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What is Mawidi?

Mawidi provides customized AI solutions aimed at automating reception and appointment processes in both Arabic and English, primarily targeting service-oriented businesses in Qatar, with its headquarters situated in Doha. The platform is equipped with tailored workflows for WhatsApp and voice communications, which streamline booking inquiries, oversee appointments in Mawidi, and enable rescheduling, cancellations, and handoffs to the staff of the business. For selected services, clients can utilize deposit payment links via a specific company payment account, receiving payment confirmations once transactions are completed successfully. The features accessible to users vary based on their selected plan, the service providers they engage with, and their overall business setup. It is important to verify the required languages, booking protocols, and escalation methods before activating the service. As of now, there is no integration with Google Calendar or Outlook that allows for the creation of customer booking events in those calendars. Users should also take the time to examine the pricing information to understand the most current terms tied to each plan. Furthermore, Mawidi is committed to refining its services by actively considering user input and analyzing market developments, ensuring that they remain responsive to the evolving needs of their clientele. In doing so, they strive to maintain a competitive edge in the rapidly changing landscape of AI solutions for businesses.

What is AutoReception?

AutoReception is an innovative platform that functions as a 24/7 AI-powered receptionist, leveraging sophisticated conversational AI to handle business phone calls effectively. This cutting-edge service captures potential leads, arranges appointments, diverts urgent requests, provides answers to common inquiries, and sends SMS or email summaries of conversations to the relevant team members. Companies can customize their call management processes by incorporating specific information, tailored scripts, designated hours of operation, and established protocols for escalation. Moreover, the platform integrates effortlessly with a variety of scheduling and business management applications, such as Phorest, allowing clients to easily book, change, or cancel their appointments automatically. AutoReception is designed to reduce the number of missed calls while improving the efficiency of customer interactions, all while relieving businesses of tedious administrative chores and maintaining a professional atmosphere for clients at all times. Operating entirely in the cloud, it does not necessitate any additional hardware and can often be implemented within a single business day, presenting a highly convenient option for contemporary businesses. This flexibility further enables organizations to expand their operations without the complications associated with traditional call management systems, ensuring they remain competitive in a fast-paced market.

Media

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Media

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Integrations Supported

WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

$279
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Webinars

Company Facts

Organization Name

Mawidi

Date Founded

2023

Company Location

Qatar

Company Website

mawidi.com/en

Company Facts

Organization Name

AutoReception

Date Founded

2025

Company Location

Australia

Company Website

autoreception.com.au/ai-receptionist

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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