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What is LimeChat?

Enhance your brand's growth with an innovative level 3 conversational AI chatbot crafted specifically for the e-commerce sector. This intelligent assistant supports customers throughout their shopping journey, from exploring products to completing purchases, across multiple platforms including websites, mobile apps, Messenger, WhatsApp, Instagram, and SMS. By utilizing communication channels like WhatsApp, Messenger, Instagram, and SMS, you can significantly minimize customer drop-off rates at every point in the buying process. Our sophisticated AI chatbot, designed for e-commerce entities, effectively reduces bounce rates by offering instant support to customers when they need it the most. Engage with shoppers who prefer chat-based buying through features like Click to WhatsApp, Click to Messenger, and Google Adlingo advertisements, thereby enhancing their overall shopping experience. Moreover, you can re-engage past customers via chat remarketing initiatives, which can boost open rates significantly. With strong backend integration, the Limechat chatbot guarantees that customers receive timely notifications about their shipping progress. It also simplifies the handling of post-purchase questions related to order modifications and cancellations through automated workflows, resulting in an impressive decrease in resolution times by as much as 90%. This groundbreaking technology not only elevates customer satisfaction but also promotes repeat transactions by cultivating deeper connections with your customers, ultimately contributing to long-term brand loyalty. Additionally, the chatbot's ability to learn and adapt improves its effectiveness over time, making it an invaluable asset for any e-commerce business looking to thrive in a competitive market.

What is EnvolveConvert?

Our AI-driven Virtual Shopping Assistant effectively identifies and capitalizes on sales opportunities within customer chat interfaces, while simultaneously reducing customer service costs. It has demonstrated the ability to convert 20% of online interactions into actual sales without hindering customer support functions. Envolve operates as a performance marketing channel that improves on-site conversion rates and increases average order values, all while decreasing re-marketing expenses. The chat AI carefully evaluates customer inquiries to understand their intent, ensuring that any requests needing human assistance are forwarded to your support team. In contrast, inquiries related to sales are efficiently navigated through an automated sales funnel that connects customers with appropriate products from your website and inventory. All product information displayed by Envolve is directly obtained from your product feed, allowing retailers full control over the content shown. This cutting-edge strategy not only enhances sales but also improves the overall experience for customers, making it a win-win for both retailers and shoppers alike. The combination of intelligent automation and targeted marketing sets a new standard in e-commerce efficiency.

Media

Media

Integrations Supported

Facebook Messenger
Instagram
Shopify
TUNE
WhatsApp

Integrations Supported

Facebook Messenger
Instagram
Shopify
TUNE
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LimeChat

Date Founded

2020

Company Location

India

Company Website

www.limechat.ai/

Company Facts

Organization Name

Envolve Tech

Date Founded

2013

Company Location

Gales

Company Website

envolvetech.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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