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What is Kalyvox?

Kalyvox is an AI-powered phone receptionist designed specifically for small to medium-sized businesses, providing 24/7 support for managing incoming calls in a natural and engaging way. It accurately identifies the intent of the caller, collects important contact details, and creates a call ticket that includes a summary as well as a transcript of the conversation. Companies have the ability to tailor numerous features, including call scenarios, operating hours, greetings, escalation processes, and the voice and tone of the virtual assistant according to their brand identity. In urgent situations, Kalyvox can escalate calls to a human representative and dispatch notifications via email, SMS, Slack, or webhook, ensuring prompt assistance. The platform supports multiple languages and includes an intuitive dashboard for tracking calls, managing tickets, overseeing users, and adjusting settings. Furthermore, it integrates seamlessly with Google Calendar and various webhooks, facilitating easy connections with CRM systems and automation tools. This comprehensive solution not only improves customer interactions but also significantly optimizes business workflows and efficiency. By leveraging Kalyvox, organizations can enhance their communication strategies while maintaining a professional image.

What is CallsAround?

CallsAround functions as a 24/7 AI answering service that includes emergency dispatch features specifically designed for home-service sectors like restoration, HVAC, plumbing, electrical, and cleaning. It efficiently manages every incoming call to your local number through a customizable AI receptionist that ensures a natural interaction experience, qualifies leads, answers common inquiries, takes messages, and checks appointments on Google Calendar. In genuine emergency situations, the system bypasses message-taking to initiate a dispatch process that alerts your designated on-call staff in a predefined order of up to ten contacts, while also respecting availability windows set in Dispatch. It intelligently identifies answering machines to prevent voicemails from being recorded as answered calls, sends SMS notifications at each escalation stage, and facilitates warm transfers with relevant context about the caller's situation. With carrier-level dead-man failover, calls remain routed to your phone without interruption, even if technical issues arise with the AI system. Every interaction is carefully documented through recordings, transcripts, and a comprehensive escalation history, ensuring accountability and ease of access to information. Furthermore, it seamlessly integrates with various platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as supports Zapier, API connections, and signed webhooks, providing a robust and efficient service framework. This comprehensive approach enhances customer engagement while simplifying operations for service businesses, enabling them to deliver exceptional service levels even during high-demand periods or crisis situations. Ultimately, this innovative solution allows businesses to focus on their core services while benefiting from improved communication and operational efficiency.

Media

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Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$99
Free Trial Offered?

Pricing Information

$79/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Kalyvox

Date Founded

2025

Company Location

France

Company Website

kalyvox.ai/en/

Company Facts

Organization Name

TetraCore

Company Location

United States

Company Website

callsaround.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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