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What is Microsoft Teams Phone?

Stay connected through voice and video calls with Teams Phone, available on your computer, tablet, mobile device, or desk phone. You can effortlessly start and receive both voice and video calls right within Teams, allowing you to stay in touch and boost productivity no matter where you are. This multifunctional application merges calling, chat, meetings, and collaboration into a single platform, enabling more efficient work processes. Experience cutting-edge, AI-driven calling features, along with integrated solutions from various partners. You also have access to an extensive selection of devices customized for diverse business needs, as well as flexible financing options to suit your budget. Manage and oversee your voice and video calling with ease through the Teams admin center, ensuring your business communications are as effective as possible. With Teams, you harness the internet's capabilities to make and receive audio and video calls, guaranteeing connectivity and productivity, irrespective of your work environment. This smooth integration not only fosters collaboration but also improves your overall workflow, making Teams an essential asset for contemporary businesses. As you navigate the demands of modern work, the versatility of Teams empowers you to adapt and thrive in any situation.

What is Calilio?

Calilio is a cloud-based business phone system and AI call center software that helps businesses manage customer calls, SMS/MMS, virtual numbers, routing, recordings, monitoring, analytics, and AI-powered call reports from one platform. The software is designed for startups, small businesses, growing teams, franchises, sales teams, support teams, remote teams, and call centers. Businesses can use Calilio to replace traditional PBX systems, manage phone numbers from 100+ countries, share business numbers across team members, route calls to the right department, run outbound campaigns, monitor active calls, and review performance through call analytics. For inbound teams, Calilio supports IVR, call forwarding, business hours, voicemail, call transfer, call recording, and live call monitoring. For outbound teams, it offers contact import, power dialer, custom caller ID, call disposition, notes, tags, and call history. Its AI call reports can include transcription, summary, sentiment analysis, reason for call, conclusion, resolution, and follow-up suggestions, helping teams understand conversations without manually reviewing every recording.

Media

Media

Integrations Supported

EcholoN
FMI Works
GaggleAMP
Leexi
Microsoft 365
Microsoft Teams
Outdoo AI
Phano
Pinpoint
Socialive
Ubeya

Integrations Supported

LeadHeed
Pabbly Connect
Pipedrive

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$15 Per user/month
Standard Plan- $15 (Per user per month)
Premium plan- $35 (Per User per month)
Enterprise plan- Custom (Contact Sales)

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com/en-us/microsoft-teams/microsoft-teams-phone

Company Facts

Organization Name

Calilio

Date Founded

2023

Company Location

Robinson Road, Singapore, 048545, Raffles Place, Singapore

Company Website

www.calilio.com

Categories and Features

Business Phone Systems

Call Routing
Mobile Access

Business VoIP

Not specified

Cloud PBX

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Unified Communications

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Virtual Extensions

Virtual Phone Number

Not specified

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