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What is KeptRing?

KeptRing acts as a smart receptionist designed for contractors in home services and construction fields, including HVAC, plumbing, electrical, roofing, and other trades. When a call to a business goes unanswered, the AI takes over the conversation, gathering details like the caller's name, phone number, and specific job requirements. This collected information is quickly sent to the contractor via text and email, allowing them to follow up with potential clients who called while they were unavailable. Tailored for contractors looking to maximize job inquiries during periods when they can't answer calls, KeptRing charges $249 per month for each line, which encompasses 500 minutes of call management, and offers a 14-day free trial for new users to explore its advantages. By adopting this cutting-edge service, contractors can significantly boost their customer engagement and streamline their response times to inquiries, ultimately enhancing their business efficiency and client satisfaction.

What is CallsAround?

CallsAround functions as a 24/7 AI answering service that includes emergency dispatch features specifically designed for home-service sectors like restoration, HVAC, plumbing, electrical, and cleaning. It efficiently manages every incoming call to your local number through a customizable AI receptionist that ensures a natural interaction experience, qualifies leads, answers common inquiries, takes messages, and checks appointments on Google Calendar. In genuine emergency situations, the system bypasses message-taking to initiate a dispatch process that alerts your designated on-call staff in a predefined order of up to ten contacts, while also respecting availability windows set in Dispatch. It intelligently identifies answering machines to prevent voicemails from being recorded as answered calls, sends SMS notifications at each escalation stage, and facilitates warm transfers with relevant context about the caller's situation. With carrier-level dead-man failover, calls remain routed to your phone without interruption, even if technical issues arise with the AI system. Every interaction is carefully documented through recordings, transcripts, and a comprehensive escalation history, ensuring accountability and ease of access to information. Furthermore, it seamlessly integrates with various platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as supports Zapier, API connections, and signed webhooks, providing a robust and efficient service framework. This comprehensive approach enhances customer engagement while simplifying operations for service businesses, enabling them to deliver exceptional service levels even during high-demand periods or crisis situations. Ultimately, this innovative solution allows businesses to focus on their core services while benefiting from improved communication and operational efficiency.

Media

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Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$249/line/month
Free Trial Offered?

Pricing Information

$79/month
Free Trial Offered?

Supported Platforms

Not specified

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

KeptRing

Company Location

United States

Company Website

keptring.com

Company Facts

Organization Name

TetraCore

Company Location

United States

Company Website

callsaround.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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