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What is Microtalk?

Microtalk delivers a comprehensive suite of cloud-based telecommunication services, designed to empower businesses with flexible, secure, and cost-effective connectivity. Its flagship Cloud Phone System is simple to deploy and packed with features, including IVR digital receptionists, secure call recording, music on hold, skills-based call routing, and HD-quality voice. The system is equally suited for small businesses, remote teams, and enterprise-level contact centers, making it a versatile option for diverse communication needs. Contact Centre solutions include high-capacity VoIP trunks, optimized media routing, toll-free and DID numbers, and a predictive dialer hosted in the cloud to streamline outbound campaigns. Microtalk also provides enterprise-grade fibre internet with speeds up to 10Gb, combined with SD-WAN and MPLS for reliable, high-performance networking. For customer engagement, its SMS platform allows businesses to launch and track mass campaigns, schedule recurring messages, and ensure compliance with carrier regulations. Since 2008, Microtalk has served more than 10,000 customers across 15 countries, ranging from retail and construction to finance and call centers. Its business model eliminates CAPEX by offering low per-user costs, making advanced cloud telephony accessible and scalable for organizations of any size. Clients benefit from seamless setup in under five minutes, easy integration, and round-the-clock technical support. By combining innovation, reliability, and customer-first solutions, Microtalk continues to be a trusted partner in modern business communications.

What is Abbax Hosted VoIP?

Abbax Hosted VoIP provides outstanding cloud solutions aimed at improving the efficiency of businesses, whether they are small startups or large corporations. Our managed services are tailored to meet the unique requirements of your business. With our skilled technical engineers working alongside your team, we offer ongoing monitoring and support to ensure your satisfaction with our services. Organizations that switch their communication platforms to Abbax Hosted VoIP commonly see cost reductions between 15% and 60%. Our extensive market knowledge includes a wide range of cloud-based projects, each requiring customized, client-focused solutions. By utilizing our state-of-the-art cloud services, your business is positioned to grow and thrive. You'll gain enhanced value without a hefty investment! Furthermore, our dedicated support team is available 24/7 to resolve any questions or issues you may encounter, reinforcing our commitment to your success at every stage of the process. It is our mission to empower your business to reach its fullest potential.

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Media

Integrations Supported

Bigin by Zoho CRM
HubSpot CRM
Salesforce

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$20/month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Microtalk Europe Limited

Date Founded

2008

Company Location

United Kingdom

Company Website

microtalk.co.uk

Company Facts

Organization Name

Abbax

Company Location

United States

Company Website

www.abbax.com

Categories and Features

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications

Call Center

Call Logging
Call Recording
Call Scripting
Database
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
File Sharing
Mobile Access
Multi-User Collaboration

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

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