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What is National Bulk SMS?

By utilizing top-notch Cloud Telephony, WhatsApp, and Mobility Solutions, you can enhance your online visibility and connect with a broader audience. Our innovative mobility services simplify your workflows, ensuring you maintain communication with both your team and clients. With our WhatsApp Solutions, you can effortlessly interact with your customers, automating responses and notifications for smoother communication. Additionally, our Cloud Telephony Solutions enable you to handle all your voicemails, text messages, and calls in one convenient platform. This comprehensive approach not only improves efficiency but also elevates the overall customer experience.

What is Fastcall?

Fastcall is a cloud communication solution designed specifically for teams that leverage Salesforce, allowing for both inbound and outbound calling directly within the Salesforce ecosystem. This platform enables professionals in sales and customer service to make and receive calls effortlessly, utilizing features like click-to-call and linking call activities to Salesforce records seamlessly. It offers a range of functionalities including call routing, queues, IVR, call recording, voicemail, monitoring, reporting, and the automated logging of activities, although the availability of these features depends on the selected plan and its configuration. Furthermore, Fastcall extends its capabilities to business texting and messaging, integrating features for applications like WhatsApp as well. Administrators can easily configure users, phone numbers, and call flows right from Salesforce, while agents have the flexibility to access the platform via both desktop and mobile interfaces. This comprehensive solution is particularly beneficial for organizations looking to merge telephony and contact center functionalities with their Salesforce CRM, making it an ideal option for sales teams, customer service departments, and contact center operations, thereby fostering a unified communication experience for all users. The integration not only enhances productivity but also improves collaboration among team members, ultimately driving better business outcomes.

Media

No images available

Media

Integrations Supported

Integrations Supported

Salesforce
Slack
Twilio
WhatsApp

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$30/user/month
Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Covalent Softwares Pvt. Ltd.

Company Location

India

Company Website

www.nationalbulksms.com

Company Facts

Organization Name

Fastcall

Date Founded

2007

Company Location

United States

Company Website

fastcall.com

Categories and Features

Bulk SMS

Not specified

Categories and Features

Call Tracking

Not specified

Telephony

Not specified

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