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What is LiveCaller?

Engage directly with your website visitors through web-calls, live chat, and co-browsing, regardless of their location! LiveCaller provides the ultimate solution for all your customer service needs. Users can exchange messages, share files, or even provide feedback on the service received. They can also enjoy free internet calls made directly from your site. This comprehensive dashboard integrates communications from various messaging platforms into a single interface. Simply input your phone number and the best time to reach out for customer support. Both agents and clients can collaboratively navigate a website, enhancing the user experience. We recognize how vital it is to maintain open lines of communication with your web audience. Our platform empowers you to connect with visitors through multiple channels, all streamlined in one convenient system. With our software, fostering effective communication with your web visitors has never been simpler or more efficient.

What is Fullview?

Fullview enables you to deliver customer support that is not only seamless and scalable but also tailored to individual needs, fundamentally transforming the operations of support, success, product teams, and developers alike. As soon as a customer encounters a problem, you can immediately access their entire user journey, review recent sessions, gather information about their device and network, or initiate a live cobrowsing session to assist them directly. With Fullview Replays, you can quickly navigate to errors or particular events, and it comes equipped with privacy features that obscure any sensitive data. Additionally, Fullview Live allows you to initiate cobrowsing sessions in mere seconds, ensuring that users remain within your product while you can interactively highlight elements on their screen, click on items, or even submit forms on their behalf. This integration not only enhances the customer experience but also streamlines the support process for your team.

Media

Media

Integrations Supported

Facebook
Telegram
Viber

Integrations Supported

Intercom
Jira
OneShot
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$14 per user per month
Free Trial Offered?

Pricing Information

$50 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

LiveCaller

Company Location

Georgia

Company Website

livecaller.io

Company Facts

Organization Name

Fullview

Date Founded

2019

Company Location

Denmark

Company Website

www.fullview.io

Categories and Features

Co-Browsing

Not specified

Live Chat

Not specified

Categories and Features

Co-Browsing

Not specified

Remote Support

Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer

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