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What is Onbbits?

Onbbits serves as a robust messaging and automation solution tailored for WhatsApp Business, helping companies streamline their customer engagement processes, automate follow-up messages, set reminders, run marketing campaigns, and track user interaction metrics. The platform is equipped with functionalities such as contact organization, teamwork collaboration, and analytics for campaign performance, enabling sales, marketing, and support departments to improve their operations, enrich customer relations, and build lasting connections through WhatsApp. Moreover, users can create visual workflows to automate replies, assess potential prospects, manage incoming inquiries via a collective inbox, and send personalized broadcast messages. Onbbits also provides an array of tools, including templates, customizable contact tags, WhatsApp forms, and integration capabilities, alongside API access that helps businesses synchronize their messaging processes with pre-existing systems. In addition to these features, the platform offers a free plan that includes essential capabilities, while its premium options unlock greater limits and sophisticated functionalities to better assist teams. Ultimately, Onbbits not only enhances communication strategies but also plays a crucial role in boosting customer engagement and satisfaction across various industries.

What is Instant Reply?

Instant Reply functions as a sophisticated AI sales agent designed to facilitate business interactions on platforms such as Instagram, WhatsApp Business, and Messenger. This innovative tool utilizes a company's frequently asked questions, pricing structures, and policies to deliver precise answers to customer queries, evaluate incoming requests, and streamline follow-up actions along with booking processes. Teams can start in an approval mode, and as they gain confidence, they can gradually move towards automatically sending responses that they trust. Moreover, human agents can still manage personalized quotes and decisions on discounts while maintaining the context of ongoing conversations. The platform features a shared inbox that brings together all customer interactions for improved management. Additionally, an MCP server allows for the integration of compatible AI assistants with specific inbox and workflow tasks, depending on workspace access rights, permissions, and the limitations of chosen plans. Notably, access to WhatsApp Business is available through Growth and Pro plans, with separate billing for Meta's delivery fees. In summary, Instant Reply enhances customer engagement processes while offering businesses the flexibility needed to efficiently manage their communications and improve overall responsiveness. This ensures that customer satisfaction remains a top priority for businesses leveraging the platform.

Media

Media

No images available

Integrations Supported

ERPNext
Google Contacts
Google Sheets
HubSpot CRM
Pabbly Connect
Razorpay
Salesforce
WooCommerce
WordPress

Integrations Supported

Facebook Messenger
Instagram
WhatsApp

API Availability

Has API

API Availability

Pricing Information

₹0/month
The free plan costs ₹0/month. The Starter plan costs ₹1,199/month, billed at ₹14,388/year, plus 18% GST. The Pro plan costs ₹2,999/month, billed at ₹35,988/year, plus 18% GST. Enterprise pricing is annual and volume-based. WhatsApp conversation charges are separate; the free plan includes 1,000 service messages per month.
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

ONBBITS

Date Founded

2025

Company Location

India

Company Website

onbbits.io

Company Facts

Organization Name

Instant Reply

Company Website

www.instantreply.co

Categories and Features

Categories and Features

AI Sales Agents

Not specified

Conversational AI

Not specified

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