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What is Live Chat Alternative?

The Live Chat Alternative provides an effortless means for customers to initiate personal voice calls with your business straight from your website, enabling them to reach your phone numbers easily without the need for any software downloads. Best of all, these calls incur no costs! In contrast to traditional LiveChat platforms that often come with unexpected costs like agent salaries, the Live Chat Alternative utilizes your existing phone lines to enhance sales without interrupting your team's regular workflow or necessitating additional hires. We understand that talented sales professionals are often busy balancing meetings, closing deals, and handling numerous calls throughout their day. With such hectic schedules, staying connected to a chat console for long hours can be quite a challenge. The Live Chat Alternative proficiently links online customers to your sales team's current phones, facilitating effective communication no matter where they are situated. This cutting-edge solution not only improves customer service but also simplifies the sales process, enabling businesses to flourish in a challenging market environment. Moreover, it empowers your team to focus on what they do best while ensuring that customers receive the support they need promptly.

What is KonnectBot?

KonnectBot is a SaaS platform specifically crafted for live chat, aimed at sales and customer support teams, serving a diverse range of clients from small enterprises to ecommerce businesses, service sectors, and software companies. The platform effectively centralizes website interactions into a unified inbox, enabling its AI to create or automate standard replies, while also ensuring smooth transitions of conversations to human agents with all pertinent context preserved. Users have the ability to visually customize automation workflows, oversee departments, set up routing, and generate comprehensive reports. Agents can work from either a web-based interface or a dedicated Android app, providing flexibility in managing their tasks. Moreover, integrations with platforms such as Shopify and WooCommerce enrich conversations by supplying relevant information about stores and orders, while select subscription tiers come with additional features like real-time translation and in-chat payment processing. The service offers a free tier alongside several paid monthly plans that limit the number of agents, widgets, storage space, AI-generated messages, and departmental access; additionally, new users can experience a 14-day trial of premium features without needing to provide credit card information. This adaptability makes KonnectBot an attractive choice for companies seeking to improve their customer engagement initiatives, ensuring they can meet the evolving demands of their clientele effectively. By providing both flexibility and essential features, it positions itself as a valuable tool in the competitive landscape of customer support solutions.

Media

Media

No images available

Integrations Supported

Integrations Supported

Shopify
WooCommerce

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Free; paid from $24.99/month
Free plan: $0. Starter: $24.99/month; Pro: $59/month; Enterprise: $199/month. The listed monthly plans include stated limits for agents, widgets, storage, AI messages, and departments. A 14-day trial of paid features is available with no credit card required.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Live Chat Alternative

Date Founded

2016

Company Location

United States

Company Website

www.livechatalternative.com

Company Facts

Organization Name

KonnectBot

Company Location

United States

Company Website

konnectbot.com

Categories and Features

Live Chat

Not specified

Categories and Features

Live Chat

Not specified

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