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What is Mark360?

Mark360 is a comprehensive cloud platform designed for customer messaging and automation, specifically aimed at businesses eager to engage with their audience through WhatsApp and Instagram. It provides a seamless integration of WhatsApp Business API campaigns, broadcasting features, and scheduled messaging flows, complemented by a no-code chatbot builder, AI-powered agents, and optimized customer journey management, all while maintaining a shared inbox for team collaboration and human agent participation. The platform enhances Instagram features by allowing automated replies for direct messages and comments, as well as commerce capabilities that connect to Shopify catalogs, which help businesses efficiently handle order updates, recover abandoned carts, and verify cash-on-delivery transactions. Furthermore, its compatibility with various business tools like Google Sheets, Razorpay, and CRM systems enables teams to manage customer interactions effectively. Geared towards ecommerce and direct-to-consumer brands, along with online retailers, service providers, educators, and marketing agencies, Mark360 equips users to proficiently manage marketing, sales, and customer support conversations. In addition to improving customer engagement, Mark360 also optimizes operational workflows across a wide array of industries, making it an essential tool for businesses looking to enhance their communication strategies. With its comprehensive features, Mark360 not only simplifies interactions but also fosters a more connected and efficient operational environment.

What is Chat Mitra?

Chat Mitra serves as an accessible and budget-friendly solution for the WhatsApp Business API, tailored for growing brands and enterprises. It enables users to send messages in bulk, automate responses, initiate marketing campaigns, and track performance all from one platform. With a usage-based pricing model, you avoid unexpected charges or expensive subscriptions. The platform includes standout features like real-time messaging, a chatbot builder, analytics for campaign performance, easy integration with Shopify, and a mobile app for task management on the move. Trusted by over 1000 businesses, Chat Mitra is a top pick for sales, customer support, and marketing teams looking for a quick setup and reliable delivery rates. This adaptability allows teams to effectively connect with customers, enhancing their communication strategies while ensuring a user-friendly experience. Ultimately, Chat Mitra not only simplifies processes but also fosters stronger customer relationships through efficient engagement.

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Integrations Supported

Shopify
Razorpay
Stripe

Integrations Supported

Shopify
Agent Search on Gemini Enterprise Agent Platform
ChatGPT
Claude
Declarative Webhooks
Grok
WhatsApp
WooCommerce

API Availability

API Availability

Has API

Pricing Information

$19/month
Free plan available. Paid plans start at $19/month or $205/year; a higher plan is $99/month or $1,069/year. Recurring and usage-based charges are billed every 30 days; additional charges may apply.
Free Version
Free Trial Offered?

Pricing Information

₹0.20 per conversation
Chat Mitra follows a flexible pricing model designed for businesses with varying messaging needs. There is no fixed monthly fee required for sending WhatsApp campaigns. Users are charged on a pay-as-you-go basis per conversation, making it suitable for businesses that do not want recurring platform costs.

An optional monthly plan is available for advanced features such as API access, webhook-based automation, and AI chatbot functionality. This plan is typically used by businesses that require automated workflows or high-volume inbound message handling.

WhatsApp conversation charges are based on Meta’s pricing and may vary by country and message category.
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Mark360

Date Founded

2024

Company Location

India

Company Website

mark360.ai

Company Facts

Organization Name

Chat Mitra

Date Founded

2024

Company Location

India

Company Website

chatmitra.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

API
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Reporting / Analytics

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