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What is Mawidi?

Mawidi provides customized AI solutions aimed at automating reception and appointment processes in both Arabic and English, primarily targeting service-oriented businesses in Qatar, with its headquarters situated in Doha. The platform is equipped with tailored workflows for WhatsApp and voice communications, which streamline booking inquiries, oversee appointments in Mawidi, and enable rescheduling, cancellations, and handoffs to the staff of the business. For selected services, clients can utilize deposit payment links via a specific company payment account, receiving payment confirmations once transactions are completed successfully. The features accessible to users vary based on their selected plan, the service providers they engage with, and their overall business setup. It is important to verify the required languages, booking protocols, and escalation methods before activating the service. As of now, there is no integration with Google Calendar or Outlook that allows for the creation of customer booking events in those calendars. Users should also take the time to examine the pricing information to understand the most current terms tied to each plan. Furthermore, Mawidi is committed to refining its services by actively considering user input and analyzing market developments, ensuring that they remain responsive to the evolving needs of their clientele. In doing so, they strive to maintain a competitive edge in the rapidly changing landscape of AI solutions for businesses.

What is LobbyStack?

LobbyStack is an open-source AI receptionist designed specifically for small businesses, streamlining the management of phone calls, SMS responses, appointment scheduling, cancellations, and rescheduling, while also taking messages and facilitating human representative transfers when required. The platform allows business owners to manage everything from a centralized web dashboard, where they can customize the receptionist's functionalities, establish business hours, outline available services, handle phone numbers, and review the knowledge base along with call logs, transcripts, recordings, tasks, and customer interactions. By allowing integration of business-specific information, FAQs, guidelines, documents, and website content, the system can respond accurately to common inquiries. LobbyStack is especially advantageous for local service-oriented and appointment-driven businesses such as clinics, salons, repair shops, consultants, agencies, and home service teams. Its versatility is enhanced by the option to be used as a hosted cloud solution or to be installed on local servers. Moreover, it positions itself as a strong alternative to competitors like Myaifrontdesk, Upfirst, Goodcall, and Phonely, delivering a well-rounded tool for efficient customer interaction management. Overall, LobbyStack not only improves operational efficiency but also enhances customer satisfaction by ensuring timely and accurate communication.

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Integrations Supported

WhatsApp

Integrations Supported

Google Calendar
Microsoft Outlook

API Availability

API Availability

Pricing Information

$279
Free Trial Offered?

Pricing Information

$30/month
Free: $0/month. Includes 30 voice minutes, 2 outbound call attempts, 10 alert SMS segments, and 25 MB of knowledge storage.

Starter: $30/month, or $24/month billed annually. Includes 150 voice minutes, then $0.20/minute; 20 outbound call attempts, then $0.02/attempt; 50 alert SMS segments, then $0.02/segment; 100 MB of knowledge storage; one dedicated business number; and email support.

Pro: $100/month, or $80/month billed annually. Includes 500 voice minutes, then $0.18/minute; 100 outbound call attempts, then $0.02/attempt; 200 alert SMS segments, then $0.02/segment; 500 MB of knowledge storage; one dedicated business number; and priority email support.

Enterprise: Custom pricing for higher volume, multiple dedicated numbers, multi-location routing, custom fallback rules, and dedicated implementation support.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Mawidi

Date Founded

2023

Company Location

Qatar

Company Website

mawidi.com/en

Company Facts

Organization Name

LobbyStack

Date Founded

2025

Company Location

Canada

Company Website

lobbystack.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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