-recorded messages to one or thousands of recipients at once. Individual calls can also be made through the built-in webphone feature. With our technology, your Pre-Recorded or Text to Speech messages are delivered flawlessly, eliminating any human error or inconsistencies, ensuring that your communication is always precise. Users can choose to initiate calls on-demand or schedule campaigns in advance, or utilize both options to fit their needs. This innovative voice messaging system functions entirely online, requiring no software installations or dedicated phone lines, making it accessible from any location with internet connectivity. Additionally, a dedicated phone number allows for both sending and receiving calls or texts directly from the web interface, enhancing your communication capabilities even further. This integration of features makes InterCloud9 an ideal solution for businesses looking to optimize their outreach efforts.

Media

Media

Integrations Supported

Armour365
Aura365
Automate365
Chakra Sales CRM
EFMFM
Eloqua
EnKash
Fyno
Gnani Bot Builder Platform
Google Workspace
Growmax
Kylas
Ngage
OpenCart
Raven
Salesforce
Talentum
WebEngage
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$ 0.004 per SMS

Pricing Information

$45.00
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Kaleyra

Date Founded

1999

Company Location

Italy

Company Website

www.kaleyra.com

Company Facts

Organization Name

InterCloud9

Date Founded

2010

Company Location

United States

Company Website

www.intercloud9.com/simple-messaging-solution

Categories and Features

AI Call Center

Not specified

Call Center

Not specified

Call Forwarding

Not specified

IVR

Not specified

SMS Gateways

Not specified

SMS Marketing

Not specified

Telephony

Not specified

Categories and Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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