Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • GetResponse Reviews & Ratings
    1,801 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    12,537 Ratings
    Company Website
  • kama.ai Reviews & Ratings
    9 Ratings
  • Zendesk Reviews & Ratings
    8,478 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,194 Ratings
    Company Website
  • AddSearch Reviews & Ratings
    145 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,400 Ratings
    Company Website
  • Phonexa Reviews & Ratings
    244 Ratings
    Company Website
  • Dialpad Support Reviews & Ratings
    1,607 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    166 Ratings
    Company Website

What is Landbot.io?

Landbot.io is a no-code platform for chatbots that enables organizations to create smooth conversational interactions throughout the customer journey. This platform allows marketers, operations specialists, and customer service teams to triple their productivity while decreasing operational expenses by over 30%. With Landbot, individuals can effortlessly design automated chatbot workflows to connect with customers and enhance conversion rates on platforms like WhatsApp, Web, or Messenger. The integration of ChatGPT and additional AI technologies further simplifies the chatbot construction process, merging its no-code features with the power of other advanced language models. Consequently, Landbot not only streamlines communication but also enhances overall business efficiency and customer satisfaction.

What is Capacity?

Capacity is the world's pioneering Work Automation Platform that leverages artificial intelligence to streamline support services for both customers and employees alike. This innovative platform continuously learns from your organization and its interactions, enabling it to automate helpdesk processes and decision-making in real-time. Among its numerous advantages, Capacity helps to lower expenses while simultaneously boosting revenue. The advanced helpdesk system facilitates a seamless transition from tier-0 support to tier-1, effectively minimizing the resources spent on repetitive inquiries. Moreover, it significantly enhances employee engagement. With the constant barrage of emails, phone calls, and tickets, your team can benefit from instant access to a centralized knowledge base, allowing them to focus on strategic objectives and tasks that require higher-level cognitive skills. Additionally, customer satisfaction sees marked improvement. With a multitude of questions from clients, providing them with instant responses around the clock elevates their experience and meets their expectations. Thus, Capacity not only optimizes support but also fosters a more efficient and content workforce.

Media

Media

Integrations Supported

AccessOwl
Google Sheets
Growth Channel AI
Hyperise
Mailchimp
Pabbly Connect
Raklet
Slack
Stackreaction
Wufoo

Integrations Supported

Encompass
Gmail
Google Maps
HubSpot Marketing Hub
Microsoft Dynamics 365
Microsoft OneDrive
Microsoft Outlook
Salesforce
Total Expert
UKG Pro

API Availability

Has API

API Availability

Has API

Pricing Information

$45 per month
1) Free forever Sandbox Plan
2) Starter Plan: $45 per month
3) Professional Plan: $110 per month
4) Business Plan: Custom
5) WhatsApp PRO: $220/mo (billed annually)
6) WhatsApp Business: Custom
Free Version
Free Trial Offered?

Pricing Information

Subscription pricing model

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Landbot

Date Founded

2015

Company Location

Spain

Company Website

landbot.io

Company Facts

Organization Name

Capacity

Date Founded

2017

Company Location

United States

Company Website

capacity.com

Categories and Features

Chatbot

Call to Action
Human Takeover
Inline Media / Videos
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Social Media Integration

Conversational AI

Contextual Guidance
Multi-Languages
On-Screen Chats
Pre-configured Bot

Conversational Marketing

Audience Segmentation
Chatbot
Group Messaging
Mobile Messaging
Multi-Channel Communication

Lead Capture

Dashboard
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Lead Generation

Lead Capture
Lead Database Integration
Lead Scoring
Lead Segmentation

Live Chat

Canned Responses
Customizable Branding
Proactive Chat
Third Party Integration
Website Visitor Tracking

Categories and Features

AI Agents for HR

Not specified

AI Customer Service

Not specified

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Real-time Chat
Self Service Portal
Ticket Management

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Self Service Portal

Workflow Management

Business Process Automation
Configurable Workflow
Customizable Dashboard
Document Management
Graphical Workflow Editor
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Popular Alternatives

Popular Alternatives

Landbot.io Reviews & Ratings

Landbot.io

Landbot
Ochatbot Reviews & Ratings

Ochatbot

Ometrics
Heyday AI Reviews & Ratings

Heyday AI

Hootsuite