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What is Oracle Utilities?

Thrive in the pursuit of creating a sustainable future that encompasses both energy and water while maintaining affordability. Deliver remarkable experiences for your clients, improve energy efficiency, and manage networks and resources to guarantee that essential services are accessible to your communities every day. Seamlessly connect customer service, billing, metering, and device management to increase revenue and address concerns promptly. Gather, oversee, and evaluate intricate meter and device data to speed up billing cycles and boost operational productivity. Engage and attract customers through personalized marketing and sales initiatives that inspire them to take action. Leverage artificial intelligence and insights derived from behavioral science to drive change and effectively manage peak demand, catering to the unique needs of each customer. Proactively identify and mitigate potential issues throughout the lifecycle of your physical assets, ensuring they remain durable and dependable. Optimize work management, maintenance, and operational workflows to nurture an environment of efficiency throughout the organization. This comprehensive strategy not only fosters innovation but also establishes your entity as a frontrunner in the domain of sustainable resource management. By focusing on these key areas, your organization can significantly enhance its impact on the environment and the communities it serves.

What is ESG Titanium Platform?

The ESG Titanium Platform is a flexible software solution designed specifically for energy providers, incorporating a range of functionalities such as pricing, billing, energy lifecycle management, market engagement, and smart meter oversight. This comprehensive platform adeptly manages all processes from customer onboarding and supply point setup to contract management, tariff adjustments, billing cycles, and the initiation or cessation of services. By centralizing customer data, contract details, and consumption metrics, it allows pricing, billing, and operational teams to effectively navigate through intricate tariffs, tailored commercial agreements, and diverse portfolios across various locations. Its modular architecture, which is developed with an API-first approach, facilitates smooth integration with existing technology frameworks, including data lakes, reporting systems, and CRM platforms. ESG specifically targets the UK industrial and commercial (I&C) energy supplier market, as well as small to medium-sized enterprises (SMEs), thereby addressing the needs of both mid-sized and larger companies. Furthermore, the implementation phase includes thorough project management, data migration support, training programs, and ongoing customer assistance to ensure a seamless transition and sustained success. In summary, ESG Titanium not only aims to improve operational efficiency but also seeks to empower energy suppliers to thrive in a competitive market environment while adapting to future challenges.

Media

Media

Integrations Supported

Gigawatt AI

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/utilities/

Company Facts

Organization Name

ESG

Date Founded

1994

Company Location

United Kingdom

Company Website

esgglobal.com/n/titanium-platform-solutions-overview/

Categories and Features

Categories and Features

ESG

Not specified

Utility Billing

Not specified

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