FastPass IVM Reviews & Ratings

FastPass IVM

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 4 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Mr Wolf?

Mr. Wolf is an innovative platform that streamlines e-Service Desk operations, facilitating the effective management of various incidents, tasks, and tickets. This solution is specifically crafted for teams that rely on tools such as JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The first phase of the process involves sorting tasks into appropriate categories, which is achieved through an automated machine learning component. After classification, tasks that are chosen for automation are carried out in accordance with established protocols. These protocols are developed in Python, promoting easy implementation and quick integration with a variety of external systems and services. With over ten years of experience in solution integration, we can effectively connect with your ERP, CRM, Contact Center, E-Commerce platforms, and additional systems. Our deep integration expertise serves as the backbone of our solution, enabling us to function swiftly, efficiently, and securely, which ensures a seamless workflow for your entire team. By utilizing our platform, organizations can greatly improve their operational productivity, leading to better service delivery and enhanced customer satisfaction. Ultimately, Mr. Wolf empowers businesses to adapt to changing demands with agility and confidence.

What is FastPass IVM?

FastPass IVM serves as an essential IT security solution, particularly for Chief Information Security Officers (CISOs), by bolstering help desk security through sophisticated user identification verification techniques. Utilizing dynamic information and various authentication strategies, it effectively integrates with ServiceNow to provide strong defenses against identity theft. Additionally, IVM is designed for customization and straightforward implementation, helping organizations minimize the risk of data breaches while also lowering associated costs. As a result, this tool not only enhances security but also streamlines operational efficiency within IT departments.

Media

Media

Integrations Supported

Jira
Jira Service Management
Jira Work Management
ServiceNow

Integrations Supported

FastPass SSPR

API Availability

API Availability

Pricing Information

$7800 per year

Pricing Information

$0.20/user/month

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

BlueSoft

Date Founded

2017

Company Location

Poland

Company Website

bluesoft.com/product/mr-wolf/

Company Facts

Organization Name

FastPassCorp

Date Founded

2002

Company Location

Denmark

Company Website

fastpasscorp.com

Categories and Features

Customer Service

Performance Metrics
Self Service Portal
Workflow Management

Categories and Features

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