Jambo Reviews & Ratings

Jambo

4.6 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 7 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is Open Point?

Open Point is a unified platform that brings community engagement and stakeholder relationship management together in one connected system. The platform is designed for organizations that need to gather public input, understand stakeholder perspectives, manage relationships, reduce risk, and keep projects moving from consultation to delivery. Open Point helps teams collect feedback from communities through flexible tools such as forms, social maps, quick polls, Q&A, virtual budgeting, idea walls, story-based prompts, conversations, and forums. These tools allow participants to share opinions, place-based feedback, questions, priorities, stories, images, videos, and ideas in ways that are accessible and useful. The platform also supports stakeholder relationship management by helping organizations know each stakeholder, understand perspectives, maintain governance, and support compliance. By combining engagement and relationship data, Open Point helps reduce fragmented information, broken trust, and stalled projects. Teams can use the platform to create a single source of truth for community voices, stakeholder interactions, project insights, and engagement outcomes. Open Point serves industries such as local and state government, transportation, transit, infrastructure planning, resources and mining, energy, and utilities. It is useful for organizations that need to manage public participation, stakeholder complexity, license-to-operate concerns, community trust, and project delivery risk. The platform helps teams turn feedback into meaningful insights while maintaining transparency, accountability, and compliance. Open Point gives organizations the tools to build trust, understand communities more deeply, and make better decisions throughout the full engagement lifecycle.

What is Jambo?

Jambo is stakeholder relationship management (SRM) software designed to help organizations and government teams efficiently organize, track, and report on all aspects of their engagement and consultation activities. By consolidating all data into a single, secure system, Jambo simplifies engagement and consultation management, eliminating the challenges of relying on spreadsheets and disconnected tools. Used across government and a wide range of industries, including infrastructure development, renewable energy, utilities, healthcare, and resource sectors such as mining and oil and gas, Jambo gives teams a reliable platform to thoroughly document interactions, create an auditable record of engagement, understand evolving stakeholder relationships, demonstrate project progress, and meet rigorous consultation or regulatory requirements. Jambo makes data entry fast and intuitive. Teams can quickly log emails, meetings, calls, site visits, and other engagement activities, ensuring that every touchpoint is accurately captured and easily referenced. Its issue and commitment management features enable teams to assign tasks, monitor deadlines, track follow-up actions, and maintain accountability, thereby reducing risk and ensuring that essential details are never missed. Jambo also includes powerful reporting and analytics tools that enable users to generate everything from high-level project summaries to comprehensive regulatory reports in seconds. These capabilities significantly reduce administrative effort during audits, public consultations, or internal reviews. With enterprise-grade security and trusted data protection standards, organizations and governments can rely on Jambo to keep sensitive engagement and consultation information safe, consistent, and accessible when needed. Overall, Jambo enhances collaboration, strengthens record-keeping, and supports the development of trust-based relationships with stakeholders.

Media

Media

Integrations Supported

Social Point

Integrations Supported

ArcGIS Pro
Microsoft 365
Microsoft Outlook
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$995 per month
Jambo offers two subscription types:
Jambo Professional: Starts at $995 per month.
Jambo Enterprise: Contact Jambo for a custom quote. (This subscription includes more features and advanced security features.)

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Open Point

Date Founded

2005

Company Location

Australia

Company Website

www.openpoint.com

Company Facts

Organization Name

Jambo™

Date Founded

2018

Company Location

Canada

Company Website

www.jambo.cloud

Categories and Features

Categories and Features

Stakeholder Relationship Management

Community Investment Tracking
Stakeholder Assessment
Stakeholder Commitments Management
Stakeholder Complaint Management
Stakeholder Consultation Tracking
Stakeholder Engagement
Stakeholder Grievance Management
Stakeholder Information Management
Stakeholder Issues Management
Stakeholder Mapping

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